Customer Service Manager Jobs in New York

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1000+ New York Customer Service Manager jobs found on Monster.

Jobs 1 to 20 of 2227
Responsibilities: The Associate Manager reports directly to the Store Manager and will rotate between three positions (Customer Experience Manager, Operations Manager, and Sales and Service Manager). The Associate Manager will partner with the Store Manager in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. He/she will directly manage...
MetLife, a leading provider of insurance and other financial services to individual and institutional customers, is seeking a Customer Service Lead and Project Manager in New York, NY! Beyond meaningful and challenging work, MetLife provides a variety of flexible work arrangements, as well as a tuition reimbursement program, competitive benefits, and retirement and pension plans. MetLife’s respons...
CUSTOMER SERVICE MANAGER NYSARC, Inc. has an excellent management opportunity in the Albany area within its Trust Services Division. The Customer Service Manager will ensure the best service is provided to our beneficiaries, their representatives or family members, and any other external parties that call into NYSARC Trust Service. The primary responsibility of this position is to supervise and ma...
Customer Service Manager Job Purpose: Maintains customer satisfaction by providing problem-solving resources; managing staff. Customer Service Manager Job Duties: · Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appra...
We are rug and home furnishing company that is seeking a qualified Customer Service Manager with at least three years experience. The individual must have excellent communication skills, good problem solving skills,be highly organized and a team player. The candidate must be able to deal professionally with customers, buyers, retail sales staff and various departments to resolve issues. DUTIES Wor...
Manufacturer/wholesale distributor of precision measuring tools, machine tool accessories and machine safety guards requires inside customer service manager to oversee and participate in all phases of customer service/relations and order fulfillment. Must possess superior verbal and written communication skills. Experience with Great Plains or other order entry/inventory software highly desirable....
The Customer Service Manager is responsible for managing the front line register and service desk areas of the Club in order to achieve a high level of member satisfaction and operational control, compliance with all Company front-end and membership standards and enforcement of policies and procedures. Additional responsibilities include but not limited to: Training and scheduling all front-end Te...
The Customer Service Manager is responsible for managing the front line register and service desk areas of the Club in order to achieve a high level of member satisfaction and operational control, compliance with all Company front-end and membership standards and enforcement of policies and procedures. Additional responsibilities include but not limited to: • Training and scheduling all front-end...
JOB DESCRIPTION POSITION TITLE: Customer Service Manager Department: Advisor Support Center Responsibilities Respond promptly to phone, e-mail and AP Support inquiries from concierge-level advisors Obtain and evaluate all relevant information to resolve inquiries and complaints Direct requests and unresolved issues to the designated resource via AP Support, powered by Salesforce Keep records of an...
Manager Family Atrium, Service Excellence (10:15a.m. – 6:45p.m.) Hospital for Special Surgery is currently seeking an experienced customer service manager to oversee the operations of our Family Atrium. As a leader in patient care and satisfaction, this role is vital to the overall success of our patient experience program and process improvement initiatives. The successful candidate will manage o...
Customer Service Manager – White Plains, NY About the Job Company Info Sila Heating & Air Conditioning is a well-established and rapidly expanding residential and commercial heating & air conditioning company with locations in Philadelphia, Baltimore, New York, Washington, D.C., and Boston. Sila has been a well-respected heating & air conditioning company since 1989, and has experienced a tremendo...
CUSTOMER SERVICE CENTER MANAGER FIELD OPERATIONS Suburban's facility in Rochester, NY is seeking a dynamic leader to plan and execute the day-to-day operations of a multi- location Customer Service Center (CSC) and its product distribution, storage, sales and service activities. Responsible for achieving or exceeding Company financial and growth goals in controllable profit, customer base, Return...
Get Under the Umbrella with Travelers Insurance Open House When: Wednesday, April 9th 4PM – 7PM Where: We are located at 333 Glen St., Glens Falls, NY 12801 – 2nd Floor Resumes and professional business attire is recommended Not able to attend? APPLY TODAY through our website at www.travelers.com/careers We are looking for qualified applicants who enjoy working within a team, demonstrate enthusias...
Established, growing, and independently owned downtown Glens Falls, NY Insurance Agency with national reach is hiring for the following position: Commercial Insurance Customer Service Representative/Account Manager – Ideal candidate will have at least 2 years of commercial insurance experience, be proficient with insurance company rating systems, and have strong knowledge of Microsoft Word, Excel...
The Customer Service Manager is responsible for managing the front line register and service desk areas of the Club in order to achieve a high level of member satisfaction and operational control, compliance with all Company front-end and membership standards and enforcement of policies and procedures. Additional responsibilities include but not limited to: Training and scheduling all front-end Te...
How would you like to work for one of the best companies in New York? The Opportunity: We are looking for the right person to join our team in our Purchase, NY headquarters. The Customer Service Manager leads a team of employees in a contact center environment where the primary focus is on member relationship development (identifying and closing on cross sell opportunities), superior member experi...
Full time position, Monday-Friday 9am-6pm, Must be available/flexible to work occasional Saturdays. Starting Salary $30,000. Benefits include: 1 Week Vacation and 5 sick days. Customer Service/Office Manager will be responsible for: -Taking 1st call -Handling issues -Handling returns -Making shipping Labels -Checking shipment before shipping -Should be able to handle stress (gets stressful for the...
Do you have experience managing teams in busy envioronments? Do you have a great personality & good communication skills? Do you have exceptional customer service skills? Do you want to work in a fun atmosphere with an awesome team? Then we want you! Tech Service today provides IT, Telecom & Cabling services all across the US and Canada. We are growing like wildfire and we need amazing customer se...
Seamless Media Dynamics is hiring into a sales management trainee position. We start all employees at Entry level and they advance into management based upon work ethic and performance, not on seniority!! We welcome applicants from the retail and restaurant industries due to their ability to work in a fast-paced and competitive environment! Seamless Media Dynamics is a Syracuse NY -based firm that...
Get referred to this job Schedule: Full-time Organization: Accenture Financial Services Location: New York, Florham Park/NJ, Boston, Philadelphia, Chicago, Hartford Travel: 80% (Monday - Thursday) Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value...
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Answers for Customer Service Manager Jobs

Questions & Answers Powered by Yahoo! Answers
Where can i find an online job description for a csm (customer service manager) at walmart stores?
I cant find anything at walmart.com or walmart careers.com. I would really appriciate some help from someone who can help!!
How to find customer service jobs?
I realise this sounds like a stupid question, but - I want to find a basic customer service job for the summer, preferably somewhere like Tesco, Argos, Asda, Boots etc. But none of these big chains se...

Customer Service Career Tools

Customer Service Manager

Salaries

$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in New York
(1788 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
29.9%
Bachelor's
29.9%
High School
16.5%
Associates
12.2%
Master's
6.4%
Certification
2.2%
Vocational
2.1%
(1282 Respondents)
Source: Monster.com Careerbenchmarking Tool

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