Customer Service Manager Jobs in New York
1000+ New York Customer Service Manager jobs found on Monster.Jobs 1 to 20 of 1916
Expanding children's activewear clothing company is looking for an experienced Customer Service Manager to join their team. This position will manage all aspects of the Customer Service Department. Oversee sales assistants and data entry reps Oversee all phone/email contact with customers/consumers Maintain calendar for department Manage and coordinate all customer service meetings Interact with o...
Company Confidential East Meadow, NY, 11554
We have an exciting opportunity for a Customer Service Manager. The primary responsibilities of this position are to plan, manage, train, develop, coach, monitor, and empower team members to provide clients with a sense of excitement and passion about our services and interest in their success. Responsibilities: · Motivate customer service representatives to meet daily and weekly goals · Monito...
Our agency provides the opportunity for people to get their FOOT IN THE DOOR entry level; and get the training they need to jump-start their career in the fields of sales and marketing. Our hands-on approach allows us to train entry level candidates with LITTLE TO NO EXPERIENCE and catapult their confidence and experience to the next level! We are hiring for marketing and sales positions in Manhat...
Job Title: Customer Service Manager Salary: $33k-$42k Contract or Direct Hire: Direct Hire SelectOne Search is the Right Choice for your career search Established and growing WNY Company is seeking a Customer Service Manager to join their team. This employee will be responsible for recruiting, hiring, training, and managing up to 50 Customer Service Representatives. In addition, the employee will...
Job Description: Experienced manager with strong hands-on background in agile software development practices, e-commerce and user-facing interactive applications, as well as advanced technologies, including Java EE, PHP, relational and NoSQL databases, and Web architecture required to join the New York Times team to lead development of next generation Customer Service applications. New York Times...
Customer Service Manager Position: Customer Service Manager Report to: Vice President of Technical Support About Worldnow A leader in Internet technology, content and revenue solutions, WorldNow, a New York-based technology and sales company, is the only company to provide a comprehensive technology platform and strategic advertising services that enable media companies to expand to the digital re...
Service Delivery / Operations Manager Job Description: Overall Responsibilities/Primary Job Duties: The OM is an engineer/operations manager who will be responsible for the overall satisfaction of client. These services integrate technical offers include LAN; Wi-Fi, VoIP, Akamai, etc. The primary focus will be quality control which consists of the management of LAN and IPT solutions. The primary r...
MetLife, a leading provider of insurance and other financial services to individual and institutional customers, is seeking a GVWB Customer Centricity Program Manager in New York, NY, Northern, NJ, Long Island, NY! Beyond meaningful and challenging work, MetLife provides a variety of flexible work arrangements, as well as a tuition reimbursement program, competitive benefits, and retirement and pe...
Barneys New York, the world’s leading luxury retailer, is committed to providing the best of everything: merchandise, customer service and innovative people with creative ideas. We are currently seeking full-time Manager of Customer Experience at our Madison Avenue flagship store in New York, NY. Working under the direction of the Madison Avenue flagship store General Manager, to maintain a custom...
Nikon Instruments Inc. is the microscopy division of Nikon Inc. a company ranked among America’s ten most respected brands. Our Microscopy, Digital Imaging products and software continually set new standards in Biomedical Research. Join our team, become a part of Nikon and help us realize our vision for the future. today. We are currently looking for a Senior Service Manager to provide leadership...
Position Description: Wolters Kluwer Global Shared Services is designed to provide services to the business units in the areas of technology, sourcing, procurement, legal, finance, and human resources. These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark aga...
Do you want to help people find jobs that they love? Do you want to help people’s career goals become realities? Do you want to show people that work can be fun? Do you want to be inspired by your colleagues and inspire them back? Do you want to be part of something that matters? Asa world leader in the staffing industry, Adecco, Inc. helps people shape their careers, their teams and their compani...
Toshiba Business Solutions ( TBS ), a subsidiary of Toshiba Corporation, a leader in digital technology, is seeking a Regional Service Manager to support the Manhattan/ Melville marketplace. At TBS, we focus on far more than just equipment. Our people bring innovative, real-world solutions for our client’s print management needs; we help cut costs, secure documents and reduce the environmental foo...
Service Mgr Truck Based-WD30008051 Johnson Controls is a global multi-industrial company with core businesses in the automotive, building and energy storage industries. Our 170,000 employees create quality products and services to optimize energy and operational efficiencies of buildings, energy storage and interior systems for automobiles. Through our growth strategies and by increasing market sh...
HSI is seeking a Service Delivery Manager for a contract to hire opportunity for a client of ours in Manhattan. POSITION SUMMARY The Service Delivery Manager is responsible for managing, maintaining, administering and monitoring the technical environment for the local OpCo to include desk side support, corporate network, systems, telecom in order to insure maximum system up-time and minimal disrup...
Service Provider Regional Account Manager – Summary This individual will focus on Service Providers and alliance relationships to aggressively grow the Infoblox’s share of the customer’s IP technology and network business. This will require significant travel, face time with customers, prospects and channel partners, attending partner events and Industry Conferences and the ability to develop and...
Position summary The CMD Technology Service Manager will ensure the effective service management of multiple tier 1 client accounts and will demonstrate a continuous service improvement of Tag CMD system and realization of its benefits. This role will be co-located across the TAG HQ & client on-site premises, ensuring it is the clients single point of contact for all service escalations. The CMD T...
SRI Fire Sprinkler, LLC is an award winning, family owned and operated business with offices in Highland/Poughkeepsie, NY, Albany, NY, Buffalo, NY, Syracuse, NY and Waterbury, CT. We provide a friendly, family-oriented atmosphere and a competitive salary and benefit package – including Health Insurance, 401 (k) and profit sharing. We are currently seeking an Assistant Service Manager for our Highl...
Combustion Service Manager About the Job Service Manager- Combustion Troy Boiler Works, Inc. has a long history of servicing the combustion maintenance, mechanical repair and fabrication needs of commercial and industrial customers throughout NY and the Northeast. We strive to provide the highest quality sales and support to our customers. For over 67 years, we have built a reputation for service,...
Company Confidential Tonawanda, NY, 14150
Management of service department employees including field service technicians and other service support employees. Elevate and motivate service staff to maintain a professional and homogeneous work environment. Review schedule and technician placement for maximum efficiency. Coordinate jobs with sales and operations for effective technician scheduling. Monitor and implement required OSHA safety t...
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Customer Service Career Tools
Customer Service Manager
$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in New York
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Manager
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
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