Customer Service Manager Jobs in Massachusetts

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92 Massachusetts Customer Service Manager jobs found on Monster.

Jobs 1 to 20 of 92
Retail Customer Service Manager Men’s Wearhouse is looking for talented retail customer service manager candidates that have a passion for providing world class service to customers and employees. Men's Wearhouse is not only one of the largest specialty retailers in North America, it’s also a great place to work. Our management values put employees first leading us to be named repeatedly to the F...
Retail Customer Service Manager Men’s Wearhouse is looking for talented retail customer service manager candidates that have a passion for providing world class service to customers and employees. Men's Wearhouse is not only one of the largest specialty retailers in North America, it’s also a great place to work. Our management values put employees first leading us to be named repeatedly to the F...
The Assistant Customer Service Manager is responsible to assist the Customer Service Manager (CSM) by providing direct supervision of the checkout and service desk operations including providing customer service and assuring that associates are following company policies and procedures (including adherence to applicable local, state, and federal laws). He/she is responsible for following the custo...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Customer Service Manager Boston, MA; Somerville, MA Full-Time $100,000 - $130,000 Apply Apply Customer Service Manager Boston, MA; Somerville, MA Full-Time $100,000 - $130,000 Apply Job Details If you are a Customer Service Manager who is looking for a fantastic opportunity, look no more, keep r...
Company Confidential East Somerville, MA, 02143
Basic Function: Responsible for the development, implementation, enhancement and support of call center systems, technologies and strategies. Oversees the daily operations of all Call Center Department functions. Responsibilities (including, but not limited to): 1. Performs direct supervisory duties of department staff and coordinates staff for coverage in all related areas; including switchboa...
Sales & Customer Service Manager Are you an energetic and enthusiatic person with initiative ? Have we got a job for you ! To strengthen the Sales & Marketing team in our Burlington (MA) office we have an immediate opening for a Sales & Customer Service Manager. The selected candidate will play a key role in increasing revenue of our US business. Position of Role: · Part of the Sales & Market...
Growing Custom Inground gunite swimming pool builder is looking for an organized, motivated, enthusiastic, detail oriented Customer Service Manager. Person should be knowledgeable in the swimming pool industry. Must have great phone and computer skills. Responsibilites to include but not limited to: Scheduling, dispatching service crews (geographical knowledge of MA helpful), customer service, pur...
US Airways Group Inc. Boston, MA
POSITION TITLE: Customer Service Manager There are five major job responsibilities for Customer Service Managers: Provide Quality Service and Achieve Superior Customer Satisfaction - Resolve customer service and operational problems during tour of duty - Work in operation during peak or irregular periods - Spend majority of time in the operation, interacting with customers and employees - Pr...
Position Title – WRJCSMT102014 Customer Service Manager/Lead - (Technical – Hands On) – Software Firm - Framingham, MA Area – Up to $80K+ Excellent Compensation Package – Base + Bonus + Benefits Candidates Local to Mass. Only Company: Small, Private, Successful, Highly Profitable & Growing, Software Firm, (Part of a larger parent firm), focused on Voice/Telephone Identity Management Solutions...
trueThe Assistant Customer Service Manager is responsible to assist the Customer Service Manager (CSM) by providing direct supervision of the checkout and service desk operations including providing customer service and assuring that associates are following company policies and procedures (including adherence to applicable local, state, and federal laws). He/she is responsible for following the c...
Bank of the West Fargo, MA
Qualifications Required Education or Equivalent Experience High School Diploma or GED Required Experience Years of functional/professional experience: Two to four years of branch operations experience including cash handling experience Field of Experience High level of knowledge and competency in use of PC-based computer systems Administrative/Technical Skills Customer service Excellent w...
Bank of the West Cedar Crest, MA
Qualifications Required Education or Equivalent Experience High School Diploma or GED Required Experience Years of functional/professional experience: Two to four years of branch operations experience including cash handling experience Field of Experience High level of knowledge and competency in use of PC-based computer systems Administrative/Technical Skills Customer service Excellent w...
Overview: Be awesome. Join a winner. Outgoing. Expressive. Confident. Fun. Bold. Willing. Intuitive. Sound like you? If so, you may be just the right person to join the Ava team. With stylish apartment homes, killer amenities and an unbeatable location, Ava offers the latest in apartment living. AvalonBay, an S&P 500 company, is in the business of developing, redeveloping, acquiring, and managi...
POSITION TITLE: Customer Service Manager There are five major job responsibilities for Customer Service Managers: Provide Quality Service and Achieve Superior Customer Satisfaction - Resolve customer service and operational problems during tour of duty - Work in operation during peak or irregular periods - Spend majority of time in the operation, interacting with customers and employees - Pr...
American Airlines Boston, MA, 02298
POSITION TITLE: Customer Service Manager There are five major job responsibilities for Customer Service Managers: Provide Quality Service and Achieve Superior Customer Satisfaction - Resolve customer service and operational problems during tour of duty - Work in operation during peak or irregular periods - Spend majority of time in the operation, interacting with customers and employees - Pr...
BJ's Wholesale Club, Inc. Greenfield, MA, 01301
The Customer Service Manager is responsible for managing the front line register and service desk areas of the Club in order to achieve a high level of member satisfaction and operational control, compliance with all Company front-end and membership standards and enforcement of policies and procedures. Additional responsibilities include but not limited to: Training and scheduling all front-end T...
Bank of the West Albuquerque, MA
Qualifications Required Education or Equivalent Experience High School Diploma or GED Required Experience Years of functional/professional experience: Two to four years of branch operations experience including cash handling experience Field of Experience High level of knowledge and competency in use of PC-based computer systems Administrative/Technical Skills Customer service Excellent w...
Bank of the West Albuquerque, MA
Qualifications Required Education or Equivalent Experience High School Diploma or GED Required Experience Years of functional/professional experience: Two to four years of branch operations experience including cash handling experience Field of Experience High level of knowledge and competency in use of PC-based computer systems Administrative/Technical Skills Customer service Excellent w...
Harvard University Cambridge, MA
Reporting to the Manager of Patron Services, this position has a primary responsibility to manage the access point/portal to production services in the Preservation Department, particularly the Digital Imaging services group. The incumbent coordinates the day-to-day activities of team staff and independently performs a wide range of advanced and complex library duties requiring a substantial knowl...
The Job Window is currently looking for an entry level individual with a customer service background for their full time Retail Customer Service Associate position. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the “personal touch" that the company is known fo...

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Customer Service Career Tools

Customer Service Manager

Salaries

$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in Massachusetts
(1793 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
29.9%
Some College Coursework Completed
29.8%
High School
16.6%
Associates
12.2%
Master's
6.4%
Certification
2.2%
Vocational
2.1%
(1287 Respondents)
Source: Monster.com Careerbenchmarking Tool

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