Customer Service Director Jobs
Director of Customer Service – Ecommerce iHerb.com is looking for a dynamic individual that is passionate about customer service for a fast growing e-Commerce business. This position will serve on the executive team and must be a strategic andresults-oriented professional to lead our customer service efforts. This leader must be comfortable using data analysis to develop strategy and applying proj...
PayneWest Insurance Customer Service Director PayneWest Insurance, one of our regions leading independent insurance agencies, has an opportunity available working within a team environment to plan, organize, staff and develop operational activities of the Commercial Insurance Customer Service Division as well as develop and implement service and quality standards. Position requires extensive trav...
Seeking a an energetic, resourceful manager to serve as the Director of Customer Service & Support, reporting to the VP of Sales and working closely with the Executive Management Team. This person will be an influential member of the team helping grow business and cement customer relationships. The job of the Director of Customer Service & Support is to manage, guide, and shape all of our service...
LightSail, Inc. Director of Customer Services Organization Award-winning LightSail software for tablets combines more than 18,000 e-books with embedded Lexile and Common Core State Standard-aligned assessments, providing rich real-time data to markedly improve student literacy growth. Position Reporting to the President, the Director of Customer Services will be responsible for oversight of the De...
Director of Purchasing & Customer Service (Richemont North America, Inc., NY, NY) Responsible for directing logistical functions supporting sales & customer service activities for luxury Swiss watch products throughout North America. Manage sales life cycle, including the procurement, import/export, distribution, internal allocation & delivery of watch product, components, & proprietary marketing...
More than 40 years ago, Brighton started out as a small men’s belt manufacturer and wholesaler. Since that time, we have diversified and grown into a $400 million leading wholesaler and retailer of women’s and men’s accessories, with more than 2,600 employees throughout the United States. Our transformation and growth has come as a result of how we create an unmatched customer experience through o...
The Director of Customer Service is a professional customer manager who provides direction to the Customer Service Supervisor(s) and/or, Admission Coordinators in a call center environment in order to assure the call center meets the needs of patients, families and referral sources. The Director of Customer Service will proactively work with the Program Senior Management in order to assure effecti...
Company Confidential Los Angeles, CA
Description: Customer Service Director Customer Service Director Job Purpose: Maintains customer satisfaction by providing problem-solving resources; managing staff. Customer Service Director Job Duties: · Accomplishes customer service objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, mon...
Company Confidential Franklin Park, IL, 60131
My client is a world-renowned manufacturer of technology furniture that is utilized in both educational and work-force environments. The company offers smart furniture designs that support evolving technologies enabling organizations to increase productivity and efficiency. Their commitment to building a unique global brand and customer experience commands the need for a true leader in customer ad...
Contact: Kevin McCarthy Salary: 115K Title: Director - Client Technology Services Duties and Responsibilities: Desktop Services Directs the call center, desktop support department which performs analytical, technical and administrative work in the planning, design and installation of new and existing Call Center, PC based computer systems and wireless communication devices in support of the compan...
Position Description: Responsible for direct management of the AMR customer service team, and strong process collaboration and matrix management of all international customer support centers. Establishes corporate policies and operational targets for the global customer service organization, and establishes, maintains, and consistently improves systems and procedures that enable an efficient and p...
Johnson & Johnson companies are equal opportunity employers. DIRECTOR, WORLDWIDE CUSTOMER QUALITY-7910130920 Description Advanced Sterilization Products Division of Ethicon, Inc., a member of Johnson & Johnson's Family of Companies, is currently recruiting for a Quality Engineer, Quality Systems, located in Irvine, CA. ASP (Advanced Sterilization Products), a member of the Johnson & Johnson Family...
Johnson & Johnson companies are equal opportunity employers. IT Senior Director, Customer & Logistics Services North America-1236131105 Description Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit managers, and gover...
Director of Customer Support This position offers the right candidate an opportunity to participate in two of the fastest growing segments of the Internet – SaaS and the Cloud! Get in on the ground floor at Everbridge, the market leader for Incident Management and Communications solutions. Reporting to the SVP of Product Technology & Customer Success, the Director of Customer Support will provide...
Job Title: Customer Solutions Director Job Category: Sales Manager Location: 950 Engle Road, Vandalia, OH Travel Required: 25% (Primarily local) Level/Salary Range and benefits: -Manager level -$60 - 75k base (DOE) + Lucrative Performance Bonus Potential -Medical, Dental, Vision, Life insurances -Tuition reimbursement -Rental discounts -Paid vacation -401(k) with company match -Paid holidays -Grea...
SAGE Dining Services is seeking a hands on food service director for an independent school in Fort Worth, TX. The Director is responsible for all of the client needs in food service on the campus which includes not only the student and faculty population (approx 1100) but also the catering needs for admissions, advancement, and administration. The Food Service Director is responsible for all aspec...
SAGE Dining Services® is seeking a chef manager (Assistant Food Service Director of Production) for a hands on culinary management position at an independent boarding/day school in Boca Raton. This location is simply beautiful and the community you will serve appreciates their culinary team. The chef manager (AFSD) is responsible for all of the production needs in food service on the campus, inclu...
Adayana is hiring a Director for Product/Service Management (DPSM) in our Indianapolis office. The ideal candidate is responsible for profitably managing the full lifecycle of services (from customer needs identification to service phase-out) in Adayana business services relationships with targeted Companies. The DPSM has or will develop a strong understanding of the target Company’s customers’ bu...
Position Description: Illumina's Associate Director, Service Business will develop and manage the product definition, branding, promotion, sales support and training and pricing of Illuminaâ€™s extended instrument service contracts, productized training programs and professional services. They will manage Illuminaâ€™s OEM/3rd party partners that support or deliver services and be responsible for a...
Millions of times a day in more than 85% of American households, consumers reach for Pinnacle Foods brands. We are a leading producer, marketer and distributor of high-quality branded food products, which have been trusted household names for decades. Headquartered in Parsippany, New Jersey, our business employs an average of approximately 4,300 employees. We are a leader in the shelf stable and f...
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What jobs can I get through an Aviation Management major in college?
I was accepted to Purdue University for Aviation Management. However, I wonder what kind of jobs this entails. I know it includes ATC, but I don't want to do that. So what else is there, with a short ...
Does anyone have any tips on how to get a job on a cruise line?
I have 3 years experience in the hotel industry, and 3 more years of experience in the customer service/ front desk field... I'm very outgoing, bubbly by nature, and I love new adventures and experien...
What are the types of jobs available at an airport?
I'm 17 and I'm interested in working at an airport becouse I love the environment. I'm particularly interested in positions of management where there is a lot of moving around and meeting & helping p...
Since I am diagnosed with mild Asperger's Syndrome and possibly misdiagnosed, what job should I do?
I seriously hate math and computers, unlike a lot of them. I actually have decent social skills (I can read people on average. I get idioms, jokes, sarcasm and insults at the same time), but I'm a hor...
Can someone working for an airline please help me?
I am trying to do an organization chart for British European. It is part of an assignment. They don't have one on their website but have the management team. There is a director of marketing, commerci...
Customer Service Career Tools
Customer Service Director
$40,000.00 - $149,500.00
Typical Salary for Customer Service Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Director
Serves customers by directing customer service staff; planning, implementing, and evaluating customer service systems; making changes as necessary.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Provides technical support services by examining contract requirements; developing and conducting installation and preventive maintenance training.
Develops customer service organizational strategies by contributing customer service information, analysis, and recommendations to strategic thinking and direction; establishing customer service objectives in line with organizational objectives.
Popular Customer Service Director Articles
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