Customer Service Director Jobs in Maryland
ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. In 2012, FORTUNE magazine again recognized ARAMARK on its list of ?World?s Most Admired Companies.? ARAMARK has consistently ranked since 1998...
Is the goal of your job search to find just a job or to truly make an impact on people’s lives starting on day #1? Are you looking to join one of the hottest industries in the country? Are you up for the challenge of innovation in the Healthcare space? Then look no further…we are Credible Behavioral Health Software, the leader in behavioral health EMR and EHR. Credible is looking for an experience...
All Covered, a division of Konica Minolta Business Solutions USA, Inc. is currently seeking a Director of Service Delivery. Job Summary: The Director of Service Delivery (DSD) has the overall responsibility of all engineering resources within a geographical market. Based on market needs, the DSD may have Service Delivery Managers, Remote Support Center Managers, Project Coordinators, and Engineeri...
*This position is located in Waldorf, Maryland. Candidate must be director qualified in Maryland. As the largest provider of private early childhood education (ECE), Knowledge Universe-US plays a critical role in preparing our youngest children for school and a lifelong love of learning. We are passionate about our ability to positively impact the lives of children and families every day and, in t...
Welcome to the Knowledge Universe family of brands: KinderCare®, CCLC® and Champions®. Together, we’re setting a powerful new standard. We’re shaping America’s future by giving children the strongest possible start for a lifetime of learning. We are unlocking educators’ potential with the resources and curriculum they deserve. Join our mission, and see how children and teachers inspire everything...
Peak-Ryzex, Inc. is seeking a detail-oriented Director of Human Resources responsible for guiding and managing the operations of the company’s North American Human Resources and Payroll departments. The Director of Human Resources reports to the CFO and is responsible for the full scope of functions including employee relations, payroll and HRIS, training and development, organizational developmen...
Description: No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm) Position Description: The Payment Integrity Client Direc...
Our client is currently seeking a SR. DIRECTOR, MOBILE APPLICATION DEVELOPMENT to work in their headquarters located in Montgomery County, Maryland. The selected candidate will be responsible for the development and implementation of high-performance and interactive mobile applications to meet our client’s eCommerce and Digital Guest Services needs in a fast-paced, mission critical environment.The...
We are currently seeking a professional, Director of Operations with a hands-on management approach and a proven track record of efficiency, organization and dedication to customer service. Responsibilities include, but are not limited to: Organize intra-company merchandise transfers, customer deliveries, as well as, general warehouse management Drive operational excellence through continuous impr...
Job Overview: The Assistant Store Director’s purpose is to: manage the store in the absence of the Store Director organize and direct store activities to ensure total store sales, profit and expense goals directly manage the Grocery, Drug and Fresh Departments Job Responsibilities and Accountabilities: Promotes a customer-focused approach to growth by creating an atmosphere of enthusiastic persona...
Title: Associate Director, Corporate Account Management Office: Professional Training Corps Location: Baltimore, MD OVERVIEW: Year Up Baltimore is seeking an Associate Director, Corporate Account Management to manage existing partner relationships; including responsibility for renewals, ongoing partner retention and satisfaction. The Associate Director will facilitate day-to-day interactions betwe...
Position: Director, Call Center Operations Healthcare Interactive (HCI) is a fast-growing, high-tech national digital healthcare technology and population health management company. Last year we tripled in size and will do the same again this year. We are looking for strong, intelligent, proactive talent that can grow with our company. We currently have an opening for a Director-level position ove...
The Senior Director of Client Services will be responsible for the leadership and strategic direction of the entire Client Services Department in this highly visible role. The crucial mission of the client services department is to provide industry-leading, exceptional customer service to all Inovalon clients in order to build long-term relationships and to facilitate and ensure retention, up-sell...
Overview: When you join our family at Emeritus at Towson, you join a group that believes in integrity, responsiveness, and forthright communication. We work together to make a real difference in the lives of our residents. If you share our family values and dedication, we'd love to meet you. Responsibilities: As Community Relations Director you'll work with our Executive Director to increase occu...
Our client is looking for an IT Director who can ensure our client’s offices across the country are operating at the highest productivity levels. This candidate will utilize broad and comprehensive experience, customer servicing skills, and knowledge to maintain high uptime requirements as well as drive user adoption of the available technical systems and solutions, especially the workflows and to...
This position will be responsible for developing a robust process and strategic sourcing strategy with a focus on subcontractors and commodities, Specific responsibilities will include: Leading the development and implementation of the best in class sourcing strategy for subcontractors and key commodities. Subcontractors support will be for our commercial landscape and snow removal, tree removal,...
Our client is a national leader in cinema advertising, offering on-screen advertising, in-lobby promotions and integrated marketing programs to national, regional and local advertisers and providing comprehensive cinema advertising representation services for its theatrical exhibitor partners. Position Summary: The Regional Director will be working closely with Account Executives in regards to tra...
Position Description: At Collaborative Health Systems, we are passionate about changing behaviors of all constituents in the healthcare system to improve health, optimize clinical quality, and reduce associated costs. Our mission is quite simply to improve the health of those we serve. You will have an exciting opportunity to be part of the implementation and operation of Accountable Care Organiza...
Successful candidates will be AstraZeneca Employees and will be located at AstraZeneca's MedImmune strategic science center in Gaithersburg, Maryland. MedImmune is the worldwide biologics research and development arm of AstraZeneca, a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of small molecule and biologic prescription med...
SUMMARY: Manage all aspects of the IT infrastructure, including operations and engineering (software and hardware) to support the company’s mission, strategy and growth through innovation and implementation of IT solutions ESSENTIAL DUTIES include the following. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be ass...
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Customer Service Career Tools
Customer Service Director
$40,000.00 - $149,500.00
Typical Salary for Customer Service Director in Maryland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Director
Serves customers by directing customer service staff; planning, implementing, and evaluating customer service systems; making changes as necessary.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Accomplishes customer service human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies.
Develops customer service organizational strategies by contributing customer service information, analysis, and recommendations to strategic thinking and direction; establishing customer service objectives in line with organizational objectives.
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