Customer Service Director Jobs in New Jersey
229 New Jersey Customer Service Director jobs found on Monster.Jobs 1 to 20 of 229
Johnson & Johnson companies are equal opportunity employers. IT Senior Director, Customer & Logistics Services North America-1236131105 Description Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit managers, and gover...
Description The IT Service Delivery Director within Group Insurance Information Technology is accountable for managing the fulfillment processes, customer relationships, and the continuous improvement of the Business as Usual (BAU) IT deliverables. The role is a complex and demanding one in that it is responsible for driving change, adoption, continuous improvement, and engagement across all depar...
Description: The IT Service Delivery Director within Group Insurance Information Technology is accountable for managing the fulfillment processes, customer relationships, and the continuous improvement of the Business as Usual (BAU) IT deliverables. The role is a complex and demanding one in that it is responsible for driving change, adoption, continuous improvement, and engagement across all depa...
Millions of times a day in more than 85% of American households, consumers reach for Pinnacle Foods brands. We are a leading producer, marketer and distributor of high-quality branded food products, which have been trusted household names for decades. Headquartered in Parsippany, New Jersey, our business employs an average of approximately 4,300 employees. We are a leader in the shelf stable and f...
Pomptonian, Inc. Multiple
Pomptonian Food Service is a well-established, fast growing Food Management Company focused on New Jersey schools. The restaurant flair Pomptonian has brought to school food service has spurred commendations and recommendations. The reputation of quality and innovative service earned by each of our employees has encouraged more and more school districts to join the family of Pomptonian cafeterias....
Are you looking to re-locate to Tampa FL, Atlanta GA, Mobile AL or Little Rock AR? CentiMark Corporation, a National leader in the commercial/industrial roofing industry, has an exceptional opportunity for an experienced, Service Director for the following areas: Atlanta GA Tampa FL Mobile AL Little Rock AR DUTIES INCLUDE: Marketing and developing service Scheduling and supervising up to 3 two-man...
Director IM/Commercial Applications Lead - SF19538 Description Position Summary:The Director IM / Commercial Application is responsible for leading the development, implementation and operations of Information Management and Commercial Applications required to support the North America Commercial Operations business function for Pharma, Genzyme and Pasteur. The scope of this position includes proj...
Associate Director Project Leader - RD18522 Description Job Summary:The Clinical Sciences and Operations Project Leader (CSO PL) directs, supervises and manages full Clinical Science Operations (CSO) platform service projects to the customer s satisfaction and company success and is accountable for ensuring quality deliverables on time and within budget. The CSO PL is the main partner and interloc...
Director, Call Center operations. Responsible for overseeing the integration of people, process and technology disciplines to ensure the delivery of excellent customer service. The candidate will build and manage to daily and monthly KPI’s, as well as oversee and manage initiatives to improve Call Center Operations. Director, will be hands on driver capable of managing daily task and initiatives a...
Director of US Facility Management - Mt. Laurel, NJ - 105286 Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries. Our 162,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles;...
We have an immediate need for an individual with commitment, drive and a “passion” for excellence, along with prior experience in residential property management and operations, to join our award-winning property management teams for our luxury rental properties, located in Lyndhurst, New Jersey: PROPERTY MANAGER/DIRECTOR OF OPERATIONS Our Operations team is accountable for effectively managing an...
Comcast shapes the future at the intersection of media and technology. We create world-class experiences that people love and trust and drive innovation that builds value. We bring millions TV and Internet, entertainment, sports and news, communications and home management, theme parks, television and movies. Comcast brings to life the best of what's to come. Division/Entity: Comcast s Freedom reg...
Position Summary: The Director IM / Commercial Application is responsible for leading the development, implementation and operations of Information Management and Commercial Applications required to support the North America Commercial Operations business function for Pharma, Genzyme and Pasteur. The scope of this position includes projects, enhancements, maintenance, support and architecture for...
Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room...
I. Position Overview: Catalent is a leading provider of advanced technologies and outsourced services for the pharmaceutical, biotechnology and consumer health industry. Catalent develops, manufactures and packages pharmaceutical and other products for customers in nearly 100 countries, employs approximately 10,000 at more than 30 facilities worldwide and generates more than $1.7 billion in annual...
As the only global provider of commercial solutions, Quintiles understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as th...
Description This position will serve as an IT partner to the Group Insurance (GI) business to identify capabilities for process and technology solutions in key strategic and evolving business initiatives. Works collaboratively with GI business and IT teams across the organization to provide IT advisory services for this segment in the area of employee benefits technology such as enrollment, underw...
Description Overview: Pramerica Systems Ireland Pramerica Systems Ireland is an employee-based offshore subsidiary of Prudential that provides a full range of IT, Operations, and Business services to the businesses and corporate centers within Prudential. A small US-based team is responsible for strategy, internal business development and client management for Pramerica with all Prudential busines...
Johnson & Johnson companies are equal opportunity employers. Senior Director – Commercial Digital Business Solutions CoE-8893131030 Description Janssen Pharmaceuticals, Inc. is currently recruiting for a Sr. Director-Commercial Digital Business Solutions Center of Excellence. This position may be based in Titusville or Raritan, NJ with frequent travel between sites, and may require up to 25% U.S....
Interested in an exciting career where hard work and creativity pays off? Come Grow With Us, Join Our Already Outstanding Team! Are you a master motivator and leader of a dynamic customer service team? Do you thrive on delivering a WOW customer experience? Do you have a passion for anything automotive? OnyX: where we combine your hobbies, past times and passions into one kick-ass career! If you ar...
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I have an interview at a leading 5 star hotel group, how am I going to nail it?
I have an interview ( informational) with a leading 5 star hotel group, that I got through a contact. Although I have no hotel/tourism experience, I have managed a small service industry business, a ...
What kind of job can you get with a Communication degree with a concentration in Business?
My husband is a pastor and has two degrees..one in Religion and the other in Communication. He's changing jobs for a while and going to grad school. What can he do with those?
If you're career is food or nutrition related could you please answer these questions?
Examples of jobs in this area include butchers,meat cutters, dieticians, food service directors, restaurant managers, chefs, etc. The questions are: 1. What type of education do you need? 2.What ...
Do you feel like a customer service and profesissionalism should be taught to high schoolers?
I'm so tired of people with bad people skills and unprofessionalism. Its like human resources never taught them how to behave to customers or even how to value a customer. I learned my skills t...
Since I am diagnosed with mild Asperger's Syndrome and possibly misdiagnosed, what job should I do?
I seriously hate math and computers, unlike a lot of them. I actually have decent social skills (I can read people on average. I get idioms, jokes, sarcasm and insults at the same time), but I'm a hor...
Customer Service Career Tools
Customer Service Director
$40,000.00 - $149,500.00
Typical Salary for Customer Service Director in New Jersey
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Director
Serves customers by directing customer service staff; planning, implementing, and evaluating customer service systems; making changes as necessary.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Accomplishes customer service human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies.
Supervises customer service department to ensure efficient operation and response to inquiries.
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