Customer Service Manager Jobs in Massachusetts


1000+ Massachusetts Customer Service Manager jobs found on Monster.

Jobs 1 to 20 of 1178
National Express Transit Corporation is recruiting to fill a Customer Service Manager Position to begin immediately in Hyde Park, MA. The Customer Service Manager is responsible for coordinating customer service activities, including the management of a 17 member team to achieve company and customer objectives successfully, by delivering the highest level of customer service possible. Additional r...
CUSTOMER SERVICE MGR: Wanted for busy freight company. Must be extremely familiar with all aspects of web order tendering. Have a 5 year experience preferably in a food environment/freight distribution. Proficiency with all computer applications/programs a must. Salary and benefits package. Location North of Boston....
Our client is a leading manufacturer of hypo-allergenic supplements sold to the Health Care Professional market. Ingredient quality, full label disclosure, manufacturing excellence and quality control are our most important priorities. They are looking for an experienced professional to join their Inside sales team. Description: This position will be responsible for managing an account base while...
Mass Eye & Ear Infirmary Requisition Number 14-0258 Title MANAGER CUSTOMER SERVICE Department Professional Revenue Cycle Shift Day Hours Per Week 40 City Quincy State MA Description POSITION SUMMARY: The manager will provide leadership to customer service staff. The position expectation is to provide guidance and training relating to customer service. The manager has oversight for maintaining all...
We are hiring for a Customer Service Manager in the Boston area. A Customer Service Manager is responsible for establishing and maintaining Guest Services, creating and fostering a customer first culture in the store, build our bridal business, oversees and is accountable for the training and development of our staff in all aspects that pertain to product knowledge and customer service. Qualificat...
Company: OptiMA Inc. is an online retailer selling visual display products such as dry erase boards, custom printed dry erase products/boards, Opti-Rite® dry erase wall coverings, bulletin boards and aluminum marker trays to the education, government, military and health care industries. All of our manufacturing is done at our Shrewsbury MA location. Please see our home page fo...
FAST PACED, GROWING AGENCY LOOKING FOR CUSTOMER SERVICE MANAGER! We are seeking a highly motivated, flexible individual who is well-organized, and extremely customer-oriented to work in our fast paced Boston Allstate Insurance office. You should hold a property and casualty insurance license, have integrity, the ability and skills to effectively communicate both written and verbally with customers...
Fast paced property and casualty insurance agency looking for experienced personal and commercial lines customer service account managers. Benefits include health, life, dental and 401K. Competitive salary offered commensurate with background and experience. Challenging work environment provides opportunity for outstanding salary growth for applicants with srong performance records. Ideal candidat...
It is the Customer Success Manager’s (CSM) responsibility to drive customer adoption and maximize the value derived from Trusteer solutions. You will be assigned a defined set of customers for which you will build demonstrated relationships and deliver exhibited service. As a trusted advisor and coach, the customer success manager determines how Trusteer’s product can be effectively applied to sup...
Company Information Atos is an international information technology services company with annual revenues of EUR 8.6 billion and 74,000 employees in 42 countries. Serving a global client base, we deliver hi-tech transactional services, consulting and technology services, systems integration and managed services. With deep technology expertise and industry knowledge, we work with clients across the...
Job Description : Essential Function To enhance the expectations of internal/external customer experience by overseeing the Service Delivery Team that manages the performance of service to clients as per agreed contract and to ensure that service levels are achieved. • Provide strategic lead and direction in service management provision so to support business running, growth and transformation act...
Nuvera Fuel Cells ( is a global leader in the development of fuel processing and fuel cell technology, committed to providing clean, safe, efficient, and high-value added hydrogen-based power products. With offices in the USA and Italy, Nuvera is focused on the commercialization of electrochemical power modules for industrial and automotive applications, and modular, cost-effective...
Job Summary: The mission of Staples Global Business Services (GBS) is to drive improvements in business & technology performance and efficiency through global delivery models and process discipline. GBS helps drive a culture of change with rapid decision making and transformation to support Staples Reinvention. Above all, we are focused on the right talent in the right location at the right cost.G...
NetScout Systems, Inc. is the market leader in Unified Service Delivery Management solutions focused on assuring service delivery for the world's most demanding and complex service delivery environments. With more than 29 years of technology innovation, NetScout continues to lead the performance management market and has dramatically changed how enterprises and service providers optimize and prote...
Company Confidential Newton, MA, 02466
Our current open position is for a sales support person that would work closely with motivated highly productive salespeople selling promotional products to business clientele. The person would be responsible for (but not limited to): • enter/process new orders into our database • communicate with our various manufacturers to insure that the orders have been received • review any layout proofs pri...
Company Confidential Braintree, MA
Automotive Service & Parts Manager – Highline Import Dealership One of the region’s largest auto dealer groups is seeking a service and parts manager for one of its highline import dealerships. The ideal candidate will be expected to manage and mentor a staff while creating an inviting customer service experience. We need an enthusiastic, take charge manager who can take this service department to...
Quality Assurance Manager Seeking a background in one of the following: FOOD Processing / Commissary, Large School Lunch Preparation Quality Experience (or) Senior Quality Supervisor from a "Big Food Plant" modest experience in QA Management Are you interested in: Managing a Quality Assurance program for a fast growing, fast paced and dynamic company? Working for a stable organization with global...
As a Customer Account Manager your primary responsibility is maintaining long-term relationships with existing customers across a wide selection of companies and industries. You will pro-actively work with customers to ensure they continue to receive on-going value out of the software and services they’ve purchased from us. Your primary responsibilities are to engage the appropriate contacts to en...
The Service Manager is responsible for supervising shifts at an assigned restaurant. • Confers with Kitchen Manager and crewmembers regarding food preparation. • Oversees cleaning and maintenance of equipment and facilities and ensures all health and safety regulations are adhered to. • Ensures fast and efficient resolution of service complaints and ensures food quality. • The Service Manager is e...
The Service Manager is responsible for supervising shifts at an assigned restaurant. • Confers with Kitchen Manager and crewmembers regarding food preparation. • Oversees cleaning and maintenance of equipment and facilities and ensures all health and safety regulations are adhered to. • Ensures fast and efficient resolution of service complaints and ensures food quality. • The Service Manager is e...
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Customer Service Career Tools

Customer Service Manager


$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in Massachusetts
(1790 Respondents)
Source: Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
High School
(1284 Respondents)
Source: Careerbenchmarking Tool

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