Customer Care Supervisor Jobs

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62 Customer Care Supervisor jobs found on Monster.

Jobs 1 to 20 of 62
Job Description: DIRECT HIRE opportunity with our client in Santa Ana that is an online wholesaler of home comfort items. Job Title: Customer Care Supervisor Reports To: Director of Operations FLSA Status: Exempt Department: Call Center Location: Santa Ana Salary: $45k + benefits. Summary: Supervises telemarketing representatives in selling products and services to customers via telephone ...
Provides ongoing supervision to Customer Service Representative staff as well as evaluates performance, interviews, hires, and manages a staff of approximately 16 CSRs. Responsibilities includes monitoring quality of services via our Behavioral Analytics tool and Witness, coaching to behaviors for improved performance, resolving escalated issues and making good decisions. This individual will be r...
CVS Caremark Solon, OH, 44139
Job Category: Medicare Clinical Licensure Required : N/A Job Type: Full Time Position Summary: Provides ongoing supervision to CSR staff as well as evaluate, interview, hire, and manage a staff up to 16 CSR's. Responsibilities include the monitoring of quality, coaching, and problem solving. This individual will be responsible for assisting in the development of the team and department as the b...
United Stationers Inc Camp Creek, GA
Description United Stationers is a pure wholesale distributor of a broad range of business products including office, janitorial, break room and industrial supplies. We “win from the middle of the supply chain” by enabling the success of our suppliers, our reseller customers, our associates, and the communities we serve. By stocking a broad range of products across key market channels, and by off...
Summary: Provides leadership, training and mentoring in the pursuit of service excellence. Supervises and coordinates activities of all personnel in the department engaged in Customer Care. Essential Duties and Responsibilities: includes the following. Other duties may be assigned by management. Oversees daily activities of the Customer Care Reps (CCRs) and provides written and oral instructions...
CVS Caremark Solon, OH, 44139
Provides ongoing supervision to CSR staff as well as evaluate, interview, hire, and manage a staff up to 16 CSR's. Responsibilities include the monitoring of quality, coaching, and problem solving. This individual will be responsible for assisting in the development of the team and department as the business evolves and must have the ability to adjust to various schedules as dictated by department...
Large Health Insurance Company is currently seeking a Bilingual (English/Spanish) Contact Center Supervisor for their Charleston Center of Excellence. RESPONSIBILITIES: •Directly supervises a team •Provides and documents performance feedback through side-by-side coaching, performance reviews, and goal setting •Participates in the interviewing process and make hiring recommendations •Improve c...
VACANCY: Customer Care Supervisor DEPARTMENT: Customer Care LOCATION: Lincoln , NE HOURS: Monday – Friday 2:00 pm to 11:00 pm. DESCRIPTION: Ensures that quality service is provided to our customers. Provide coaching to front line staff. Oversees the daily activities of the Customer Care Representatives and ensures that all calls are handled timely by courteous and knowledgeable staff. Process ...
VACANCY: Customer Care Supervisor DEPARTMENT: Customer Care LOCATION: Cabela's CLUB Visa, 4800 NW 1st St, Lincoln , NE HOURS: Sunday-Thursday 8:00 am-5:00 pm. DESCRIPTION: Ensures that quality service is provided to our customers. Provide coaching to front line staff. Oversees the daily activities of the Customer Care Representatives and ensures that all calls are handled timely by courteous a...
Xerox Corporation Highlands Ranch, CO
Description Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services,...
Xerox Corporation Niagara Falls, NY
Description Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing se...
Xerox Corporation Kent, WA
Description Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing se...
Xerox Corporation Highlands Ranch, CO
Description XeroxCorporation is a $22 billion leading global enterprise for business process anddocument management. Through its broad portfolio of technology and services,Xerox provides the essential back-office support that clears the way forclients to focus on what they do best: their real business. Headquartered inNorwalk, Conn., Xerox provides leading-edge document technology, services,softw...
AmerisourceBergen Naperville, IL
Description POSITION SUMMARY: Under general supervision of the Customer Service Manager, operates as a liaison between the Distribution Center and the customer base via telephone. Coordinates all activities required to resolve and respond to customer issues in a quick, efficient and professional manner. PRIMARY DUTIES AND RESPONSIBILITIES: Responsible for training and coaching Customer Service...
AmerisourceBergen Naperville, IL
Description Shift: Monday through Friday from 7am until 4pm. POSITION SUMMARY: Under general supervision of the Customer Service Manager, operates as a liaison between the Distribution Center and the customer base via telephone. Coordinates all activities required to resolve and respond to customer issues in a quick, efficient and professional manner. PRIMARY DUTIES AND RESPONSIBILITIES: Resp...
AmerisourceBergen Naperville, IL
Description Shift: Monday through Friday from 11:00am until 8:00pm. POSITION SUMMARY: Under general supervision of the Customer Service Manager, operates as a liaison between the Distribution Center and the customer base via telephone. Coordinates all activities required to resolve and respond to customer issues in a quick, efficient and professional manner. PRIMARY DUTIES AND RESPONSIBILITIES...
AmerisourceBergen Roanoke, TX
Description Shift: Monday through Friday from 7am until 4pm. POSITION SUMMARY: Under general supervision of the Customer Service Manager, operates as a liaison between the Distribution Center and the customer base via telephone. Coordinates all activities required to resolve and respond to customer issues in a quick, efficient and professional manner. PRIMARY DUTIES AND RESPONSIBILITIES: Resp...
AmerisourceBergen Naperville, IL
Description POSITION SUMMARY: Under general supervision of the Customer Service Manager, operates as a liaison between the Distribution Center and the customer base via telephone. Coordinates all activities required to resolve and respond to customer issues in a quick, efficient and professional manner. PRIMARY DUTIES AND RESPONSIBILITIES: Responsible for training and coaching Customer Service...
Alliance Data Systems Corporation Rio Rancho, NM
Qualifications & Responsibilities Front-line supervisor in the Customer Care department Responsible for coaching, motivating and developing a team of Call Center associates handling private label credit cards Responsibilities: Motivate and develop associates with innovative recognition techniques to ensure individual and team performance expectations are met Ensure team compliance with qualit...
C. R. Bard , Inc Warwick, RI
The Customer Care Supervisor is located at C. R. Bard Medical Division in Covington, GA. This position reports to the Sr. Manager, Customer Service & Sales Support. The Supervisor’s primary responsibility is to supervise and troubleshoot the daily activities of the Customer Care Team. The Supervisor will work closely with the Homecare Sales and Marketing teams to expand and develop the Link Progr...

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