Customer Service Manager Jobs in New York
1000+ New York Customer Service Manager jobs found on Monster.Jobs 1 to 20 of 100
This Manager is tasked with: Coaching team to meet / exceed monthly revenue goals Growing existing customer revenue along with implementing plans to secure incremental new customer revenue Coaching team to meet / exceed monthly customer response rate goals Managing team interaction and effective use of Salesforce Assessing and monitoring team members’ interactions with customers via phone and emai...
Our company, the industry’s leading provider of outsourcing program management for both Aviation Ground Support Equipment (GSE) and Auto Parts, has established the most geographically widespread distribution network in the GSE parts marketplace. Our warehousing facilities are strategically located at or near airport locations throughout the United States, Canada, Latin America, South Africa, Europ...
We are currently seeking candidates experienced in exceptional customer service for a Customer Service Manager role with a large online and direct retailer. This position will sit in the Brooklyn, NY area and will be a key role within the organization providing direction and supervision to the customer service team while maintaining excellent customer satisfaction and support. Job Duties Include E...
Customer Service Manager We are currently seeking a Customer Service Manager in the Syracuse, NY area. This position will be responsible for managing and developing the customer service function, providing internal and external customers with the fastest, most efficient and cost effective solutions to improve and grow their business. Responsibilities: Manages a staff of Customer Services Represent...
Key Responsibilities (but not limited to): Team Management Support individual team member in their daily duties Development & Training Performance management Holiday Schedules Visibly lead, develop and motivate team members, in line with the Customer Services strategy Provide support to the team when faced with challenging customers and respond to requests/complaints To take responsi...
Company Confidential Flushing, NY, 11358
Description Looking for Seasoned Manager to run a Customer Service team in North Queens area at mail order/dial in customer service center. Fulfillment on location as well. Responsibility for key service fulfillment metrics. Expectation of not only task fulfillment, but consultation as well, with an end goal of process re-engineering and documentation of said responsibilities. Management of team m...
Established service company located in the northtowns is seeking a dynamic and professional Customer Service Manager to join their team. This individual needs to be experienced with conflict resolution, process improvement, and have at minimum 3 years of direct management exposure. This individual will be managing a team of 5 people for both their commercial and residential customers. Great opport...
About the Job This is a CRITICAL position with in our high growth client's sales/operations/customer services business process. This person will be hub between the customer and the company's products. Customer Service Manager Job Summary: Responsible for managing and developing the customer service function, providing internal and external customers with the fastest, most efficient and cost effect...
The Customer Service Project Manager Responsible for managing large-scale IT and business system projects as assigned. Responsible for overseeing the entire project: scope, cost, schedule, risk, resources, communications, and operational integration. Coordinates IT and non-IT resources to consistently deliver high quality products and services on-time, within budget, and with minimum defects/varia...
A newly created opportunity in an exciting, growing firm in Western Nassau County, Long Island! This position is created due to company expansion and the current manager being promoted! We seek a Manager of Customer Service/Customer Care- a very professional candidate who takes pride in service and results - an individual who has strong Customer Service skills and some Staff Management experience....
Nationwide Credit, Inc® ("NCI") is one of the largest asset recovery agencies in the country and consistently one of the highest rated performers across products on its client scorecards. NCI, a wholly owned subsidiary of Altisource® provides services that focus on high value, knowledge-based functions principally related to real estate and mortgage portfolio management, asset recovery and custome...
DNA Human Capital, Multinational company of specialized headhunting is searching for a Customer Service for Loacker. DNA of our client: Loacker is a food industry company that produces candies with B2B operations all over the world. DNA of the position: Reporting to the CEO, his main responsibilities will be: - Build good customer relations; - Follow up complaints and queries (from customers and s...
Customer Account Manager Are you an energetic self-starter looking to sink your teeth into a new opportunity? Want a position with real responsibility and a chance to be a vital part of the core team? Want an opportunity where your effort is rewarded with growth opportunities? Then we want to talk to you! helpIT systems is a rapidly growing software company with a quickly expanding installed base...
We are currently seeking a professional Customer Care Manager to join our growing call center! The Customer Care Manager is responsible for day-to-day customer service operations by managing and developing a team of motivated call center professionals that provide timely responses to customer questions and needs. Responsibilities include, but are not limited to the following major functions: Estab...
Our vision is to provide 100% customer satisfaction while delivering the healthiest sleep solutions to every bedroom in America. As an Assistant Manager you will have all of the support, training and tools you need to execute our vision and exceed our customer’s expectations! Located in our Corporate Headquarters, our Customer Care department is a high-volume contact center serving our customers,...
The AnastasiaDate premium international dating service facilitates exciting and romantic companionship with beautiful, interesting and caring women from all over the world. Founded in 1993 by a Russian-American couple, AnastasiaDate was among the first-of-a-kind in the online dating industry. Now providing services for more than 1 million international users with more than 80 million online visito...
Description Overview: The Customer Experience Manager (CEM) reports to the Manager of Customer Loyalty (MCL) and is a partner to the Selling Manager (SM) in directing all daily activities on the selling floor including: Driving Sales and Leading our Service, Selling and Clienteling initiatives. The CEM will immerse his/herself into the customer experience. They will interact in the moment with the...
Mechanical Service Manager HVAC/Plumbing Eckert Mechanical, LLC, a growing, family owned and operated mechanical company has an immediate opportunity available for a Service Manager. Position responsibilities include managing the service department, expanding customer base, generating quotes and supervision of staff. We will train the successful candidate who demonstrates the following: -Ability t...
Job Title: Client Service Manager Salary: BOE Description: Money-Media is looking for a full-time Client Service Manager to handle a variety of customer support and relationship management functions for all our publications. 1-2 years of experience is preferred but will consider hiring a recent college graduate if candidate is the right fit. A large portion of this role will be focused on outbound...
Company Confidential Albany, NY
Top Automotive Service Manager, Top Pay, Top Auto Service and Tire Center We are one of the largest Auto Service & Tires franchise with 114 locations in 5 states and growing. We have an Opening for an Experienced Automotive Service Manager in Albany, NY and surrounding areas. 45-65K PLUS BENEFITS. Work with ASE employees. Our continued growth relies on selecting the best people to lead our organiz...
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Answers for Customer Service Manager Jobs
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How do I find a recruiter in Boston?
My husband is in a job search with very little success. He does not have a college degree but he has been working as a customer service manager, then director, for the last 6 years. We were told a r...
Can a regular associate at Walmart date a Customer Service Manager?
I am an unloader at Walmart and I'm interested in this chick that's a CSM(customer service manager). I was wondering if it would be a conflict of interest to persue any kind of dating relationship wit...
What are my chances of getting a job as a Customer Service rep / gate agent at one of the major airl...
I am eager to get a position at one of the major airlines as a Customer Service representative and Gate Agent. I don't have any experience with any airlines but I do have 15 years of customer service...
Has anybody applied to Staples for the customer service rep position?
I am up to the interview with the customer service managers and don't know what to expect. Any advice would be greatly appreciated. And am I really close to getting hired? Thanks in advance.
How to find customer service jobs?
I realise this sounds like a stupid question, but - I want to find a basic customer service job for the summer, preferably somewhere like Tesco, Argos, Asda, Boots etc. But none of these big chains se...
Customer Service Career Tools
Customer Service Manager
$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in New York
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Manager
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
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