Customer Service Manager Jobs in New York City, New York
1000+ New York City, NY Customer Service Manager jobs found on Monster.Jobs 1 to 20 of 1371
Our agency provides the opportunity for people to get their FOOT IN THE DOOR entry level; and get the training they need to jump-start their career in the fields of sales and marketing. Our hands-on approach allows us to train entry level candidates with LITTLE TO NO EXPERIENCE and catapult their confidence and experience to the next level! We are hiring for marketing and sales positions in Manhat...
Company Confidential Jersey City, 07302
Are you a customer service leader who has a true desire to make customers happy? Do you love to inspire and develop people and build a high performance team? If so, then we want to talk with you! THE POSITION Food distributor in north Jersey is seeking a highly motivated and self-directed team leader who will report to the president of the company. This candidate will possess the leadership skills...
Job Description: Experienced manager with strong hands-on background in agile software development practices, e-commerce and user-facing interactive applications, as well as advanced technologies, including Java EE, PHP, relational and NoSQL databases, and Web architecture required to join the New York Times team to lead development of next generation Customer Service applications. New York Times...
Customer Service Manager Position: Customer Service Manager Report to: Vice President of Technical Support About Worldnow A leader in Internet technology, content and revenue solutions, WorldNow, a New York-based technology and sales company, is the only company to provide a comprehensive technology platform and strategic advertising services that enable media companies to expand to the digital re...
Rainbow Apparel USA is currently seeking a Customer Service Manager to join their Corporate Team located in Brooklyn, New York. The Customer Service Manager is responsible for the planning, initial roll-out, operation and management of Rainbow’s new direct to consumer and retail customer service department. The Customer Care Manager will be a member of the corporate e-commerce steering team and ma...
JOB TITLE: Manager, Customer Service Management At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Customer Service Management What Customer Service Management contributes to Cardinal H...
Company Confidential Union, NJ, 07083
We are currently seeking a Customer Service Manager to join our rapidly growing organization. The Customer Service Manager is responsible for the planning, operation and management of our customer service department. This role includes being a member of the corporate steering team and managing a successful group of customer care representatives and supervisors. This role requires demonstrated lead...
Description: The Office of Servicemembers Group Life Insurance (OSGLI) is focused on building the Ultimate Customer Experience. The Administrative Services Associate Manager directs the activities and team members of the Administrative Services area to ensure timely and accurate processing of work. The role directs the methods and processes used by the team. The successful candidate will have the...
MetLife, a leading provider of insurance and other financial services to individual and institutional customers, is seeking a GVWB Customer Centricity Program Manager in New York, NY, Northern, NJ, Long Island, NY! Beyond meaningful and challenging work, MetLife provides a variety of flexible work arrangements, as well as a tuition reimbursement program, competitive benefits, and retirement and pe...
Barneys New York, the world’s leading luxury retailer, is committed to providing the best of everything: merchandise, customer service and innovative people with creative ideas. We are currently seeking full-time Manager of Customer Experience at our Madison Avenue flagship store in New York, NY. Working under the direction of the Madison Avenue flagship store General Manager, to maintain a custom...
Title Customer Care Manager Overview David Yurman is currently seeking a Customer Care Manager to execute our vision of setting a gold standard in luxury customer service. This role will report to the Director of Customer Care. S/he will have overall responsibility for managing a customer carecenter that reinforces our brand and ensures superior customer experience. The individual will help to man...
Benchmark Education is a growing educational publishing company that produces award-winning supplemental texts and teaching materials - print and technology-based - to help children of all ages and abilities achieve literacy for life. We are looking for a Manager of Customer Support for Technology Products to lead our tech products support team. You will act as liaison to our internal development...
Position summary The CMD Technology Service Manager will ensure the effective service management of multiple tier 1 client accounts and will demonstrate a continuous service improvement of Tag CMD system and realization of its benefits. This role will be co-located across the TAG HQ & client on-site premises, ensuring it is the clients single point of contact for all service escalations. The CMD T...
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
Company Confidential Jersey City, NJ, 07302
Are you a Food Service Director/Manager or Executive Chef seeking a career change with a desire to stay in the food industry, but work more normal hours instead of the typical 10-12 hour day??? We are a food distributor in the metro NY/NJ area searching for food sales specialists with your background who possess extensive food knowledge to sell a broad line of foods to healthcare and educational f...
Explore a career with Adecco, the nation’s leading provider for temporary, temp-to-hire and contingency search/permanent placement services. What’s in it for you? We take very good care of our most important asset – our employees – by offering: The chance to work and play hard. A great base salary with an excellent bonus structure. Comprehensive benefits, including health, life, dental and vision...
We are seeking a Service Desk Delivery Manager for a permanent position. This position will work onsite supporting our financial client in Jersey City, NJ. Responsiblities: · Managing 24 X 7 Service Desk Operations for a Global Investment Bank · Manages the Help Desk staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities · Provides staff suppo...
Service Desk Regional Manager - Work with an Industry Leader! Job Label:ARES - SDMGR ARES Management, a leading global alternative asset manager, is aggressively seeking a high-octane Service Desk Regional Manager with Disaster Recovery background to both managing the regional process and procedures associated with Service Management of desktop services and to be assist with the Disaster Recovery...
Noise Consulting Group is experiencing significant growth and looking to expand our Service Delivery management team based throughout the US. THIS IS NOT A PROJECT MANAGER ROLE We are looking to you to have experience with the following: The business impact of any service failure and incidents in order to prioritize areas of focus for service improvements Knowledge of complex systems supporting cr...
About TD Bank, America's Most Convenient Bank® TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD...
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Customer Service Manager
$29,120.00 - $87,200.00
Typical Salary for Customer Service Manager in New York City
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Manager
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
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