Customer Service Executive Jobs
Customer Service Executive Overview
A Customer Service Executive is responsible for providing clients and customers with personalized attention and knowledgeable guidance. These professionals may be responsible for assisting clients with billing and payment questions, resolving service issues, offering information about new products or services available and giving other related types of service to clients. This is generally a front-line position that places the executive as a first point of contact to customers or clients who contact the company. Because of this, a successful executive customer service job applicant may need to have a professional, friendly demeanor as well as a strong desire to serve clients and customers. Professionals may work in job positions such as a client services executive, an account representative and others.
Customer Service Executive Education Requirements
The education requirements of a job applicant for a customer service position may vary significantly from position to position. Some entry-level positions may only require a high school diploma. However, it is more common for employers to request employees to have at least an associate degree or a bachelor’s degree. Generally, the degree may not be required to be in a certain field, but there are some exceptions to this. In some cases, experience in the field may be accepted in lieu of a degree.
Customer Service Executive Job Market
There are available positions for Customer Service Executives in a wide range of sectors in every region of the country. Currently, almost 2.4 million individuals are employed in the customer service field, and the sector that employs the largest number is the business services industry. Other top sectors employing customer service executives include insurance, brokerages, depository credit intermediation and employment services. Job growth is expected in this field as the economy continues to expand and new positions are created in various sectors.
Customer Service Representative Salary
The median annual salary for a customer service professional is approximately $30,870. Some of these positions are paid per hour, and the mean hourly rate is approximately $14.84 per hour. Those who earn the highest salary in this field may earn more than $50,000 per year or more than $24 per hour.
Are you a people person? Use your skillset as part of our FUN and ENERGETIC Marketing and Sales TEAM! Maverick Marketing is expanding our team and looking to include enthusiastic, dynamic and charismatic team players that are ready to grow in the fields of CUSTOMER SERVICE, MARKETING and SALES. We are looking for individuals to begin entry level so past experience is not required. We are looking...
dynamiterecruitment San Francisco, CA
£18000 plus 2k car allowance plus benefits Dynamite Recruitment Solutions are currently working with a fantastic client with sites in Nottingham who are looking for a number of experienced Customer Service Administrators to join the team. Reporting to a Regional Manager you will be based within a car dealership part of the Deal making team. Your main responsibilities will be to carry out a telep...
Spring Personnel New York, NY
Our client is looking for a Customer Service Executive with an aptitude for learning new skills in a professional and busy environment. Customer contact is predominantly phone and email based and the candidate will need to be IT literate. Full training is provided during the first 4-6 weeks of the role. This role is all about problem solving and assisting your customers by dealing with there quer...
Macy's, Inc. Clearwater, FL, 33755
CRE01202 Overview: As a manager in the Executive Development Program, you will be responsible for managing a function or specific area within an assigned department, delegating tasks and communicating standards and expectations; monitoring and evaluating job performance; implementing employee training programs; developing, recommending, and implementing policy/procedures to maximize effectivenes...
Macy's, Inc. Tempe, AZ, 85280
CRE01201 Overview: As a manager in the Executive Development Program, you will be responsible for managing a function or specific area within an assigned department, delegating tasks and communicating standards and expectations; monitoring and evaluating job performance; implementing employee training programs; developing, recommending, and implementing policy/procedures to maximize effectivenes...
Macy's, Inc. Mason, OH, 45040
CRE01199 Overview: As a manager in the Executive Development Program, you will be responsible for managing a function or specific area within an assigned department, delegating tasks and communicating standards and expectations; monitoring and evaluating job performance; implementing employee training programs; developing, recommending, and implementing policy/procedures to maximize effectivenes...
parkside San Francisco, CA
Customer Service Executive Job Purpose Statement: My client are a market leader in their field. They are based in lovely offices in Stockley Park and have a small yet expanding team. Their Customer Service department pride themselves on delivering outstanding service to their customers, providing professional, proactive, dedicated and customer focused service to each and every person they speak...
Overview: The Customer Service Executive will provide excellent levels of customer service to resolve hotel and customer queries, both over the phone and via web chats, emails, etc. All Customer Service Executives will be universal agents, taking all types of calls including resolving customer complaints. Main responsibilities include but are not limited to: Manage relationships with hotels by ...
Thomson Reuters Beijing, NY
Description We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-h...
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Customer Service Career Tools
Customer Service Manager
$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Manager
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
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