Customer Service Director Jobs in Minnesota
Description: The Human-centric Service Design Strategist will partner with organization leaders to understand needs and assess opportunities for innovation. Core Summary: The Service Design Director is fluent and skilled in the human-centered and participatory methods of design thinking to identify unmet customer, market and institutional needs and creates new service concepts or business strategi...
A’viands, a progressive, Minnesota-based food and services management company, is seeking a highly motivated and confident Food Service Director at the Episcopal Church Home, which is a long-term care assited living facility located in St. Paul, MN. Responsibilities for this position include: Plan, organize and supervise daily operation of food services. Direct and coordinate the work of productio...
Director of Supply Chain J.R. Watkins Co. Position Summary: Manages supply chain strategies and activities in order to maximize customer service while maintaining lowest sustainable costs. Scope of supply chain management disciplines includes: demand planning, production planning, strategic sourcing, and purchasing, including overall inventory strategy and management. Understands and completes job...
Director of Safety and Compliance Connect People With Places Our Company From our home in America's heartland, we connect people with places. Our transportation company provides scheduled service and a full range of group travel services. We earn our customer's business by understanding what they value and require when traveling with us. Then we provide service that exceeds their expectations. Our...
DIRECTOR, FINANCIAL PLANNING Thomson Reuters is seeking candidates for a Director, Financial Planning opportunity based in Eagan, MN. Scope of Job Finance Business Partner to SVP – Global Growth & Operations in addition to Site Managers for 9 Operational Centers and deliver accurate & timely financial reporting to management and provide financial guidance, analysis, insight & transparency to maxim...
Director of Contact Center Operations Job Description The Director of Contact Center Operations is responsible for the strategic planning and execution of all Call Center operations. Core duties include management and leadership of processes for the continuous improvement of customer experiences. Tactical emphasis is placed on customer care, quality management, workforce planning, recruiting, coac...
Would you like to work for one of the most progressive real estate companies in the Twin Cities? Greco Properties is currently hiring for a Multi-Site Leasing Director for three Class A+ rental apartment communities in the Uptown neighborhood of Minneapolis. We are looking for someone with a sales/marketing background, a self-starter with the ability to sell apartment homes at top-of-the-market pr...
Description: Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work. The primary responsibility of the Associate Director Network Relations is to provide leadership an...
JOB TITLE: Director, HR Operations DEPARTMENT: Talent & Culture LOCATION: Plymouth, MN OVERVIEW: Aimia has been around for a long time, but is always changing and pushing new limits. Aimia Inc. ("Aimia") is a global leader in loyalty management. Employing more than 4,000 people in over 20 countries worldwide, Aimia offers clients, partners and members proven expertise in launching and managing coa...
Account Director Summary of Role The Account Director has primary responsibility for capturing market share from new business development and new business within existing accounts within an assigned region (Milwaukee, Minnesota, or Madison). The professional will be responsible for developing the necessary skills to market and sell PDS key solutions including, but not limited to End User Product T...
Description: The Associate Director - Consulting will support the Optum360 Consulting Organization and OptumInsight Sales organization by providing healthcare industry and Optum360 Consulting Solution portfolio subject matter expertise and direct client consulting service selling. The Associate Director will identify, further qualify, and develop potential business opportunities for new and existi...
At Honeywell we are excited about the potential of big data science and are looking for a proven leader to manage our world class data science team. If you are a highly creative individual & have prior experience in developing cutting edge technologies in the field of data science, this might be an exciting leadership opportunity for you. You will help build a world class, global data science team...
Our Child Care Center is seeking a full time Director. In this position you will be responsible for the day to day operations of a full-day year round, early childhood education child care facility. Duties include ensuring quality programming and compliance with MN Rule 3, communication with staff and parents, sales, public relations/event planning and overall site supervision including enrolling...
Description: Optum Payer Consulting performs as the internal consulting arm to UnitedHealth Group business segments. In addition, Optum Payer Consulting also consults with other external payer customers. Our role will focus on identifying new consulting opportunities internally, as well as, leveraging and expanding existing relationships and projects both internally and externally. No industry is...
The Director of Operations (DOO) is responsible for safety and the day to day operations of the field locations. The Field Managers will report to the DOO. The DOO is responsible for achieving financial and other Company goals and objectives as compared to financial and operations budgets and forecasts. Meeting or exceeding customer requirements and ensuring good customers relations are maintained...
The Director of Care Management supports the vision of the total healing environment and the values of integrity, accountability, respect, quality and commitment while providing direction and leadership in the development and coordination of the Care Management Department and supervising nurse care managers and social workers. Preferred Qualifications: Master's Degree preferred Electronic Medical...
The Sr. Director will be responsible for generating business opportunities and sales within the national security domain, primarily within the ISR and geospatial communities. Essential Job Functions: Identify and pursue business opportunities in the national security sector with primary emphasis on geospatial, radar and ISR systems Build key customer relationships Negotiate and close sales and bus...
Associated Milk Producers Inc Multiple
Director of Sales Associated Milk Producers Inc. (AMPI), a leading Midwest dairy cooperative, is looking for an Director of Sales at our New Ulm, MN corporate office. The Director of Sales will maintain and grow profitable business with existing customer base, as well as to identify and sell profitable new business opportunities. Develop and maintain strong relationships with customer base. Plans...
We are seeking an experienced, high caliber Director, Cardiac Resynchronization Therapies (CRT) to take primary responsibility for facilitating integrated business planning and market development globally for Cardiac Resynchronization Therapies. This Director will drive and lead business planning, collaboration, visibility and accountability to mobilize STJ resources across the company and around...
Job Overview: Cub Foods is recruiting for a Store Director position located in the Twin Cities Market. The Store Director’s purpose is to efficiently manage the operations of the store by developing and implementing strategies in achieving maximum sales and earnings while coaching, training and developing associates in order to maximize effectiveness. The Store Director works with and through the...
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Customer Service Career Tools
Customer Service Director
$40,000.00 - $149,500.00
Typical Salary for Customer Service Director in Minnesota
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Director
Serves customers by directing customer service staff; planning, implementing, and evaluating customer service systems; making changes as necessary.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Establishes customer service operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and customer-service strategies; designing customer service systems; accumulating resources; resolving problems; implementing change.
Supervises customer service department to ensure efficient operation and response to inquiries.
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