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Customer Service Director Jobs in Texas

1000+ jobs

GENERAL PURPOSE OF JOB: The Director of Customer Service drives the customer experience with the goal of maximizing the efficient use of internal resources and improving the level of customer satisfaction for First Care Health plan customers (member, provider, facilities etc.). The position requires strong workload optimization planning and technical skills and understands how to balance customer...

Work Location: United States-Texas-Austin-St. David's Medical Center Schedule: Full-time Parallon pioneered the modern-day concept of healthcare shared services more than 12 years ago, perfecting revenue cycle management best practices and customizable technologies for the industry’s largest healthcare provider in 700+ facilities and 1000+ physician practices. Today, our team of more than 13,000...

Work Location : United States-Texas-Austin-St. David's Medical Center Schedule : Full-time Description Parallon pioneered the modern-day concept of healthcare shared services more than 12 years ago, perfecting revenue cycle management best practices and customizable technologies for the industry’s largest healthcare provider in 700 facilities and 1000 physician practices. Today, our team of m...

The Director of Customer Service is a motivated, outgoing, service-minded individual providing NextDesk customers an unparalleled, world-class experience over the phone. The Director will handle general customer service needs and escalation resolution if needed as well as manage a team of customer care managers within the customer service department. The compensation is $40,000 - $60,000 dependin...

National Customer Service Director The National Customer Service Director (NCSD) will be responsible for the enhancement and maintenance of all customer support service levels. The NCSD will lead a customer service team of 10-20 people that will include 24/7 support. The team will provide customer service for multiple product lines, including both IT support for software solution products and tra...

Description JOB SUMMARY Responsible for the development, implementation, and administration of Build Quality continuous improvement programs throughout the division. Ensures that all construction operations represent the maximum quality and reliability attainable, performed in accordance with Pulte’s environmental and safety standards. Responsible for all division warranty and customer service. ...

Director, Quality Customer Service Communications - (150000F8) About Us At St. Jude Medical every one of us plays a role in our collective ability to save and improve lives. As an organization, we want to continue to grow and lead our industry in changing the way the world views the treatment of expensive, epidemic diseases. By seeing things from a different perspective, using our imagination, le...

Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy. Essential Duties Adhere to the Credit Union’s “Value Proposition” service standards statement on a daily basis with internal and external m...

Director of Call Center Operations leads the day to day management of the Affinity Call Center operations of 200 people in Arkansas and 60 people in the Allen, TX call center. They will also be responsible for our Compliance and Quality Assurance teams across both sites. The Director provides both tactical and strategic direction for the call center including directing the Operations Managers...

Description Director of Call Center Operations leads the day to daymanagement of the Affinity Call Center operations of 200 people in Arkansas and60 people in the Allen, TX call center. They will also be responsible for ourCompliance and Quality Assurance teams across both sites. The Director provides both tactical and strategic direction for the call centerincluding directing the Operations Man...

Grow your IT career at one of the leading global technology companies. We offer hands-on exposure to state-of-the-art systems, applications and infrastructures. Responsibilities The primary responsibility of this new Director of Customer Engagement position is to refine strategies and focus on leading the development organization to deploy innovative end-to-end customer engagement platform consi...

Senior Director, Customer Experience Operations Pizza Hut Headquarters, Plano, TX Plano Yum! Brands, Inc. has over 39,000 restaurants in more than 130 countries and territories and more than 1.4 million associates worldwide. The Company's brands - KFC, Pizza Hut and Taco Bell are the global leaders of the chicken, pizza and Mexican-style food categories. KFC Global, based in Plano, Texas, is ...

Customer Success Director Customer Success Texas Overview HireVue has an exciting opportunity for a Customer Success Director. This is a key strategic position that provides proactive account management of large enterprise and global customers. They are required to drive strategic direction, customer ROI, product adoption, growth and expansion through proactive thought leadership and advocacy...

Under the direction of the VP, Sales Strategic Customer Group, the Strategic Customer Director (SCD) is accountable for managing all aspects of customer engagement post-sales account relationship with our Top Tier customers. In partnership with the SCVP, responsibilities include managing the transition from sales to implementation, and maintaining engagement with Implementation Team to ensure Comp...

Senior Director, Customer Experience Operations Pizza Hut Headquarters, Plano, TX Plano Yum! Brands, Inc. has over 39,000 restaurants in more than 130 countries and territories and more than 1.4 million associates worldwide. The Company's brands - KFC, Pizza Hut and Taco Bell are the global leaders of the chicken, pizza and Mexican-style food categories. KFC Global, based in Plano, Texas, is ...

Posting Title Senior Director, Customer Experience Function Operations Location Pizza Hut Headquarters, Plano, TX City Plano State Company Summary Yum! Brands, Inc. has over 39,000 restaurants in more than 130 countries and territories and more than 1.4 million associates worldwide. The Company's brands - KFC, Pizza Hut and Taco Bell are the global leaders of the chicken, pizza and Mexican-st...

83912BR Senior Director, Customer Experience Operations Yum! Brands, Inc. has over 39,000 restaurants in more than 130 countries and territories and more than 1.4 million associates worldwide. The Company's brands - KFC, Pizza Hut and Taco Bell are the global leaders of the chicken, pizza and Mexican-style food categories. KFC Global, based in Plano, Texas, is a powerful global growth engine f...

Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence. Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected vet...

Location: Irving, TX Travel: Up to 30% The Director of Customer Engagement Marketing is responsible for leading and designing multi-touch demand creation programs that leverage both inbound and outbound tactics. This leader develops strategies and leads activities that drive customer awareness and preference as measured by retention, loyalty, advocacy, growth and community participation for Flow...

Overview: Reporting to the Vice President - Technical Support Services you are responsible for managing the technical support services team for the region including the customer support, training, and onsite business lines. Responsibilities: Working closely with the global customer support and sales leadership teams, develop regional short, mid, and long term strategies designed to drive busine...