Customer Service Outbound Jobs

Customer Service Outbound Jobs Overview


Customer service outbound specialists are responsible for communicating with individuals outside of their organization. Collecting information from customers and entering it into a computer database is a routine activity for customer service outbound workers. They may use computerized records to answer customer questions and respond to problems and complaints. Making calls to past or current customers to offer goods and services for sale is another frequent job activity. Some customer service outbound specialists make calls marketing their company's goods or services to those who have never done business with the client. They may offer guidance and advice on using products or scheduling services. The customer service outbound worker may collect client identifiers such as name and address, look up transaction history, deliver prepared sales talks and conduct market surveys.

Customer Service Outbound Job Education Requirements


Generally, customer service outbound job specialists requires less than a high school education. A short period of on-the-job training may be provided by employers so that staff can understand the company's products or services and get acquainted with any computer software and telecommunications equipment. Customer service outbound workers may benefit from speaking more than one language.

Customer Service Outbound Job Market


According to statistics, the job outlook for customer service outbound specialists is expected to increase by 8 percent between 2012 and 2022. This is about average when compared to all other occupations in the nation. Factors affecting the number of job openings as customer service outbound workers include increased automation for marketing, federal regulations regarding telemarketing and outsourcing of jobs to foreign countries with a high number of people who speak English.

Customer Service Outbound Salary


The median annual salary of customer service outbound specialist was $22,610 in 2012. Many people in the industry are employed on a part-time basis. For part-time workers, the median hourly wage is $10.87 per hour.
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1000+ Customer Service Outbound jobs found on Monster.

