Customer Service Manager Call Center Manager Jobs

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1000+ Customer Service Manager Call Center Manager jobs found on Monster.

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Customer Service Outbound Call Center Manger Job in Overland Park, KS Ajilon Staffing is looking to fill a Customer Service Outbound Call Center Manager to begin immediately in Overland Park, KS; this is a contract-to-hire opportunity. This position will involve managing 6-10 outbound customer service representatives. These representatives will be in charge of setting appointments for sales repres...
State Collection Service, Inc. is a fast-growing, nationally recognized company focused on providing quality self-pay patient account follow up, patient billing, and customer service to our clients. Headquartered in Madison, SCSI has an unparalleled reputation for service, integrity, professionalism, and results. Whether you are looking for that first step in developing a professional career or se...
JOB TITLE: Customer Service Manager, (Customer Order Management in a call-center) At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Customer Order Management What Customer Order Manage...
Company Confidential Bakersfield, CA, 93313
Call Center Manager wanted - up to $60K year (includes base salary + performance-based bonuses) Established and Successful Industry Leader seeks Superstar Call Center Manager to lead our Service Client Care Center. This is a GREAT opportunity to be a part of our winning team and be rewarded for your passion! Please review the ENTIRE employment ad PRIOR to submitting your resume AND include a cover...
Capitol Office Solutions is a subsidiary of Xerox Corporation. We are the Mid-Atlantic's most advanced technology and Services Company specializing in Office Systems and Workflow Solutions. We partner with key industry leaders such as Xerox, Kyocera, and Hewlett Packard. We're headquartered in Columbia, MD and have offices in Washington D.C., and Tyson's Corner. We offer the Xerox technology with...
Sears Home Improvement Products and Services, a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is one of America's largest home improvement companies for siding and windows installation with operations in 45 states. Our products include siding, custom manufactured and installed windows, custom home entry doors, kitchen remodeling, custom cabinet refacing and Heating V...
Company Confidential East Hanover, NJ, 07936
CALL CENTER RELATIONSHIP MANAGER – QUALITY ASSURANCE AND TRAINING SUMMARY: The Training and Quality Assurance Manager interfaces with a pharmaceutical product Brand team to provide single point of contact to call center operational and developmental activities. Manage the call center customer escalation, resolution process, Customer Satisfaction surveys and reporting. KEY RESPONSIBILITIES: Negotia...
Eppendorf is a leader in the bio-tech industry in design and manufacturing of advanced biotechnology equipment. Our innovative systems are used in a broad range of research and commercial applications, spanning biomedical, environmental, food, cosmetics sciences, and in other sectors using biotech research processes. Its product range includes pipettes, dispensers and centrifuges as well as consum...
Company Confidential Clifton, NJ, 07013
JOB SUMMARY: The Member Services Manager will be responsible for monitoring customer service phone calls to ensure accuracy and quality, provide coaching and feedback to customer service representatives, provide support for escalated phone calls, research and resolve member issues. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Daily monitoring of call metrics such as Abandonment Rate, Average Speed of...
Company Confidential Van Nuys, CA, 91406
We are one of the leading Home Improvement/Solar Energy companies in Southern California and we are searching for a Call Center/Telemarketing Manager who has proven results in running an "outbound call center". Our ideal candidate is not only experienced but has exceptional managerial skills, can motivate and get the most out of their team! This position requires a minimal of 5 years of leading, m...
•Lead the activities of the Customer Relations, Customer Intelligence, Customer Quality Improvement teams related to planning, operations, target setting/achievement, budgeting, personnel & HR matters •Develop and drive the customer strategy for all customer segments including recommending targets, identifying strategies and driving improvement plans across PSEGLI to meet Customer Satisfaction tar...
Description: Manager - Contact Center (Everett, WA) Frontier Communications, (NYSE-FTR) is one of the nation's largest rural local exchange carriers. We offer local and long-distance telephone service, Internet access, wireless Internet data access, digital phone, DISH satellite TV and more. We operate in 27 states and provide service to 7+ million access lines and High-Speed Internet subscribers....
Kimco has partnered with an International Company that has begun to make it's footprint here in the U.S. The need is for someone with an entrepreneurial spirit to jump start their new call center. One who can build something from the beginning and make it their own. The center will grow substantially in the next 6 months and needs someone who can make the growth process seamless. The career growth...
Starting pay $35,000 salary. This job is about opportunity to grow with us and make additional money once you prove yourself capable. PontoonStuff.com is looking for a Customer Service Manager who will be directly responsible for overseeing a call center of 6 individuals and fixing customer issues. You will be required to answer phones, emails and ship orders when we make mistakes in order to get...
Responsible for the direction, leadership, quality and service level of the firms encompassing call center operations. Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Works closely with department leadership to ensure call center operational strategies are developed and imple...
Position Title: Call Center Manager Location: Modesto Self-Help Federal Credit Union (SHFCU) is currently undergoing dynamic growth in its retail credit union operations in California and more recently in Illinois. One of the divisions of SHFCU is Community Trust Prospera (CT Prospera) with branches in Southern California and San Jose. The Call Center Managerwill report to the Vice President of Re...
Our client in Baltimore, a retailer of sustainable products, is currently seeking a Customer Service Manager to join their quickly growing team. This individual needs to be highly-motivated with superior customer service skills. This is a full time permanent position offering $70-$80k. Hours will be flexible to correspond to volume and will typically be between 8:30am-6:00pm. In this role you will...
Call Center Operations Manager Join a fast-paced, constantly-evolving and ever-growing environment. At Afni, our contact center Operations teams put talent to work on diversified client projects. We are problem-solvers who work close to the action. We are a privately-owned, US-based global company that invests in the future of our 4000+ employees. Job Responsibilities As a call/contact center Oper...
Responsibilities Currently seeking a sales leader within Consumer and Mass Markets to lead large team (5-10 managers, 100+ service representatives) to achieve sales, customer service and productivity commitments. Analyzes trends and formulates tactical plans to deliver goals including customer service, profit growth, revenue protection – sales, cost management and employee communications and devel...
Georgia Urology, P.A. is seeking a dynamic Call Center Manager to join our team! The CCM will report directly to the CEO and will be highly focused on customer/patient service. The CCM will ensure that the call center functions optimally throughout the day. An outline of the CCM's responsibilities are as follows: · Supervises the day to day activities of the call center. · Will closely monitor the...
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