Customer Satisfaction Analyst Jobs
Life-changers work here CareFusion Life-changers find innovative ways to improve our customers' ability to provide healthcare to their patients. One way is our search for bold and inspired employees across the globe. Are you ready to change lives? Join our 15,000 employees to help clinicians solve some of healthcare's most critical challenges. Meet one of our Life-changers. http://www.youtube.com/...
Seterus, Inc. is seeking a Knowledge Management Analyst who will provide technical direction and coordination of the design, implementation, maintenance and effective utilization of overall systems, procedures, and business process projects for a function at a large location. Interfaces with other functions, locations and headquarters for total functional systems, procedures, and business process...
CRGT Inc. is an employee based consulting firm HQ in Reston, VA. We are a leading global expert in the deployment of emerging technology solutions for the Federal Government, including the development, integration, and operation of large-scale, high-volume systems and networks. Working as a close partner with national defense, domestic security, and civilian government agencies for more than two d...
Job Title:Technical Analyst Requisition Number: 8833 Location(s):Newburgh, NY EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers. EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years...
We are looking for a Client Management Analyst on behalf of our client, Fidelity Investments. This position is located in Grapevine, TX. Description The Client Management Analyst is responsible for driving high levels of business partner satisfaction through maintaining and enhancing business partner relationships for daily tactical and strategic work for the outbound business line they support (i...
This Tech Support Analyst will be a dedicated on site resource providing desktop support and executive support services. Candidate may also be required to occasionally help out at the customer locations in proximity. We're looking for a seasoned professional required who can be productive with minimal supervision. RESPONSIBILITIES * Performs on-site or in-house servicing, repair and/or installatio...
MetLife, a leading provider of insurance and other financial services to individual and institutional customers, is seeking a Client Services Analyst in Bridgewater, NJ! Beyond meaningful and challenging work, MetLife provides a variety of flexible work arrangements, as well as a tuition reimbursement program, competitive benefits, and retirement and pension plans. MetLife’s responsiveness to the...
LG Electronics is seeking a Business Analyst in our Customer Interactive Center (CIC) to evaluate and analyze a variety of data including customer satisfaction and service volume quotas, historical and real-time data, and statistical reports. The successful candidate will streamline/improve internal processes in order to improve customer satisfaction and attain organizational goals. Familiarity wi...
UnitedHealth Group Multiple
Description: In this role you will work with our key clients to help optimize and obtain the full value of Optumâs decision support products, data and data warehouse related solutions. This role will require someone with the ability to gather technical requirements, perform claims data analysis, write SQL and/or SAS to tailor products and review data. No industry is moving faster than health care....
HUGHES TELEMATICS, INC. Information is the fuel that drives our business. When plentiful, information enables sound business decisions. When well-analyzed, it has the power to effect change. When shared with others, it sparks improvement. At HUGHES Telematics, we are pioneering patented technologies and innovative services designed to harness the power of the vehicle information network – real-tim...
Ceridian: Trusted Results, Transformative Technology, and You! Ceridian Corporation is a leading global provider of Human Resources, Payroll, Benefits, and Payment solutions, helping organizations maximize their human, financial, and technology resources. We save our clients time and money, and increase employee engagement and productivity by offering a full suite of award-winning solutions. Cerid...
Marketing Research Analyst We are looking for an experienced, detailed-orientedteam player to assist our Marketing Team. This position will give you the opportunity to work in the exciting and ever-changing world of online marketing. If you are smart, driven and looking to make an impact in one of the world’s fastest growing industries, this is the opportunity you have been looking for! Local Spla...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Application Support Analyst Boston, MA; Cambridge, MA Full-Time $60,000 - $70,000 Posted 5/23/2013 Nick Thantrong is recruiting for this position. Email your resume to Nick Apply Job Details Application Support Analyst Based in Boston, MA, we are an exciting technology and analytics based company with a product tar...
We are looking for an Equity Trade Support Analyst, on behalf of our client, Fidelity Investments. This position is based in Boston, MA. Summary The objective of the Equity Trade Support Analyst is to provide high quality service and support to the Equity Sales/Trading desks, as well as to internal Fidelity customers and FI business partners, and their clients. Product coverage includes Equity Blo...
Technical Support Analyst – Johns Creek, GA BackOffice Associates® is a worldwide leader in data migration and information management solutions, with a concentration on enhancing SAP® data quality since 1996. Our range of products and services address the needs of business and IT users seeking to unlock the value of their data assets. Whether monitoring ongoing information quality or executing the...
Liberty Mutual Insurance “Helping people live safer, more secure lives” since 1912, Boston-based Liberty Mutual Insurance is a diversified global insurer and third largest property and casualty insurer in the U.S. based on A.M. Best Company’s report of 2010 net written premium. Liberty Mutual also ranks 82nd on the Fortune 100 list of largest corporations in the U.S. based on 2010 revenue. As of D...
PREMIERE MEDICAL RESOURCES JOB DESCRIPTION Reports To: Assistant VP, Information Technology & Services Title: IT Senior Support Analyst Position Summary: The IT Senior Support Analyst has responsibilitiesfor support services, projects, and maintenance for WRHS client IT needs and the IT&S department. Position Duties: · Provide second tier support to daily helpdesk rotation. Participate in incoming...
Service Desk Analyst Job Summary: The Service Desk Analyst is responsible for resolving incoming contacts for technical assistance (this may include telephone, walk-in, voice mail, web, chat and email requests). Additionally, the Analyst will participate in and or lead projects as assigned by Service Desk Management. The Analyst will also take direction from the Service Desk Team Lead and Senior S...
TeraThink’s mission is to provide sound solutions to our customers, achieving the highest degree of quality, efficiency, and customer satisfaction. To ensure our customer’s objectives are met, we promote technological solutions that ultimately enhance business processes and increase operational efficiencies. To this end, we are actively seeking an Acquisition Analyst-Federal Procurement Specialist...
SUMMARY: The Senior Treasury Analyst develops and models short term and long term cash forecasts. Performs analysis of market trends and suggests and implements investment strategies. Performs daily maintenance of the Treasury workstation. Maintains multiple databases, and financial models. Tracks monthly account analysis fees, and identifies cost reduction opportunities. Other responsibilities in...
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Subject: “What excellent customer service means to me” Dear Sonia: I am happy to move into this phase in the process of becoming a Quality Analyst for J. Lodge, because monitoring customer interac...
Customer Service Career Tools
Customer Satisfaction Analyst
$27,886.00 - $76,800.00
Typical Salary for Customer Satisfaction Analyst
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Satisfaction Analyst
Improves customer service by collecting and analyzing data regarding customer satisfaction; makes suggestions based on results of analyses.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Prepares information to be analyzed by gathering, sorting and organizing data.
Prepares reports on survey status; design and manage process for problematic situations, and successfully work with various customer issues to achieve resolution.
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