Customer Service Manager Jobs in Canton, Massachusetts
802 Canton, MA Customer Service Manager jobs found on Monster.Jobs 1 to 20 of 802
PAPA GINO’S/D’ANGELO JOB DESCRIPTION JOB TITLE: GUEST EXPERIENCE MANAGER DEPARTMENT: Marketing/Operations EFFECTIVE DATE: 3/24/14 JOB SUMMARY: Manages all of the Company’s guest feedback programs and provides a comprehensive view of the overall guest experience at Papa Gino’s and D’Angelo through concise analysis and reporting of guest service issues to the senior management team. The successful c...
NorthStar Insurance is currently seeking both a Personal Lines Account Manager and Commercial Lines Account Manager to join our team. We are looking for results-oriented, hardworking and ambitious candidates who have the ability to work in a team-oriented environment. NorthStar offers competitive salaries and an excellent benefits package including medical, dental, life and disability, and 401K. C...
Employment Type: Full Time Benefits: Comprehensive Benefits Package Department: Case Management Hours: 37.5 hours per week Position Description: The Case Manager Customer Service Representative is responsible for all incoming consumer, and constituent calls for Case Managers who are not available at the time of their call or for uncovered caseloads. This position will respond in quick and efficien...
The Customer Service Manager is responsible for managing the front line register and service desk areas of the Club in order to achieve a high level of member satisfaction and operational control, compliance with all Company front-end and membership standards and enforcement of policies and procedures. Additional responsibilities include but not limited to: Training and scheduling all front-end Te...
CVS Caremark is seeking a Manager of Customer Service Operations for our CVS.com call center with the demonstrated experience and capabilities to manage a large scale call center operation. This is a leadership position within a fast-paced, collegial environment, providing the right individual with an opportunity to directly and positively impact CVS Caremark’s customer facing performance across a...
CAMBRIDGE TAYLOR RENTAL is a Party and Tool Rental Store FUNCTION: Administrative, sales, customer service, business development, mechanically inclined DUTIES: Maintain store organization, appearance, and cleanliness Ensure store is opened and closed appropriately by following procedures Verify accuracy of daily business reports and bank deposits Organize and prioritize deliveries and follow up wi...
ENTRY LEVEL CUSTOMER SERVICE / RETAIL / EVENT COORDINATION POSITIONS - HIRING NOW! NEW YEAR / NEW CAREER Ready to start right away? WHY CHOOSE US? We are one of the fastest growing firms in the Boston, Massachusetts area and there is no stop in sight! We take our employees and turn them into exceptional representatives with a prestigious track record of success for all of our top clientele and For...
Compuware APM is seeking a Manager of Customer Support with a passion for customer service. The Manager for APM Customer Support supervises the activities of Technical Support Analysts with the responsibility for results in customer satisfaction. S/he manages work load, schedule, case management workflow, and assumes a leadership role in customer advocacy and escalation situations. S/he must devel...
CVS Caremark is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative digital solutions that will make health care more accessible, more integrated and more reliable for more people, online and in our stores. We are looking for passionate, driven people who want to join a high energy and growing team...
Automotive Service Manager Leading volume sales import dealership seeks Service Department Manager. The ideal candidate will be expected to manage and mentor a staff while creating an exceptional customer service experience. We need an enthusiastic, take charge manager who can take this service department to the next level, fulfill department goals and objectives, and control expenses. Equal oppor...
JOIN A GROWING TEAM! Manager, Field Service & Technical Support SICK is a leading manufacturer of factory and process automation technology worldwide. With more than 450 patents for photoelectric sensors, safety solutions, machine vision, and bar code scanners, SICK continues to lead the industry in new product innovations. The diversity of its product line allows SICK to offer solutions at every...
Customer Account Manager / Dispatcher Job Description: The Customer Account Manager / Dispatcher is responsible for representing the company acting as a liaison between the customer, field technicians, and vendors ensuring that excellent customer service is being met and that our services are in compliance with customers guidelines. Essential Duties and Responsibilities: * Dispatch all work orders...
The Service Manager is responsible for supporting the store locations goal of meeting or exceeding the sales AOP (Annual Operating Plan) targets. The Service Manager supports these goals by managing the service department with a leadership style that focuses on protecting assets, ensuring optimal performance of the associates working on the vehicles, and scheduling technicians based on the busines...
