Customer Service Manager Jobs in Canton, Massachusetts
768 Canton, MA Customer Service Manager jobs found on Monster.Jobs 1 to 20 of 768
PAPA GINO’S/D’ANGELO JOB DESCRIPTION JOB TITLE: GUEST EXPERIENCE MANAGER DEPARTMENT: Marketing/Operations EFFECTIVE DATE: 3/24/14 JOB SUMMARY: Manages all of the Company’s guest feedback programs and provides a comprehensive view of the overall guest experience at Papa Gino’s and D’Angelo through concise analysis and reporting of guest service issues to the senior management team. The successful c...
NorthStar Insurance is currently seeking both a Personal Lines Account Manager and Commercial Lines Account Manager to join our team. We are looking for results-oriented, hardworking and ambitious candidates who have the ability to work in a team-oriented environment. NorthStar offers competitive salaries and an excellent benefits package including medical, dental, life and disability, and 401K. C...
Employment Type: Full Time Benefits: Comprehensive Benefits Package Department: Case Management Hours: 37.5 hours per week Position Description: The Case Manager Customer Service Representative is responsible for all incoming consumer, and constituent calls for Case Managers who are not available at the time of their call or for uncovered caseloads. This position will respond in quick and efficien...
CVS Caremark is seeking a Manager of Customer Service Operations for our CVS.com call center with the demonstrated experience and capabilities to manage a large scale call center operation. This is a leadership position within a fast-paced, collegial environment, providing the right individual with an opportunity to directly and positively impact CVS Caremark’s customer facing performance across a...
Customer Receivable and Provider Payments Manager Not – for – profit Health Plan The Confidential Search Company is an executive recruiting firm with over twenty-five years of experience placing healthcare financial and administrative executives, managers and specialists. We are conducting an exclusive, executive search for our client, aMassachusetts not for profit health plan based in Boston, MA...
Compuware APM is seeking a Manager of Customer Support with a passion for customer service. The Manager for APM Customer Support supervises the activities of Technical Support Analysts with the responsibility for results in customer satisfaction. S/he manages work load, schedule, case management workflow, and assumes a leadership role in customer advocacy and escalation situations. S/he must devel...
CVS Caremark is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative digital solutions that will make health care more accessible, more integrated and more reliable for more people, online and in our stores. We are looking for passionate, driven people who want to join a high energy and growing team...
Automotive Service Manager Leading volume sales import dealership seeks Service Department Manager. The ideal candidate will be expected to manage and mentor a staff while creating an exceptional customer service experience. We need an enthusiastic, take charge manager who can take this service department to the next level, fulfill department goals and objectives, and control expenses. Equal oppor...
JOIN A GROWING TEAM! Manager, Field Service & Technical Support SICK is a leading manufacturer of factory and process automation technology worldwide. With more than 450 patents for photoelectric sensors, safety solutions, machine vision, and bar code scanners, SICK continues to lead the industry in new product innovations. The diversity of its product line allows SICK to offer solutions at every...
Customer Account Manager / Dispatcher Job Description: The Customer Account Manager / Dispatcher is responsible for representing the company acting as a liaison between the customer, field technicians, and vendors ensuring that excellent customer service is being met and that our services are in compliance with customers guidelines. Essential Duties and Responsibilities: * Dispatch all work orders...
Company Overview: The ADT Corporation (NYSE: ADT) is a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of customer n...
Service Manager Are you looking for a career with a company that is GROWING and REWARDS highly motivated individuals? At HydroTech you will find an environment with strong growth potential as long as you have the right attitude and a strong work ethic. Primary purpose of Job: Manage the day to day operations of the service department to provide the highest level of service to customers. Job Duties...
The Service Manager is responsible for supporting the store locations goal of meeting or exceeding the sales AOP (Annual Operating Plan) targets. The Service Manager supports these goals by managing the service department with a leadership style that focuses on protecting assets, ensuring optimal performance of the associates working on the vehicles, and scheduling technicians based on the busines...
Get referred to this job Schedule: Full-time Organization: Accenture Financial Services Location: New York, Florham Park/NJ, Boston, Philadelphia, Chicago, Hartford Travel: 80% (Monday - Thursday) Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value...
The Service Manager is responsible for managing the service desk team’s daily activities as well as functioning as the Client’s single-point-of-contact for problem identification and resolution. One of the chief responsibilities is to continuously increase overall team utilization rates while at the same time maintaining excellent customer satisfaction levels. The proven ability to identify both p...
Quick Service Assistant Restaurant Manager The Jan Companies, DBA Burger King, has Assistant Management opportunities throughout our Eastern Massachusetts stores, particularly in our Saugus, Randolph, South Attleboro, Norwood, Plainville, Sturbridge, Webster, Whitinsville, and Franklinlocations. If you are looking for a career and not just a job, the Jan Companies has an employment opportunity for...
Description: Job Description: This role is the primary contact between the Business Unit and IT Infrastructure Support Organization. The Service Delivery Manager will work closely with the TIC Infrastructure Teams and Business Units on various requirements and drive the business objectives established. The Service Delivery Manager works with the business units to understand issues and requirements...
SAGE Dining Services, Inc. ® is seeking a district operational manager who has experience in all areas of food service management for the Boston area specifically and may include surrounding states. We are SAGE Dining Services, Inc.® , the nation's leading provider of sustainable dining services and upscale catering for independent schools and private colleges, as well as a select number of conven...
Our client is currently seeking a SERVICE DELIVERY MANAGER (INCIDENT MANAGEMENT) on a 9 month contract to ensure the effective management and delivery of critical incident management services. Responsibilities: Efficiently deliver infrastructure and application support for restoration and recovery of services. Interact with Senior Services Delivery Managers, Customer Service Managers, Business Rel...
Enviro Service, a 30 year old, diverse mechanical services firm, is seeking a self-motivated, results-oriented service manager to manage and direct our 25 technician multi state service staff. The position requires a results orientated individual with a focus on delivering exceptional customer service. Responsibilities would include the leading of a group of field service technicians, customer rel...
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Is working as a customer service representative a good job?
I have an interview with consumers credit union and was just wondering if it was a good job or not? Is there sales pressure? Will I be dealing with angry customers?
Jobs involving customer service with a degree?
I'm a waitress and I've noticed I really enjoy customer service, however I do not like working with food. I've been told by many customers I'm good at it and I work really hard at my job and do take p...
My question is this. what do you think has happened to customer service? Is it really as bad as everyone complains and why? Or is it really good and people just want to complain? I am referring to how...
What are jobs entailed Customer Service within hospitality industry?
I need at least 15 careers with brief description.
Customer Service Career Tools
Customer Service Manager
$27,040.00 - $82,400.00
Typical Salary for Customer Service Manager in Canton
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Manager
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
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