Customer Service Executive Jobs

Customer Service Executive Overview


A Customer Service Executive is responsible for providing clients and customers with personalized attention and knowledgeable guidance. These professionals may be responsible for assisting clients with billing and payment questions, resolving service issues, offering information about new products or services available and giving other related types of service to clients. This is generally a front-line position that places the executive as a first point of contact to customers or clients who contact the company. Because of this, a successful executive customer service job applicant may need to have a professional, friendly demeanor as well as a strong desire to serve clients and customers. Professionals may work in job positions such as a client services executive, an account representative and others.

Customer Service Executive Education Requirements


The education requirements of a job applicant for a customer service position may vary significantly from position to position. Some entry-level positions may only require a high school diploma. However, it is more common for employers to request employees to have at least an associate degree or a bachelor’s degree. Generally, the degree may not be required to be in a certain field, but there are some exceptions to this. In some cases, experience in the field may be accepted in lieu of a degree.

Customer Service Executive Job Market


There are available positions for Customer Service Executives in a wide range of sectors in every region of the country. Currently, almost 2.4 million individuals are employed in the customer service field, and the sector that employs the largest number is the business services industry. Other top sectors employing customer service executives include insurance, brokerages, depository credit intermediation and employment services. Job growth is expected in this field as the economy continues to expand and new positions are created in various sectors.

Customer Service Representative Salary


The median annual salary for a customer service professional is approximately $30,870. Some of these positions are paid per hour, and the mean hourly rate is approximately $14.84 per hour. Those who earn the highest salary in this field may earn more than $50,000 per year or more than $24 per hour.
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12 Customer Service Executive jobs found on Monster.

Jobs 1 to 12 of 12
When you join Dow Jones, you become part of the most dynamic, creative and savvy news and information companies in the world. As a global leader in news and business intelligence, we're newswires, websites, newspapers, apps, newsletters, databases, magazines, radio and television--including some of the widest-read and most-respected brands, like The Wall Street Journal, Barron's, MarketWatch and D...
Description: Lowcosttravelgroup is now expanding across the globe and its recently opened Atlanta office is a key development in its expansion programme. We are looking for Customer Service Executives to join our international team in Atlanta. The Customer Service Executives will be responsible of answering and dealing with all aspects of the pre booking procedures - Sales, Operations, Hotel Cha...
Are you a people person? Use your skillset as part of our FUN and ENERGETIC Marketing and Sales TEAM! Maverick Marketing is expanding our team and looking to include enthusiastic, dynamic and charismatic team players that are ready to grow in the fields of CUSTOMER SERVICE, MARKETING and SALES. We are looking for individuals to begin entry level so past experience is not required. We are looking...
Macy's, Inc. Mason, OH, 45040
CRE01199 Overview: As a manager in the Executive Development Program, you will be responsible for managing a function or specific area within an assigned department, delegating tasks and communicating standards and expectations; monitoring and evaluating job performance; implementing employee training programs; developing, recommending, and implementing policy/procedures to maximize effectivenes...
dynamiterecruitment San Francisco, CA
£18000 plus 2k car allowance plus benefits Dynamite Recruitment Solutions are currently working with a fantastic client with sites in Nottingham who are looking for a number of experienced Customer Service Administrators to join the team. Reporting to a Regional Manager you will be based within a car dealership part of the Deal making team. Your main responsibilities will be to carry out a telep...
Spring Personnel New York, NY
Our client is looking for a Customer Service Executive with an aptitude for learning new skills in a professional and busy environment. Customer contact is predominantly phone and email based and the candidate will need to be IT literate. Full training is provided during the first 4-6 weeks of the role. This role is all about problem solving and assisting your customers by dealing with there quer...
CRE01202 Overview: As a manager in the Executive Development Program, you will be responsible for managing a function or specific area within an assigned department, delegating tasks and communicating standards and expectations; monitoring and evaluating job performance; implementing employee training programs; developing, recommending, and implementing policy/procedures to maximize effectivenes...
Macy's, Inc. Tempe, AZ, 85280
CRE01201 Overview: As a manager in the Executive Development Program, you will be responsible for managing a function or specific area within an assigned department, delegating tasks and communicating standards and expectations; monitoring and evaluating job performance; implementing employee training programs; developing, recommending, and implementing policy/procedures to maximize effectivenes...
Customer Service Executive Job Purpose Statement: My client are a market leader in their field. They are based in lovely offices in Stockley Park and have a small yet expanding team. Their Customer Service department pride themselves on delivering outstanding service to their customers, providing professional, proactive, dedicated and customer focused service to each and every person they speak...
Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets. Overview: Booking.com BV one of the support companies in the United States, is looking for a Team Leader - Customer Service Executive in the Un...
Booking.com BV, part of the Priceline Group (NASDAQ: PCLN), is the global market leader in online hotel reservations. Established in 1996, www.booking.com is available in 43 languages with over 367,843 hotels in 190 countries. We offer a dynamic work environment with a culture that is open, innovative and performance oriented, and believe our people and their passion is what makes us successful. ...
Thomson Reuters Beijing, NY
Description We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-h...

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Customer Service Career Tools

Customer Service Manager

Salaries

$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager
(1793 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
29.9%
Some College Coursework Completed
29.8%
High School
16.6%
Associates
12.2%
Master's
6.4%
Certification
2.2%
Vocational
2.1%
(1287 Respondents)
Source: Monster.com Careerbenchmarking Tool

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