Customer Care Supervisor Jobs

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35 Customer Care Supervisor jobs found on Monster.

Jobs 1 to 20 of 35
Oversees and manages the Customer Care Teams’ daily operations supporting Finish Line’s customer care operations by performing the following duties: § Supervises Customer Care Representatives, which includes: training, coaching, hiring, performance evaluations, payroll controls, QA reviews, PCN documentation, and terminations when necessary. § Manages service levels to meet Finish Line customer ...
Job Title: Supervisor Salary: To Be Determined Work Schedule: Must be available to work both 8am-5pm and 11am – 8 pm, with varied Saturdays Department: Marlette Qualifications/ Requirements Attendance: In accordance with Center One company policy. Must be below 8 attendance points when application is submitted. Must be able to work a 44 hour work week. Performance: Demonstrated industry k...
Alliance Data Systems Corporation Rio Rancho, NM
Qualifications & Responsibilities Front-line supervisor in the Customer Care department Responsible for coaching, motivating and developing a team of Call Center associates handling private label credit cards Responsibilities: Motivate and develop associates with innovative recognition techniques to ensure individual and team performance expectations are met Ensure team compliance with qualit...
Xerox Corporation Highlands Ranch, CO
Description XeroxCorporation is a $22 billion leading global enterprise for business process anddocument management. Through its broad portfolio of technology and services,Xerox provides the essential back-office support that clears the way forclients to focus on what they do best: their real business. Headquartered inNorwalk, Conn., Xerox provides leading-edge document technology, services,softw...
Xerox Corporation Kent, WA
Description Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing se...
Xerox Corporation Highlands Ranch, CO
Description XeroxCorporation is a $22 billion leading global enterprise for business process anddocument management. Through its broad portfolio of technology and services,Xerox provides the essential back-office support that clears the way forclients to focus on what they do best: their real business. Headquartered inNorwalk, Conn., Xerox provides leading-edge document technology, services,softw...
Bright House Networks Bradenton, FL, 34205
OVERVIEW STATEMENT Bright House Networks is an award-winning company made up of friendly employees who go above and beyond to provide exceptional customer service. Our strength is in our employees. Customer loyalty is our top priority, and our employees are committed to building unique relationships in a fast-paced team environment. Bright House Networks encourages a positive, supportive and open...
Bright House Networks Bradenton, FL
Description : Job Description OVERVIEW STATEMENT Bright House Networks is an award-winning company made up of friendly employees who go above and beyond to provide exceptional customer service. Our strength is in our employees. Customer loyalty is our top priority, and our employees are committed to building unique relationships in a fast-paced team environment. Bright House Networks encourages...
Finish Line Indianapolis, IN
Job Description Think premium Customer Service? Think Finish Line! Message me for details! *****...
Large Health Insurance Company is currently seeking a Bilingual (English/Spanish) Contact Center Supervisor for their Charleston Center of Excellence. RESPONSIBILITIES: •Directly supervises a team •Provides and documents performance feedback through side-by-side coaching, performance reviews, and goal setting •Participates in the interviewing process and make hiring recommendations •Improve c...
Customer Care Supervisor: Expanding Nashville based eCommerce distribution company seeks experienced customer service professional to manage day-to-day delivery of telephone based service to growing customer base. Position involves managing business accounts including taking telephone-based orders and coordinating fulfillment. In addition, this person will be responsible for relationship manageme...
Description Gannett Co., Inc. seeks outstanding individuals to work at our Inbound Consumer Solution Center (CSC) in Louisville, Kentucky. This is a chance to be a part of our state of the art call center operation. If you are customer focused, motivated, possess excellent communication skills and have call center experience, we want to hear from you. SUPERVISOR: The Customer Care Supervisor i...
Alliance Data Systems Corporation Westminster, CO
Responsibilities Supervise the day to day operations of a specialized group of sales and service reps or collections associates by controlling workflow to assure team, individual and department goals, revenues goals, productivity goals and/or collections loss goals are met. Motivate and develop associate with innovative recognition techniques to ensure individual and team performance expectation...
Raymour & Flanigan Furniture Middle Village, NY, 11379
Open Positions for Career-Minded People. Be a champion for customer service! A Customer Care Supervisor is a team member who demonstrates professionalism, confidence, and decision making abilities that encourage and inspire the representatives he/she works with daily. The Customer Care Supervisor must create an atmosphere of excellence by ensuring all daily tasks are completed, setting an example...
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
Customer Care / Call Center Supervisor *ACCOUNT SERVICES / BILLING* *TECHNICAL SUPPORT* *SALES* Suddenlink Communications is the 7th largest provider of broadband services in the U.S. and is building a world class professional residential call center team in Tyler, Texas. This strong leader will be responsible for the day to day operations of their call center customer service team, and will hav...
HealthSCOPE Benefits, Inc. Columbus, OH, 43216
• Supervising Customer Care Representatives • Monitor call activity and adjust calls as needed to meet CC goals • Achieve defined productivity, timeliness, and quality standards in Customer Care • Motivate, develop and retain a competent customer care staff • Provide technical assistance on CCR problem calls • Interface with callers to resolve problems or determine satisfaction with customer ...
We're WOW! Internet, Cable and Phone and we are one of the nation's leading competitive providers of Internet, cable television, and phone services. We started out in 1996 delivering cable TV service in Illinois, Michigan, Ohio and Indiana and have since added the services that our customers need. Today we offer digital cable, HDTV, whole home DVRs, high-speed Internet, and local and long-distance...
Apply at: http://tinyurl.com/AsurionAltoona Job Description Key points- $9.00 Paid Training Full Benefits-Medical, Vision, Dental, 401K, and tuition reimbursement Free satellite Monthly Bonus Great Culture and Work Environment Job Title: Customer Care Representative Reports To: Customer Care Supervisor Department: Call Center Operations Primary Purpose: The Customer Care Represent...
. Adecco Direct Hire is currently recruiting on behalf of its client in Alpharetta, GA for the job of Customer Care Supervisor. In this job, you will be responsible for leading a team of customer care representatives in a call center environment. You will partner with plant customer care representatives, regional customer care coordinators, plant service managers and Plant Operations Directors to...

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