Customer Service Outbound Jobs

Customer Service Outbound Jobs Overview


Customer service outbound specialists are responsible for communicating with individuals outside of their organization. Collecting information from customers and entering it into a computer database is a routine activity for customer service outbound workers. They may use computerized records to answer customer questions and respond to problems and complaints. Making calls to past or current customers to offer goods and services for sale is another frequent job activity. Some customer service outbound specialists make calls marketing their company's goods or services to those who have never done business with the client. They may offer guidance and advice on using products or scheduling services. The customer service outbound worker may collect client identifiers such as name and address, look up transaction history, deliver prepared sales talks and conduct market surveys.

Customer Service Outbound Job Education Requirements


Generally, customer service outbound job specialists requires less than a high school education. A short period of on-the-job training may be provided by employers so that staff can understand the company's products or services and get acquainted with any computer software and telecommunications equipment. Customer service outbound workers may benefit from speaking more than one language.

Customer Service Outbound Job Market


According to statistics, the job outlook for customer service outbound specialists is expected to increase by 8 percent between 2012 and 2022. This is about average when compared to all other occupations in the nation. Factors affecting the number of job openings as customer service outbound workers include increased automation for marketing, federal regulations regarding telemarketing and outsourcing of jobs to foreign countries with a high number of people who speak English.

Customer Service Outbound Salary


The median annual salary of customer service outbound specialist was $22,610 in 2012. Many people in the industry are employed on a part-time basis. For part-time workers, the median hourly wage is $10.87 per hour.
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31 Customer Service Outbound jobs found on Monster.

