Customer Service Manager Jobs in Massachusetts

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117 Massachusetts Customer Service Manager jobs found on Monster.

Jobs 1 to 20 of 117
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Customer Service Manager Boston, MA; Somerville, MA Full-Time $100,000 - $130,000 Apply Apply Customer Service Manager Boston, MA; Somerville, MA Full-Time $100,000 - $130,000 Apply Job Details If you are a Customer Service Manager who is looking for a fantastic opportunity, look no more, keep r...
Company Confidential East Somerville, MA, 02143
Basic Function: Responsible for the development, implementation, enhancement and support of call center systems, technologies and strategies. Oversees the daily operations of all Call Center Department functions. Responsibilities (including, but not limited to): 1. Performs direct supervisory duties of department staff and coordinates staff for coverage in all related areas; including switchboa...
Sales & Customer Service Manager Are you an energetic and enthusiatic person with initiative ? Have we got a job for you ! To strengthen the Sales & Marketing team in our Burlington (MA) office we have an immediate opening for a Sales & Customer Service Manager. The selected candidate will play a key role in increasing revenue of our US business. Position of Role: · Part of the Sales & Market...
Growing Custom Inground gunite swimming pool builder is looking for an organized, motivated, enthusiastic, detail oriented Customer Service Manager. Person should be knowledgeable in the swimming pool industry. Must have great phone and computer skills. Responsibilites to include but not limited to: Scheduling, dispatching service crews (geographical knowledge of MA helpful), customer service, pur...
Bank of the West Albuquerque, MA
Qualifications Required Education or Equivalent Experience High School Diploma or GED Required Experience Years of functional/professional experience: Two to four years of branch operations experience including cash handling experience Field of Experience High level of knowledge and competency in use of PC-based computer systems Administrative/Technical Skills Customer service Excellent w...
Bank of the West Lidgerwood, MA
Qualifications Required Education or Equivalent Experience Associate’s Degree Required Required Experience Years of functional/professional experience: Three to five years of branch operations experience Field of Experience Working knowledge of bank products and services Primary Location: United States-North Dakota-Lidgerwood...
Bank of the West Fargo, MA
Qualifications Required Education or Equivalent Experience High School Diploma or GED Required Experience Years of functional/professional experience: Two to four years of branch operations experience including cash handling experience Field of Experience High level of knowledge and competency in use of PC-based computer systems Administrative/Technical Skills Customer service Excellent w...
Bank of the West Albuquerque, MA
Qualifications Required Education or Equivalent Experience Associate’s Degree Required Required Experience Years of functional/professional experience: Three to five years of branch operations experience Field of Experience Working knowledge of bank products and services Primary Location: United States-New Mexico-Albuquerque...
Bank of the West Albuquerque, MA
Qualifications Required Education or Equivalent Experience High School Diploma or GED Required Experience Years of functional/professional experience: Two to four years of branch operations experience including cash handling experience Field of Experience High level of knowledge and competency in use of PC-based computer systems Administrative/Technical Skills Customer service Excellent w...
Bank of the West Cedar Crest, MA
Qualifications Required Education or Equivalent Experience High School Diploma or GED Required Experience Years of functional/professional experience: Two to four years of branch operations experience including cash handling experience Field of Experience High level of knowledge and competency in use of PC-based computer systems Administrative/Technical Skills Customer service Excellent w...
The Assistant Customer Service Manager is responsible to assist the Customer Service Manager (CSM) by providing direct supervision of the checkout and service desk operations including providing customer service and assuring that associates are following company policies and procedures (including adherence to applicable local, state, and federal laws). He/she is responsible for following the custo...
People's United Bank Worcester, MA, 01601
This position is responsible for overall management of the customer experience and profitability, including direct supervision and development of the customer service staff and all operational aspects of the branch. Accountable for all aspects of daily, monthly and quarterly referral and operational goals. Manages overall expense budget and monitors adherence to all bank policies and procedures to...
US Airways Group Inc. Boston, MA
POSITION TITLE: Customer Service Manager There are five major job responsibilities for Customer Service Managers: Provide Quality Service and Achieve Superior Customer Satisfaction - Resolve customer service and operational problems during tour of duty - Work in operation during peak or irregular periods - Spend majority of time in the operation, interacting with customers and employees - Pr...
People's United Bank WORCESTER, MA, 01605
2292BR Customer Service Manager/Branch Manager This position is responsible for overall management of the customer experience and profitability, including direct supervision and development of the customer service staff and all operational aspects of the branch. Accountable for all aspects of daily, monthly and quarterly referral and operational goals. Manages overall expense budget and monitors...
Overview: Be awesome. Join a winner. Outgoing. Expressive. Confident. Fun. Bold. Willing. Intuitive. Sound like you? If so, you may be just the right person to join the Ava team. With stylish apartment homes, killer amenities and an unbeatable location, Ava offers the latest in apartment living. AvalonBay, an S&P 500 company, is in the business of developing, redeveloping, acquiring, and managi...
Success Recruit Ltd Lynn, MA
An exciting opportunity for a Senior Customer Service Manager is required to support an international client based in Central Essex. This position will suit candidates that have a wealth of experience within Customer Service and delivery. The successful candidate will be expected to lead by example providing a high level of commercial awareness to the current team and business to further support ...
Customer Service Manager - Scientific Equipment Greater Boston, Massachusetts (MA) Our client (an award-winning scientific vendor) is looking for a passionate and driven individual to lead their service department across multiple offices in the Americas. Reporting to the Global Service Manager, your key responsibility will be to oversee, optimize, and expand the service network in North America,...
POSITION TITLE: Customer Service Manager There are five major job responsibilities for Customer Service Managers: Provide Quality Service and Achieve Superior Customer Satisfaction - Resolve customer service and operational problems during tour of duty - Work in operation during peak or irregular periods - Spend majority of time in the operation, interacting with customers and employees - Pr...
American Airlines Boston, MA, 02298
POSITION TITLE: Customer Service Manager There are five major job responsibilities for Customer Service Managers: Provide Quality Service and Achieve Superior Customer Satisfaction - Resolve customer service and operational problems during tour of duty - Work in operation during peak or irregular periods - Spend majority of time in the operation, interacting with customers and employees - Pr...
BJ's Wholesale Club, Inc. Greenfield, MA, 01301
The Customer Service Manager is responsible for managing the front line register and service desk areas of the Club in order to achieve a high level of member satisfaction and operational control, compliance with all Company front-end and membership standards and enforcement of policies and procedures. Additional responsibilities include but not limited to: Training and scheduling all front-end T...

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Customer Service Career Tools

Customer Service Manager

Salaries

$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in Massachusetts
(1793 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
29.9%
Some College Coursework Completed
29.8%
High School
16.6%
Associates
12.2%
Master's
6.4%
Certification
2.2%
Vocational
2.1%
(1287 Respondents)
Source: Monster.com Careerbenchmarking Tool

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