Customer Receivable and Provider Payments Manager Not – for – profit Health Plan The Confidential Search Company is an executive recruiting firm with over twenty-five years of experience placing healthcare financial and administrative executives, managers and specialists. We are conducting an exclusive, executive search for our client, aMassachusetts not for profit health plan based in Boston, MA...
Get referred to this job Schedule: Full-time Organization: Accenture Financial Services Location: New York, Florham Park/NJ, Boston, Philadelphia, Chicago, Hartford Travel: 80% (Monday - Thursday) Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value...
The Service Manager is responsible for managing the service desk team’s daily activities as well as functioning as the Client’s single-point-of-contact for problem identification and resolution. One of the chief responsibilities is to continuously increase overall team utilization rates while at the same time maintaining excellent customer satisfaction levels. The proven ability to identify both p...
Quick Service Assistant Restaurant Manager The Jan Companies, DBA Burger King, has Assistant Management opportunities throughout our Eastern Massachusetts stores, particularly in our Saugus, Randolph, South Attleboro, Norwood, Plainville, Sturbridge, Webster, Whitinsville, and Franklinlocations. If you are looking for a career and not just a job, the Jan Companies has an employment opportunity for...
Description: Job Description: This role is the primary contact between the Business Unit and IT Infrastructure Support Organization. The Service Delivery Manager will work closely with the TIC Infrastructure Teams and Business Units on various requirements and drive the business objectives established. The Service Delivery Manager works with the business units to understand issues and requirements...
Bell Techlogix is a provider of integrated technology and service solutions for organizations throughout the United States. Bell Techlogix is a partner and trusted advisor to clients for designing, implementing, and managing technology solutions that directly result in decreased costs, increased customer retention, improved service levels and operational efficiencies for small, mid-sized and Fortu...
EMC ranks among the ten most valuable technology companies. It’s why our customers represent the vast majority of Fortune 500 companies, as well as many smaller enterprises and partners. And in order to build on our record of success, we need to continue to rely on our team of dedicated, innovative and talented professionals to get the job done. The Voice of Customer team represents the outside-in...
Uber's Better. Make Up To $20/hr. Work Whenever & Get Paid Weekly!
Up to $47/hr Part-Time Job Openings. Free Schedule, No Scam. Start Now
Search Customer Service Manager Jobs Online Today!
Easiest Way to Track & Manage Jobs. Compare Top Service Software Today
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Answers for Customer Service Manager Jobs
Questions & Answers Powered by Yahoo! Answers
Customer Service Job Wanted?
Hello, Are there any Employers reading this? Do you need a First Class Customer Service Chap? Been just over two years trying now; but my age seems to be the Issue: I am 57 and still have lots to offe...
I got the job in Norbreck hotel uk as a customer service manager, i want to know is this a scam or r...
I apply as hotel supervisor in norbreck hotel uk online , after that they take my pre-interview through asking me some questions about this post , my experience through mail. i passed through them and...
Tips for customer service for my job in retail?
I recently got a job at Jack Wills and my manager says I need to work on my customer service and on being more confident. any tips?
Where can i find an online job description for a csm (customer service manager) at walmart stores?
I cant find anything at walmart.com or walmart careers.com. I would really appriciate some help from someone who can help!!
Customer Service Career Tools
Customer Service Manager
$27,040.00 - $82,400.00
Typical Salary for Customer Service Manager in Canton
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Manager
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
Popular Customer Service Manager Articles
Sample Resume for a Customer Service Manager
Does your resume serve you as well as you serve your customers? Let this sample resume for a customer service manager guide you.
Administrative & Support Career Advice
Browse our library of admin career advice for tips on finding a job, writing your resume, getting ahead, dealing with workplace issues and more.
Sample Resume for a Retail Manager
Does your resume do a good job selling your skills for retail manager jobs to potential employers? Compare it to this sample resume to find out.
Sample Resumes by Industry
Need help tailoring your resume to your field? Then check out these free resume examples for various careers and career levels in 21 industries.
Best-Paying Jobs by Major
What could you earn with a particular four-year degree? Find out by checking out this list of the top-paying jobs for 20 of the most common majors.