Customer Service Manager Jobs in Ohio
At Suburban Propane, our employees' commitment to serve our community has made us a leader in the energy business. Now we need your energy to help us continue to deliver the high level of satisfaction and service that our customers expect and deserve! Suburban's Steubenville, OH location is seeking a dynamic leader. Our Customer Service Center (CSC) Managers are enthusiastic, customer-focused, and...
The companies of American Modern Insurance Group are nationally recognized leaders in specialty insurance, and currently serve more than 1.3 million policyholders throughout the country. Based in Cincinnati, Ohio, American Modern Insurance Group is rated A+ (Superior) by the A.M. Best Company, an independent analyst of the insurance industry. The company is licensed in all 50 states, and offers in...
ENTRY LEVEL ONLY PLEASE APPLY Customer Service Manager- Entry Level Only! Scarlet Management Group is hiring a Customer Service Manager in their Sales Department. They have openings in the following sales departments: -B2C sales -B2B sales -Outside sales & inside sales -Retail sales With their recent expansion into Columbus and a brand new client means more opportunity for their team and several o...
Description: This position plans, organizes, and manages the Customer Service Applications section of the Information Technology organization. This includes application development, database administration, standards, and software support. Exercises considerable latitude in determining objectives and approaches to assignments. This position is responsible for the design, development, implementatio...
Allure is a privately held marketing firm in the Cincinnati area. We are planning to expand into 2 additional locations next year. We work with clients from leading industries across the country with a strong focus in the promotional retail event industry! We have an internal training program where we are looking to create our next generation of branch managers from within. On a daily basis we rep...
Vantage Point Consulting is now offering positions at the entry level for customer service and sales! We're seeking candidates with a strong customer service background to take on immediate sales, marketing, and account management responsibilities. Job Benefits - Customer Service Management development program - Direct mentoring from business leadership - Upbeat team building environment - Travel...
East side Cleveland chemical manufacturer needs a hands-on Customer Service professional to direct and coordinate the customer service function. Manage departmental staff. Develop and recommend customer service policies and procedures. Apply experience and judgment to the interpretations and application of customer service activities established by the Vice President of Sales/Marketing, and by oth...
Company Confidential Findlay, OH, 45840
Directs and coordinates activities with the sales/customer service department. Engages in issues including quoting, product costs and pricing. Manages information while gathering and developing responses back to the customer. Analyzing sale statics to determine sales forecast for budget setting and monitoring the preferences of customers. Work closely with production , engineering and quality depa...
Neway Stamping & Manufacturing, Inc., a leading niche supplier of close tolerance short-run metal stampings, has an immediate opening for a detail oriented and self-motivated individual with experience in the manufacturing sector. Excellent benefit package including medical, paid vacations and holidays and other elective benefits. Oversight of customer accounts and direct communication with custom...
Do you have a passion for consumer electronic gadgets and related products ? Do you have an advanced knowledge of today's consumer electronic products ? Do you love to social network, blog and keep up with today's technology ? If so a fast growing consumer electronic e-commerce company in Mentor, Ohio is looking for a multipurpose person who can help with customer service, product and project m...
Customer Business Manager II - Cincinnati, OH - 109930 Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries. Our 162,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles; and i...
Make a smart career move! Join an incredibly smart company! SentriLock is customer focused. Because our customers demand a high level of performance, working at SentriLock will challenge you to provide the highest level of service every day. As employees consistently perform at a high level, our customer's fall in love with not only our product, but our service. For this reason, SentriLock is dedi...
Summary The irth Solutions is an energy and utility assent management leader looking for a Customer Success Manager that is ready to drive customer success and adoption by providing advice, usage/adoption recommendation, training, and risk identification. and mitigation to team of customer success reps and account managers. This individual will work with a customer success team (Technical Support,...
Job Title: Customer Solutions Director Job Category: Sales Manager Location: 950 Engle Road, Vandalia, OH Travel Required: 25% (Primarily local) Level/Salary Range and benefits: -Manager level -$60 - 75k base (DOE) + Lucrative Performance Bonus Potential -Medical, Dental, Vision, Life insurances -Tuition reimbursement -Rental discounts -Paid vacation -401(k) with company match -Paid holidays -Grea...
Summary: The Technical Service Manager is responsible for the quality of all outgoing products. As such, the incumbent will drive continuous improvement projects and through process optimization will be responsible for improving the quality and consistency of outgoing products. The incumbent will advocate Bodycote to the customer and be responsible for addressing technical concerns and customer cl...
If you are looking to work for a company that is stable, an industry leader, with 2100 locations throughout the United States, then Public Storage is it! With an exciting customer-centric focus, Public Storage provides a full range of storage solutions to its customers. Public Storage is the largest self storage company in the United States. By joining our team of talented storage experts, you bec...
PRINCIPAL RESPONSIBILITIES: * Maintain the service and inspection schedule for all sold work. * Plan/assign/manage field labor hours to maximize profitability and productivity (direct labor average) at or above budgeted minimums without compromising safety or quality. Maintain open orders on the dispatch board. * Assist technicians with identification of required repair parts. Procure required mat...
Company Confidential Cleveland, OH
Top Automotive Service Manager, Top Pay, Top Auto Service and Tire Center We are one of the largest Auto Service & Tires franchise with 114 locations in 5 states and growing. We have an Opening for an Experienced Automotive Service Managers in Cleveland, Akron and Youngstown, Ohio. 45-65K PLUS BENEFITS. Work with ASE employees. Our continued growth relies on selecting the best people to lead our o...
Company: Siemens Infrastructure and Cities Division: IC - BT - Fire Safety & Security Location: OH - Columbus Req ID: 128961 Position Title: Service Sales Manager- Fire Safety & Security - Columbus,OH Experience Level: Senior Level Education Required: Bachelors Degree or equivalent experience Travel Required: Yes Company Description: The Siemens Infrastructure & Cities (IC) Sector is focused on pr...
General Manager Professionals Set your career ablaze! If you are looking for a place where you can use your talent and experience in a dynamic industry, and advance your professional life, then look no further. We are looking for talented Manager professionals. Bring your ability to engage and delight people, bring your dedication and high standards to the table, show us your customer skills and w...
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How do I get into the hotel industry?
I've been applying like crazy and can't seem to get an interview. I have 6 years administrative assistant, 4 years customer service manager and 5 years freelance event management and two years colleg...
Can a regular associate at Walmart date a Customer Service Manager?
I am an unloader at Walmart and I'm interested in this chick that's a CSM(customer service manager). I was wondering if it would be a conflict of interest to persue any kind of dating relationship wit...
When you get a demotion is it leageal to loose all the pay the you make per hour?
I was working as a Assistant Customer Service Manager. I was demoted to a full time cashier. this all came because I would let my cashier at 11:30pm go out to get grocery carts. If they smoke how woul...
What are my chances of getting a job as a Customer Service rep / gate agent at one of the major airl...
I am eager to get a position at one of the major airlines as a Customer Service representative and Gate Agent. I don't have any experience with any airlines but I do have 15 years of customer service...
How to handle stress at CUSTOMER SERVICE JOB?
Hello, I heard that you may have health issues dealing with all the stress from a customer service job. I've been stressing out lately dealing with most difficult and angry customers, however its a j...
Customer Service Career Tools
Customer Service Manager
$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in Ohio
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Manager
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
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