Jobs 1 to 20 of 31
Financial Fraud Specialist / Customer Service (Outbound) - PayPal Job Label:PPAL-FRAUD-CHAZ Work for a reputable, world-renown organization that values you and wants to provide you with a roadmap to career growth -- and fun! As a Financial Fraud Specialist (outbound calls) with PayPal you will find work to be rewarding again! Working from our state-of-the-art facility in Chandler, Arizona with n...
Kelly Services San Antonio, TX
Description Kelly Services Current Needs Currently seeking a Call Center Customer Service Representative in San Antonio, TX. This is a contract position. Position Description: • Responsible for meeting client group objectives including service standards and productivity guidelines. • Ensure a high level of customer/client satisfaction by establishing and maintaining a positive relationship w...
Kelly Services McAllen, TX
Description Job Description Places outbound calls (regarding account status, complaints, etc.) and directs calls for further problem resolution, if About Kelly Services® Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporar...
Robert Half Lindon, UT
Description GREAT COMPANY NEEDING-Customer Service-Outbound Follow ups-NO SALES Looking for Customer Service Representatives with GREAT COMMUNICATION and MULTI-TASKING skills!!! We are looking for Customer Service Super Stars to make Outbound calls to contact existing clients to quality assurance. OfficeTeam is Interviewing people now to START! Monday-Friday 8am-5pm, Contact us NOW!!! Duties: ...
Kelly Services McAllen, TX
Description Job Description Will be placing outbound call speaking with potential customers and transferring calls to insurance agent. About Kelly Services® Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and ...
selectfamily Minnesota, MN
CUSTOMER SERVICE / OUTBOUND SALES REPRESENTATIVE Weekly paychecks • Health Care • Other Great Benefits Select Staffing is currently hiring for Customer Service / Outbound Sales Representatives in the Chanhassen/Chaska, MN, area! Business Casual Office. Must be able to speak and articulate English clearly. No Exp. Needed. Training Program! Prior experience in collections or telemarketing is a ...
Kelly Services San Antonio, TX
Description Kelly Services Current Needs: Currently seeking a Contact Center Customer Service Outbound in San Antonio, TX. This is a contract position. The schedule for this assignment is as follows: Tuesday, Wednesday,Thursday and Friday (3:30-11:00 pm) and Saturday ( day shift EITHER 8:00am -4:30pm OR 9:00am -5:30pm) (All new starts have to work this shift for 30 days after this initial tim...
Kelly Services Philadelphia, PA
Description TEMP TO HIRE- INSTRUCTIONAL COACH Kelly Services is currently hiring for an Instructional Coach to support our client's new customers with their technology implementation and training. As an Instructional Coach, you can fine tune your customer service skills, develop your coaching/ mentoring approach and perfect your presentation techniques. The position will also require strong admi...
Kelly Services San Antonio, TX
Kelly Services Current Needs Currently seeking a Call Center Customer Service Representative in San Antonio, TX. This is a contract position. Position Description: Responsible for meeting client group objectives including service standards and productivity guidelines. Ensure a high level of customer/client satisfaction by establishing and maintaining a positive relationship with the client, c...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Inside Sales Representative Tucson, AZ Full-Time $40,000 - $50,000 Apply Apply Inside Sales Representative Tucson, AZ Full-Time $40,000 - $50,000 Apply Job Details If you are a Inside Sales Representative with experience, please read on! What You Will Be Doing As our product based team continu...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Inside Sales Representative Shelby, NC Full-Time $40,000 - $50,000 Apply Apply Inside Sales Representative Shelby, NC Full-Time $40,000 - $50,000 Apply Job Details If you are a Inside Sales Representative with experience, please read on! What You Will Be Doing As our product based team continu...
Customer Service Customer Service Bucks County Customer Service/ Outbound / Bucks County Customer Service Customer Service Outbound customer service position in Trevose A Trevose based marketing firm has an immediate need for friendly, well-spoken individuals for a long term project position. The customer service representatives will be calling current members' businesses to register them fo...
Job Description: A client in Orange County is looking for Customer Service Agents to provide excellent customer service in a call center environment. This does not entail any selling! Agents main responsibility is to assist customers with questions, taking orders, or concerns. Bilingual Spanish is a plus but not a must! Reply to Maria. We are an equal employment opportunity employer and will cons...
Company located in Michigan City, IN, seeks a full time Insurance Verification Specialist for the Marketing industry. Web Recruiter is searching for a candidate having experience and qualifications similar to the following: Medicare insurance verification, Answer any questions, Customer service, Outbound calls to verify Medicare insurance, Answer any questions about customer...
Web Recruiter is searching for a qualified Insurance Verification Specialist for a full time position located in Panorama City, CA. The right candidate will have the following skills, experience or ability to fulfill the following top requirements: Medicare insurance verification, Answer any questions, Customer service, Outbound calls to verify Medicare insurance, Answer any questions about custom...
Recruit GAAP Staffing Omaha, NE, 68111
Recruit GAAP Staffing is search for a full time Insurance Verification Specialist for a client company located in Omaha, NE area. Industry: Marketing. With an environment described as: Local and successful, Recruit GAAP is searching for someone with the ability to perform the scope of responsibilities combined with the following skills and experience: Medicare insurance verification, Answer any qu...
Aetna Inc. Moon, PA
Please note that this in-office position in Aetna's Moon Township, PA office includes multiple Monday-Friday rotating shifts: 9:30am - 6:00pm; 10:00am - 6:30pm; 11:30am - 8:00pm. In order to be considered for this role, you must be comfortable rotating through each of these shifts. POSITION SUMMARY As a Care Management Associate, you will assist members in the adoption of a healthy lifestyle thr...
POSITION SUMMARY Position requires an interactive role with providers and members targeting prevention and wellness education. Support all HEDIS groups and subgroups and providing assistance in developing interventions for internal departments. Fundamental Components: Primary role will be in leading initiatives geared toward prevention and wellness. Assist with outbound calls in support of HEDI...
Marten Transport Juncos, PR 00777, PR
Company DescriptionOur Staffing Consultants continually make successful placements in a variety of industries including banking, finance, human resources, marketing and sales, as well as legal and medical. We offer placement services to individuals interested in changing positions, careers or gaining valuable experience. Our primary disciplines are Executive Administrative Assistants, Administrati...
The Operations Process Improvement team is looking for a CRM Administrator to support our fast-growing B2B sales program. You will assist the sales force by developing a deep understanding of our customer relationship package (SugarCRM), customer data, sales processes, marketing, and business administration. You will be the one maintaining the daily health of our customer management system in addi...

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