Customer Service Director Jobs in Pennsylvania
1000+ Pennsylvania Customer Service Director jobs found on Monster.Jobs 1 to 20 of 2197
Overall Accountability: The Customer Service Delivery (CSD) Vision is to be innovators of smart service solutions that meet our customer’s evolving needs and leaves our customers saying every time; “This is why I do business with Guardian!” This Officer assignment contributes significantly to Guardian’s Goals of driving financial growth, operating with excellence & building people capability. T...
Industrial Scientific Corporation Pittsburgh, PA, 15201
OBJECTIVES: Predictive Solutions Corporation (www.predictivesolutions.com) has a strategic opening for a senior business leader who can help us achieve our vision of “ending death on the job, in this century.” If you have experience leading customer-facing teams, turning customers into raving fans, managing with a profit and loss (P&L) mentality to support ongoing growth, and want to use that exp...
Stroll Philadelphia, PA, 19107
Overview: Director of Customer Sales & Service Based in Philadelphia, Stroll is a next-generation direct response e-commerce company which uses proprietary analytical marketing methods to sell educational products to consumers. Stroll is a growth oriented company; the company has grown its revenue at a compounded annual growth rate of 70% since 2002. Stroll's language learning line, The Pimsleur...
Automotive Service Manager/Director $100,000-125,000K Our Ideal Candidate Auto Service Manager will possess a minimum of 5-10 years of Expertise as a Service Director or Service Manager. They will run the Daily Operation of the Service Department to achieve Sales and Productivity Objectives. This Person must be an Excellent Leader and be able to Manage a Staff of Technicians, Service Advisors, W...
Description Plan, develop and administer all aspects of care provided by the Respiratory Therapy Department. Ongoing validated competency as required as they relate to the patient populations' needs. Successful completion of orientation. Ability to provide support to patients, family members and visitors, in order to enhance comfort and security. Ability to respond to emergencies and unpredic...
Company Confidential Conshohocken, PA, 19428
We are a rapidly expanding insurance agency with a career opportunity in our Conshohocken, PA office. This key role is for an insurance professional with Commercial Lines management experience. We are looking for an over-achiever who will thrive in a fast-paced, entrepreneurial, team-oriented environment, someone who has respect for the client-agency relationship. We recruit an attitude, not a res...
Join our team of global top notch talent that makes a world of difference for physicians and their patients M3 USA believes in growth, for our company and for the people who drive its success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the health...
Primary Function This position plays a vital role as the first point of contact for customers, prospects, vendors, job applicants, employees, and other visitors. This function is important in maintaining good customer relationships and billing by acting as a strong support for the Customer Service Dispatch and Sales Coordinator activities. This position works closely with employees, prospects and...
We are seeking a career-minded professional with a love for developing client relationships to join our team as a Customer Service Representative. This is an excellent openingfor an individual looking for an opportunityto join a growing company with abundant advancement options. The person in this role willbe joining our Branch team serving as one of the first points of contact for MileStone cust...
Montgomery County Community College invites applications for the Director of Procurement & Auxiliary Services position. The Director of Procurement & Auxiliary Services reports to the Vice President for Finance and Administration and is responsible for the oversight and direction of all procurement-related activities including strategic sourcing. The Director provides supervision and leadership fo...
Locally-owned and growing Central PA Industrial Equipment Company is seeking an experienced and dynamic individual to take charge of and lead our Service and Aftermarket business unit. The right candidate will be: A Leader – with proven ability to manage people and processes in multiple locations. A Trainer – with specific experience in training and developing others to be successful. A Team B...
Job Title: Senior Director, Information Technology & Services Job Category: Exempt Level Department: Information Technology & Services Division: Finance and Business Administration Reports To: Chief Financial Officer (CFO) Job Summary: The Senior Director of Information Technology & Services is responsible for the overall strategic planning, development, implementation and management of all ...
hireVision, Inc. Doylestown, PA
Overview: We are seeking a career-minded professional with a love for developing client relationships to join our team as a Customer Service Representative. This is an excellent opening for an individual looking for an opportunity to join a growing company with abundant advancement options. The person in this role will be joining our Branch team serving as one of the first points of contact for ...
About Aramark Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FO...
About Salesforce.com We're transforming the way companies are run and careers are made. In just 12 years, salesforce.com has grown into a $2.3 billion business. With more than 100,000 customers, salesforce.com is the enterprise cloud computing company that is leading the shift to the social enterprise. Social enterprises leverage social, mobile and open cloud technologies to put customers at the ...
Assurant Solutions Wayne, PA
Description The Sr Director, Customer Quality Managementwillpartner with management and Assurant business units to develop quality strategies related to the call center customer experience. Responsible for determining the appropriate level of support and involvement and allocates resources accordingly for all projects involving quality of Assurant’s Connected Living business related to call cente...
VWR International , Inc. Radnor, PA
Director - Customer Integration Physical Location: 100 Matsonford Road Location: Corporate Office Location City: Radnor Department/Function: Leadership / Sr Management State/Territory/Province: US-PA Last updated: 10/6/14 9:20 AM Description VWR (NASDAQ: VWR), headquartered in Radnor, Pennsylvania, is a leading, independent provider of laboratory products, services and solutions with worldwid...
Prudential Financial Inc Dresher, PA
Qualifications Proven leader with at least 5-7 years of experience in managing a team of associates Proven ability to support projects by gathering data, organizing ideas, analyzing and reporting complex data, and implementing solutions Demonstrated strong collaboration skills and ability to navigate well in a matrix organization, including managing multiple priorities Strong interpersonal, pa...
Merkle Inc. Pittsburgh, PA, 15201
The Sr. Director Customer Experience role is an opportunity for a talented executive to join the leadership team of one of the most innovative marketing firms in the world. We are looking for an executive that is adept at building and growing business within a diverse set of Fortune 100 clients and driving data driven customer experience and digital media solutions. This data driven role assumes ...
Thermo Fisher Scientific Inc. Pittsburgh, PA
Job Level Director Description: Posting date: July 8, 2014 The Director, Global Strategic Pricing Customer Channels Group (CCG) leads the expansion of the Strategic Pricing function while helping the organization deliver on the leadership’s overall price increase objectives. This director partners with leadership to identify areas of price opportunity, performs data and market driven analytics t...
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Customer Service Career Tools
Customer Service Director
$40,000.00 - $149,500.00
Typical Salary for Customer Service Director in Pennsylvania
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Director
Serves customers by directing customer service staff; planning, implementing, and evaluating customer service systems; making changes as necessary.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Establishes customer service operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and customer-service strategies; designing customer service systems; accumulating resources; resolving problems; implementing change.
Develops customer service organizational strategies by contributing customer service information, analysis, and recommendations to strategic thinking and direction; establishing customer service objectives in line with organizational objectives.
Popular Customer Service Director Articles
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