Customer Service Manager Jobs in New Jersey
960 New Jersey Customer Service Manager jobs found on Monster.Jobs 1 to 20 of 100
The Customer Service Manager is responsible for managing the front line register and service desk areas of the Club in order to achieve a high level of member satisfaction and operational control, compliance with all Company front-end and membership standards and enforcement of policies and procedures. Additional responsibilities include but not limited to: • Training and scheduling all front-end...
Job Description: Manage our call center department with a staff of 5 – 10 customer service representatives. Summary: The manager will be responsible for developing and maintaining the entire customer service department with respect to our goal of providing outstanding customer service to our clientele. Developing the department includes effectively staffing and training the C/S team as well as cre...
Role Summary: Responsible for development and execution of appropriate strategies, organizational design and process management for all LSI Americas and Pharma customer service activities in order to provide customers with superior customer service. Primary Role Responsibilities: Lead the department and develop the staff through proactive coaching, mentoring, professional development and performan...
CUSTOMER SERVICE REP/BOOKKEEPER/OFFICE MANAGER/PRODUCT COORDINATOR Red Bank, NJ Product and Service Company Very Friendly, Small Office Flexible 40 hour week with excellent holiday schedule $35,000 - $40,000/year If you are not looking to climb the corporate ladder but instead, work in a stable, friendly and busy small office, this position could be a great fit for you. Position is a diversified,...
Company Confidential Wayne, NJ, 07470
Northern NJ consumer products company has an immediate opening for a experienced, hands-on Customer Service Manager. This motivated professional will report directly to senior management. Responsibilities: Duties include daily management of staff to ensure optimal work flow and department performance. Lead, guide and direct our busy customer service and order processing team, and provide assistanc...
Company Confidential Little Falls, NJ, 07424
Customer Service Manager Little Falls, NJ publishing company looking for full time Customer Service Manager. Major responsibilities include customer assistance, order processing, order fulfillment, data entry, answering phones. Successful candidate must have high accuracy, attention to detail, good typing skills and be comfortable with computers, Microsoft excel, database programs and have experie...
As the world's leader in Lighting, Philips is driving the switch to energy-efficient solutions. With worldwide electrical lighting using 19%of all electricity, the use of energy-efficient lighting will significantly reduce energy consumption around the world and thereby cut harmful CO2 emissions. Philips provides advanced energy-efficient solutions for all segments: road lighting, office & industr...
Position Description Job Title: Customer Service Manager Job Category: 1.2 Department: Furniture Rental/Staging Job Group: First/Mid-Level Managers Location: Hawthorne Approved by: Click here to enter text. Level/Salary Range: $65,000 per annum Position Type: Full Time Reports to: COO Date Prepared: November 8, 2013 FLSA Status: Exempt Date Revised: Click here to enter a date. Hours/Days: Monday t...
Customer Service Manager 65-70K + Bonus Worldwide manufacturing leader has a need for a candidate with 5+ years supervisory experience. Heavy interaction with Sales Reps, Shipping, and Accounts Receivable . Will communicate with customers and sales force and perform special projects. Requires an Associates Degree or Bachelors Degree and knowledge of SAP. Please contact Tony Caniglia tcaniglia@clar...
Company Confidential Rutherford, NJ, 07070
Consumer Service Manager Job Description · Responsible for the planning, implementation, and direction of all customer service support activities relating to the interface with internal and external customers to meet current and future needs. · Key areas of focus for this position o To develop and maintain a highly trained workforce capable of responding quickly and effectively to customer inquiri...
Position Name: Materials and Customer Service Manager Overnight Travel: As required, typically <10% Education requirements: Business/Other Bachelors degree or 10+ years experience in Customer Service and Customer Service Management. Position Description The Materials and Customer Service Manager is responsible for the supervision of all material management and customer service functions. The selec...
Our client is a world leader in cloud-based software testing automation solutions for SAP and Oracle ERP customers, and one of the fastest growing startups in the high tech industry offering businesses groundbreaking Saas solutions. Oracle Customer Success Manager (Saddle Brook, NJ / New York Metro) Our client is looking for an experienced Oracle Customer Success Manager to be responsible for ensu...
Manager of Customer Support Job Description The Manager of Customer Support’s primary focus is to elevate the customer experience through exemplary leadership of our Tier 1 and Tier 2 Customer Support teams. The CS teams assist customers using our web-based software applications (teachers, principals, school and district administrators) with product inquiries, how-to questions, and troubleshooting...
MARQUIS AGENCY a dynamic and expanding insurance organization is looking to fill the following position in our Woodbridge New Jersey location with room to expand to a large fleet CSR. Essential Duties & Responsibilities: Client contact including building the relationship. Handle client requests via phone and email. Maintain a good working relationship with other personnel internal departments and...
Job Title: Customer Account Manager (Retail Software) Requisition Number: 8131 Location(s): US, REMOTE, Greater NY area EPICOR… Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers. EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, a...
Get referred to this job Schedule: Full-time Job Title: AMC- Accenture Analytics- Customer Analytics Senior Manager Location: Atlanta, Dallas, NYC, Florham Park, NJ, DC, Philadelphia, Boston Travel: 100% Travel (M-Thu) required Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collabor...
Description: Customer Care Manager Customer Care Manager Job Purpose: Delights customers by providing problem-solving resources; managing team. Customer Care Manager Job Duties: Leads team of Customer Service professionals in handling all day to day aspects of both trade and consumer customer service (i.e. order entry and follow-up, dispute resolution, claims resolution, customer inquiries on prod...
We are currently seeking a Customer Service Representative. This is a GREAT opportunity to work in the International Insurance industry for one of the Industry Leaders in the Country. This is a 3 month contract. Customer Service Representative Manager will be interviewing the week of 12/9. Candidates MUST be available during this week for interview. · Responsible for contacting customers by phone...
Job Advert Details Company Information Atos is an international information technology services company with annual revenues of EUR 8.6 billion and 74,000 employees in 42 countries. Serving a global client base, we deliver hi-tech transactional services, consulting and technology services, systems integration and managed services. With deep technology expertise and industry knowledge, we work with...
The Service Manager is responsible for supporting the store locations goal of meeting or exceeding the sales AOP (Annual Operating Plan) targets. The Service Manager supports these goals by managing the service department with a leadership style that focuses on protecting assets, ensuring optimal performance of the associates working on the vehicles, and scheduling technicians based on the busines...
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Answers for Customer Service Manager Jobs
Questions & Answers Powered by Yahoo! Answers
Why do Job Interviews involve a load of bullshit?
You have to sit there and answer questions about improving customer service etc. why? thats a managers job. why do we have to be subjected to ridiculous routines just to get the simplest of jobs?
What to put on my business card if I have multiple job titles?
I am Accounts Receivable/Payable Clerk and I'm also customer service manager. What should I put to make my job title short on my business card so that it's not too long?
How do you deal with awful customer service?
Have you ever experienced terrible customer service? For example, a cashier who does not acknowledge a customer and just acts hostile towards customers? would you report the employee to the manager or...
What are my chances of getting a job as a Customer Service rep / gate agent at one of the major airl...
I am eager to get a position at one of the major airlines as a Customer Service representative and Gate Agent. I don't have any experience with any airlines but I do have 15 years of customer service...
With what actions do I wow a Hiring manager?
I applied for an assistant manager job and I am very serious about this job. The job description calls for food service experience or the equivalent, I have none of which. However, the job did call...
Customer Service Career Tools
Customer Service Manager
$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in New Jersey
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Manager
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
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