Customer Satisfaction Analyst Jobs

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Atos IT Solutions and Services, Inc. Bydgoszcz, OH
Customer Satisfaction / Quality Analyst Company Information Atos is an international IT services company. It employs 77.000 employees in 52 countries. In Poland, Atos exists since 2000. Over 2500 people are working in our offices in Bydgoszcz, Warsaw, Wroclaw and Gdansk. The company offers IT infrastructure management services, systems integration, outsourcing and consulting IT. Atos was three t...
CONSUMER & COMMUNITY BANKING Wilmington, DE
Job Description Job Description: We are actively seeking a Business Analyst to conduct reporting and analytics of survey results across Chase Credit Card, Auto Finance, and Student Lending. Our team has responsibility for creating a structure that consistently measures the right customer experience. This position will be focused on translating results from that measurement into insights that wil...
Job Summary: Provides first-level technical support for application software, operating systems and integrated 3rd party products to end-users and resellers via telephone and remote connectivity. Manages progress toward results and documents customer communication throughout the “life-cycle” of a reported issue, supporting a fast-paced, metrics-driven in a customer contact center. Essential Duti...
Job Description: Project Details: The Voice of the Customer project is a Marketing and Sales initiative to collect customer input into a single analytical repository and enable predictive analytics and text mining to improve customer satisfaction and vehicle quality. This position requires an IT professional with Business Intelligence project experience including working with Tableau and Text An...
Waypoint Consulting is currently hiring for a Full Time position - Mon - Fri. Seeking individuals with a customer service & sales background for our Entry Level Business Account Consultant position. NO EXPERIENCE required. We have found that candidates working in retail, restaurant, hospitality, or customer service positions are very easy to train and advance quickly in the management training pr...
CUSTOMER SERVICE MANAGER *This is NOT a customer service call center - We meet with business owners to conduct face to face sales and marketing presentations on behalf of our Fortune 100/500 clients. *We do NOT sell coupons or products - We apply promotions and upgrade existing customers accounts and acquire new business accounts for services they are already currently using (energy & telecommun...
Through its people and brands, CNH Industrial delivers power, technology and innovation to farmers, builders and drivers all around the world. Each of its brands, including Case IH, New Holland Agriculture, Case and New Holland Construction, FPT Industrial, Capital, and Parts & Service, is a major international force in its specific sector. As the Dealer Customer Service -- Phone Agent you will p...
Overview: A team within the IT Infrastructure Service Management Department, Incident Management is a critical area and ensures the proactive management and analysis of technology failures to ensure operational stability. Incident Management partners with ITG teams to manage the resolution of specific types of technical failures. Job Description: • Ensure that incidents are escalated and facili...
RESPONSIBILITIES: Our client is seeking a Campaign Business Analyst in Delray Beach, Florida (FL). The primary purpose of this position is accountability for managing the day-to-day relationships with clients/customers in an assigned region/category. The candidate will ensure client satisfaction and maximize business metrics through custom campaign strategies, analyze deal or campaign performance...
Job Summary: *This is a Temporary position* The Help Desk Support Technician/Systems Analyst will provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. This position is located in Evans Army Community Hospital, Ft. Carson, CO. Essential Duties and Responsibilities include the following: (Not listed in order of importance; other duties may ...
Rauxa is seeking a Delivery Business Analyst to help define project scope and business requirements, develop technical specifications, and provide a channel between technical and creative teams in the design process. The Delivery Business Analyst will also collaborate with teams to define, build, and rollout innovative technology and business process solutions to increase efficiencies, improve cus...
LifeCell Corporation's portfolio of products includes our well-known soft-tissue repair products for abdominal wall reconstruction, breast reconstruction and breast plastic surgery. Our portfolio began with AlloDerm Regenerative Tissue Matrix (RTM), which launched in 1994, and expanded with the launch of StratticeTM Reconstructive Tissue Matrix in 2008. In 2012, LifeCell further expanded its por...
Now Hiring:ISService Desk Analyst Position Profile: Anixter Inc. currently has an exciting career opportunity for a highly motivated IS Service Desk Analyst, who will be a member of our Global Service Desk team located in our Glenview, IL offices.The successful candidate will be highly motivated with a solid technical support background, great communication and customer service skills, quick lea...
My Client is looking for a Tier 2/3 Support Specialist with a strong background in customer service and troubleshooting. Provides responsive quality customer service and support at all times to both internal and external customers. Performs immediate analysis of customer problems and directs the implementation of corrective action to restore function and avoid recurrence. Functions as the custome...
Job Description : Essential Function This role is within the eClinical Platform Solutions group and focuses on supporting the development of functional requirements specifications and delivering eClinical solutions for eCPS owned products and integration services. It has a number of key requirements that include working in partnership with global functional, engineering and operational groups as...
Description: Be a part of innovation at UnitedHealth Group! When you join us as a Business Analyst, we'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. Yes, we share a mission that inspires. Yes, we need your organizational talents and business discipline to help fuel that mission. It's the opportunity to do y...
Seeking a Desktop Support Analyst to add to our team! The Desktop Support Analyst is an instrumental part of our team and will work onsite at one of our client location and provide day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Performs general technical support, and troubleshoots and desktop systems software and hardware. ...
Modis has a job opening for an Incident Project Management Specialist at a client of ours in Kansas City, MO. This is a 6 month contract to hire job opportunity offering competitive salary & outstanding benefits once converted including 6% dollar for dollar 401K match and a generous pension plan. If you’d like to be a part of an established well known company experiencing tremendous growth that of...
Summary: Primary responsibilities are to create model, reports and tools that analyze and monitor marketing and sales performance. Identify trends to drive strategic and tactical business decisions. Responsibilities: Utilize data from internal systems to manage and develop reports and business models. Consult with senior management, regional marketing, sales and product marketing teams, set ob...
Summary: The primary responsibility of the Analyst Network Operations Center is the monitoring and repairs of the Customer networks. Additional responsibilities include providing support to Network engineering to ensure the timely completion of all Service orders. The Analyst Network Operations Center is also responsible for the support the Customer Service teams in providing a clear line of esca...

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Customer Service Career Tools

Customer Satisfaction Analyst

Salaries

$27,886.00 - $76,800.00
Typical Salary for Customer Satisfaction Analyst
(64 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
43.2%
Some College Coursework Completed
18.2%
High School
13.6%
Associates
9.1%
Master's
9.1%
Certification
4.5%
Vocational
2.3%
(44 Respondents)
Source: Monster.com Careerbenchmarking Tool

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