Customer Service Director Jobs in California
1000+ California Customer Service Director jobs found on Monster.Jobs 1 to 20 of 9359
Prospect Medical is searching for a qualified: Director / Manager of Customer Service and Member Retention Provides day-to-day oversight of Customer Service & Member Relations Supervisors / Representatives, Transportation Scheduling and Reception Area in support of California networks, managed clients and out-of-state entities. Responsible for ensuring that internal, health plan and regulatory m...
Sharp Health Care San Diego, CA, 92140
Required Skills and Qualifications Minimum of seven (7) years in managed care environment, specifically working with physicians. Minimum of five (5) years in a management role with direct reports responsibility. Must be able to conceptualize new programs and process and bring them to successful fruition. Quantitative skills, interpersonal skills and communication skills of significant levels w...
Beach Body El Segundo, CA, 90245
The Beachbody Story: Beachbody, creator of the nation’s most popular in-home fitness and weight loss solutions including P90X®, Insanity®, and Brazil Butt Lift®, among many others, is a rapidly growing fitness company. Founded in 1998 on the simple principle of helping people achieve their goals and enjoying healthy, fulfilling lives, Beachbody offers an unprecedented opportunity to be a part of...
ABCmouse.com Glendale, CA, 91206
We are seeking a full time, in-house customer support representative to start immediately. Shifts Available: Monday-Friday 8:00am-5:00pm Monday-Friday 12:00pm-9:00pm Saturday-Wednesday 6:00am-3:00pm Wednesday-Sunday 12:00pm-9:00pm Qualifications: At least one year of experience in a Customer Support field Must be dedicated to working hard, taking on new responsibilities and be proactive in ...
Fortinet Inc Sunnyvale, CA, 94085
Objective:The Global Customer Service leader charter is to own the services and global support strategy, ensure service delivery quality and a consistent customer experience to maximize Fortinet and customer success in the top accounts globally. The leader will work closely with the services and account managers to accelerate Customer and Fortinet success through adoption of optimal services withi...
Marin General Hospital Greenbrae, CA, 94904
Assistant Director Planning and Customer Service under general direction of the Executive Director of Information Technology is a senior level Information Technology leader responsible for IT planning, IT operational policies and procedures, customer service, vendor relationship management, and IT Optimization/utilization of services. The Assistant Director will be responsible for a variety of fun...
Naturebox San Carlos, CA, 94070
NatureBox (www.naturebox.com) is a high-growth e-commerce company that is reinventing the way customers purchase healthy foods and groceries. We’ve started with focus on the $64 billion snack market, selling monthly subscriptions that allow customers to conveniently learn about, discover and enjoy healthy foods. We are not just building an e-commerce business; all of our products are branded “Natu...
Siemens Corporation Sacramento, CA, 94204
Company Description The Siemens Industry Sector is one of America’s leading suppliers of industrial and production solutions. With integrated automation technologies, drive trains, and comprehensive industry-specific expertise, Siemens increases the productivity, efficiency, and flexibility of its customers. Industry’s focus on the needs of its customers in specific markets enables an end-to-end ...
MINDBODY, Inc San Luis Obispo, CA, 93403
POSITION SUMMARY: We are seeking a Customer Self-Service Director to develop and execute a global self-service strategy to help reduce contacts per client to our customer service teams, and reduce customer effort in finding answers. This role will work closely with each customer facing department and product development to create the tools and knowledge base to achieve goals. They will also manag...
Vitas San Diego, CA, 92123
Overview: The Director of Customer Service is a professional customer manager who provides direction to the Customer Service Supervisor(s) and/or, Admission Coordinators in a call center environment in order to assure the call center meets the needs of patients, families and referral sources. The Director of Customer Service will proactively work with the Program Senior Management in order to ass...
CareFusion San Diego, CA
Description Life-changers work here CareFusion Life-changers find innovative ways to improve our customers' ability to provide healthcare to their patients. One way is our search for bold and inspired employees across the globe. Are you ready to change lives? Join our 15,000 employees to help clinicians solve some of healthcare's most critical challenges. Meet one of our Life-changers. http://w...
NOTE TO APPLICANTS: After responding to this position, you will be prompted to take an on-line assessment. You do NOT need to take the assessment until we have contacted you. The Director of Customer Onboarding and Loyalty is responsible for developing and leading the onboarding and customer loyalty strategy for Mitchell’s North American Collision Repair segment. This highly strategic business se...
As the Director of Support, you would: -manage a staff or 10-15 support staff (growing rapidly) -hire additional support staff -manage high-level service issues -damage claims management -oversee all phone support/chat support -develop customer service organizational strategies by contributing customer service information, analysis, and recommendations to strategic thinking and direction -e...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Director of Customer Engagement - Utility space Mountain View, CA Full-Time $80,000 - $130,000 Apply Apply Director of Customer Engagement - Utility space Mountain View, CA Full-Time $80,000 - $130,000 Apply Job Details If you are a Director Customer Engagement with experience in the Utility spa...
Are you at a point in your IT career where you can identify which technologies, procedures, and processes work effectively, and which do not? Do you foster a culture of service in your staff with no disdain for those that are not technically minded? Are you hoping to find an employer where you don’t have to use politics to get the resources you need? Our client hospital is a not-for-profit indepe...
Full Time Home Health Agency - 11501 Dublin Blvd. Dublin, CA General community Home Health serving multiple upscale Brookdale retirement communities in the San Jose area **Relocation assistance offered** **$5000 Sign On Bonus** A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best...
Full Time Seeking RN to serve as the Director of Home Health for the Sonoma area. **$5,000 Sign on Bonus!!** A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives ...
Interested in working for a top National Roofing Contractor? Look No Further! CentiMark Corporation, a National leader in the commercial/industrial roofing industry, has an exceptional opportunity for an experienced, Service Director for our Hayward, CA office. DUTIES INCLUDE: Marketing and developing service Scheduling and supervising up to 7 two-man crews – ensuring that they are operating t...
About the Job: Lead a team of dynamic product managers with two core missions: Build Redbeacon into the most disruptive and dynamic services referral marketplace on the web Drive the growth of online engagement for The Home Depot’s core Services business via homedepot.com Leverage the scale of The Home Depot to build new businesses with revenue in the billions of dollars Develop and leverage ...
Empyrean is hiring career minded individuals with Restaurant, Bar, Retail or Customer Service experience. We have found that candidates with restaurant, bar, retail and/or retail experience have great communication and problem solving skills. Due to the nature of our business, we are looking for career-minded candidates who have great communication and problem solving skills. We are looking for c...
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Customer Service Career Tools
Customer Service Director
$40,000.00 - $149,500.00
Typical Salary for Customer Service Director in California
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Director
Serves customers by directing customer service staff; planning, implementing, and evaluating customer service systems; making changes as necessary.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Accomplishes customer service human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies.
Determines customer service requirements by conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
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