Customer Service Manager Jobs in Pennsylvania

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101 Pennsylvania Customer Service Manager jobs found on Monster.

Jobs 1 to 20 of 101
Our client is currently seeking a customer service manager. This job will have the following responsibilities: A growing perishable consumer products company located in the Southeast is currently searching for an office manager. To be considered for this role, you must have managerial experience overseeing a staff of at least 5+ people along with shipping and receiving knowledge, import/export k...
KEEN TRANSPORT JOB DESCRIPTION Position:Customer Service Manager Department:Customer Service Reports to:Director of Customer Service Date Revised: 9/25/2014 POSITION SUMMARY The CS Manager will be the “Team Lead” within the CS Department under the Director of CS. This position is responsible for the collection and flow of information to all departments within the company, as generated by ma...
Saint-Gobain, the world leader in the habitat and construction markets, designs, manufactures and distributes building materials, providing innovative solutions to meet growing demand in emerging economies, for energy efficiency and for environmental protection. Saint-Gobain is a welcoming, solid, open-minded company that offers long-term career opportunities. About CertainTeed Through the respo...
US Airways Group Inc. Philadelphia, PA
POSITION PURPOSE: Organize, direct, and coach fleet service agents at the airport; handle customer service challenges. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Develop and coach agents regarding correct policies, procedures, and customer handling; manage the daily activities of passenger service and/or fleet service agents - Resolve escalated customer service issues - Consistently implement a...
US Airways Group Inc. Philadelphia, PA
POSITION TITLE: Customer Service Manager There are five major job responsibilities for Customer Service Managers: Provide Quality Service and Achieve Superior Customer Satisfaction - Resolve customer service and operational problems during tour of duty - Work in operation during peak or irregular periods - Spend majority of time in the operation, interacting with customers and employees - Pr...
Saint-Gobain, the world leader in the habitat and construction markets, designs, manufactures and distributes building materials, providing innovative solutions to meet growing demand in emerging economies, for energy efficiency and for environmental protection. Saint-Gobain is a welcoming, solid, open-minded company that offers long-term career opportunities. About CertainTeed Through the respo...
American Airlines Philadelphia, PA, 19107
There are five major job responsibilities for Customer Service Managers: Provide Quality Service and Achieve Superior Customer Satisfaction Resolve customer service and operational problems during tour of duty Work in operation during peak or irregular periods Spend majority of time in the operation, interacting with customers and employees Prepare customer correspondence Use cross-functiona...
Supervise Medtronic Monitoring Customer Support Team responsible for, but not limited to: leadership, training, communication, facilitating shift management, objective setting, performance management, and personnel data administration. Act as a key resource and escalation point for internal and external customers.• Ability to occasionally work a flexible schedule in order to evaluate and assess sh...
Philadelphia, PA Philadelphia, PA
Job Description American, AMR Eagle, and the AmericanConnections® airlines serve 250 cities in 40 countries with, on average, more than 3,400 daily flights. The combined network fleet numbers approximately 900 aircraft. American Airlines is also a founding member of the global oneworld® Alliance, which enables member airlines to offer its customers more services and benefits than any member airli...
POSITION TITLE: Customer Service Manager There are five major job responsibilities for Customer Service Managers: Provide Quality Service and Achieve Superior Customer Satisfaction - Resolve customer service and operational problems during tour of duty - Work in operation during peak or irregular periods - Spend majority of time in the operation, interacting with customers and employees - Pr...
Customer Service Manager, Notary Office Salary and Benefits: This is a full-time, salaried position with comprehensive, company-funded benefits including: • Bonus opportunities • Generous retirement plan • 3 weeks of paid time off • Long-term disability • Health insurance Salary will be commensurate with education and experience. Required Qualifications: As the predominant qualifications...
CUSTOMER SERVICE MANAGER Harrington Hoists, Inc., a manufacturer of quality material handling equipment, is searching for a professional Customer Service Manager to work in our Manheim, PA, facility. This position is responsible for managing the personnel and functions of a very busy and fast paced Customer Service Department. General Job Responsibilities include: Prepare the departmental fisc...
Robert Half Scranton, PA
Description Robert Half is currently looking for Customer Service Representatives for one of our healthcare clients on Glenmaura National BLVD. Duties: Receives requests by telephone regarding insurance claims/policies and also in regards to order status and refill of prescriptions. Skills: Position typically requires excellent interpersonal skills, ability to understand and interpret policy pr...
CUSTOMER SERVICE MANAGER About Our Client The team consists of more than 200 employees is second to none in the industry and is committed to providing the most reliable transmission line solutions for our customers. Our client collectively has thousands of years of experience and our average employee tenure of more than 15 years is a source of company pride. We respect the confidence that leadin...
Company: IBM The Help Desk Manager is responsible for overall management support and coordination for Help Desk services (Service Desk Support) for all Service Desk support Tier levels, e.g., Tier I (desk-top, phone, video and e-mail) and Tier II (on-site, floor). The Help Desk Manager shall lead a team of broad-based technical support specialists providing support directly to end-users of networ...
Position Description Supervise Medtronic Monitoring Customer Support Team responsible for, but not limited to: leadership, training, communication, facilitating shift management, objective setting, performance management, and personnel data administration. Act as a key resource and escalation point for internal and external customers. Position Responsibilities • Ability to occasionally work a f...
Oversees billing activities while utilizing established policies and procedures. Directs and manages staff to perform daily operations to achieve management goals. Manages staff appropriately and sets clear expectations for performance. Prioritize and delegate job tasks to ensure timely completion. Support and manage business policies and procedures to maintain workflow standards. Maintain high l...
Nobel Learning Communities Inc West Chester, PA, 19388
Laurel Springs School seeks a customer-oriented individual to manage the Customer Service work flow and ensure the appropriate approach is administered to address customer concerns. The Customer Service Manager addresses customer complaints that require management intervention as the second stage in the escalation path for issue resolution. This position is accountable for the improvement of reten...
BJ's Wholesale Club, Inc. Montgomeryville, PA, 18936
The Customer Service Manager is responsible for managing the front line register and service desk areas of the Club in order to achieve a high level of member satisfaction and operational control, compliance with all Company front-end and membership standards and enforcement of policies and procedures. Additional responsibilities include but not limited to: Training and scheduling all front-end T...
Omnicare Inc Allentown, PA
Oversees billing activities while utilizing established policies and procedures. Directs and manages staff to perform daily operations to achieve management goals. Manages staff appropriately and sets clear expectations for performance. Prioritize and delegate job tasks to ensure timely completion. Support and manage business policies and procedures to maintain workflow standards. Maintain hig...

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Customer Service Career Tools

Customer Service Manager

Salaries

$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in Pennsylvania
(1793 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
29.9%
Some College Coursework Completed
29.8%
High School
16.6%
Associates
12.2%
Master's
6.4%
Certification
2.2%
Vocational
2.1%
(1287 Respondents)
Source: Monster.com Careerbenchmarking Tool

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