Jobs 1 to 20 of 20926
Prodigy Placements is seeking an Outbound Customer Service Representatives for an Insurance company located in Fort Worth. Duties include: · Responding to customer inquiries in a timely manner · Recording notes in customer accounts to meet service expectation · Making outbound calls from assigned queues. · 1 year experience in property liability insurance industry is required. · Familiar wit...
Customer Service/ Member Services Outbound Call Center Representative ... do you enjoy fact-finding and communicating with customers? Join forces with a highly ENERGETIC and TEAM DRIVEN organization in the Schaumburg area that is professional, but FAR from uptight or hard-core sales pressure filled. Customer Service/ Member Services Outbound Call Center Representative will work 8am-5pm, Monday-Fri...
Customer Care Marketing – Inside Sales Outbound TMS Health, A Xerox Company, is one of the largest healthcare dedicated provider of inbound and outbound multi-channel communication services to the US Pharmaceutical industry. Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox prov...
We are currently searching for a Customer Service Representative in the Princeton area. We are ideally looking for someone who has around 1-3 years of Customer Service experience. Your duties will be maintaining direct contact with customers and informing them of new events coming up. Looking for someone with good data entry and customer & telephone skills. Excel knowledgeable; basic experience i...
Job Description: :Outbound Customer Service Immediate need for Outbound Customer Service people for Call Center located near 40th St and Greenway in Phoenix, This person will be up selling products to Medicare patients. The salary is $11.00 an hour. Monday through Friday from 7:00 am to 3:30 pm or 9:00 am to 6:00 pm. This is a temp to hire position. Needing 15 people. Please apply immediately a...
CUSTOMER SERVICE / OUTBOUND SALES REPRESENTATIVE Weekly paychecks • Health Care • Other Great Benefits Select Staffing is currently hiring for Customer Service / Outbound Sales Representatives in the Chanhassen/Chaska, MN, area! Business Casual Office. Must be able to speak and articulate English clearly. No Exp. Needed. Training Program! Prior experience in collections or telemarketing is a ...
Job Description Job Purpose: Outbound calling to gain necessary medical information to render a claim for various programs. Duties: * Contact providers via phone, email and fax * Handle inbound calls for status on claims * Ensure all documentation received is complete and accurate * Maintain production standards and requirements Production Expectations: * 30 calls each day * 15 successfu...
CareersUSA, a leader in the staffing industry with 33 years of experience, has multiple job opportunities for you: Numerous clients are seeking Customer Service Representatives / Inbound and Outbound Call Center Representatives in Feasterville, PA. Earn $9 to $13 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday. Seeking candidates who are...
Call Center Representative Are you looking for an excellent opportunity in the Carlisle Pa area? Do you have exceptional customer service skills? We are looking for Call Center Representatives to make outbound calls to customers who have an installation scheduled, to review their pending service order. The hours are Monday-Friday 9am-5:30pm and every other Saturday. This is a great opportunity ...
Outbound sales / customer service rep Job Title: Outbound Sales / Customer Service Representative Shift Schedule:Monday – Friday & occasional Saturdays Reports to: Sales Manager BEL USA, is actively looking for an Outbound Sales / Customer Service Representative to contribute to the continuing growth of Discount Mugs. Summary: As an Outbound Sales / Customer Service representative you will b...
Would you like a part-time position with consistent hours, base pay and the potential to earn commission by upselling to our current customer base? Join our team at Guardian Protection Services! We are the world's largest privately-held security company and are proud to do business today with the same integrity, attention to detail, and commitment to customer service that we did when we were found...
Our client is looking for CUSTOMER SERVICE oriented CALL CENTER professionals to assist with a month long project in DC. Start Date: 12/1/2014 Hours: 4pm-11:30pm Pay Rate: $15 p/h Please note: YOU MUST BE AVAILABLE FOR THE ENTIRE DURATION OF THE ASSIGNMENT! ACCOMMODATIONS CAN NOT BE MADE FOR VACATIONS AND HOLIDAY TRAVEL MUST BE ABLE TO COMPLETE DRUG SCREEN AND CRIMINAL BACKGROUND CHECK Job E...
About Us Our products/services include: Jewelry CAD design software; Jewelry CAD designs along with marketing materials; Special Order finished jewelry in gold, platinum and precious gems Responsibilities • Call customers to upsell the product/service • Call existing customers to recommend other products • Cold call customers business to business in the USA and Canada Education • Bachelors ...
About Us Our products/services include: Jewelry CAD design software; Jewelry CAD designs along with marketing materials; Special Order finished jewelry in gold, platinum and precious gems Responsibilities • Call customers to upsell the product/service • Call existing customers to recommend other products • Cold call customers business to business in the USA and Canada Education • Bachelors ...
Company Description Based in St. Louis, Missouri, PracticeMatch is the industry leader in providing practicing physician and resident/fellow data and services to in-house physician staffing professionals and offers a continuum of services designed to provide a clear competitive hiring advantage to health organizations. The company has a history of innovation, being the first to offer physician da...
Outbound Telemarketing Sales Specialist At WholesaleWarranties.com, we are constantly seeking skilled professionals who are up for a challenge and take exceptional performance to heart. The professionals we hire help us maintain our reputation as one of the most comprehensive service organizations in our industry. We were just awarded the 854th fastest growing company in America by Inc. 5000, tha...
zulily is a retailer obsessed with bringing our customers something special every day. Unique products from up-and-coming brands are featured alongside favorites from top brands, including clothing, home decor, accessories, toys and gifts, giving customers something new to discover each morning at an incredible price. We are fast-paced, innovative and metric-driven, with a team passionate for deli...
CEVA Logistics, one of the world’s leading supply chain companies, designs and implements industry leading solutions for large and medium-size national and multinational companies. Approximately 44,000 employees in nearly 170 countries are dedicated to delivering effective and robust supply chain solutions across a variety of sectors where CEVA applies its operational expertise to provide best-in-...
A SimpleHIRE client in the Miramar Beach area is looking for a part time telemarketing / outbound sales person. The position will last about 6 weeks and will typically be 4 days a week from 9:00am-4:00pm. If this sounds like something you are interested in, please apply today! The position will primarily be placing outbound calls to potential clients. There will be a list provided by the company....
Aetna Inc. St Louis, MO
Job Description POSITION SUMMARY Supports comprehensive coordination of medical services including intake, screening and referrals to Aetna Medical Service Programs. Promotes/supports quality effectiveness of Healthcare Services within a structured high volume Call Center environment. Fundamental Components: This position is in the pre-certification department. Candidates are working in an inb...

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