Customer Service Outbound Jobs

Customer Service Outbound Jobs Overview


Customer service outbound specialists are responsible for communicating with individuals outside of their organization. Collecting information from customers and entering it into a computer database is a routine activity for customer service outbound workers. They may use computerized records to answer customer questions and respond to problems and complaints. Making calls to past or current customers to offer goods and services for sale is another frequent job activity. Some customer service outbound specialists make calls marketing their company's goods or services to those who have never done business with the client. They may offer guidance and advice on using products or scheduling services. The customer service outbound worker may collect client identifiers such as name and address, look up transaction history, deliver prepared sales talks and conduct market surveys.

Customer Service Outbound Job Education Requirements


Generally, customer service outbound job specialists requires less than a high school education. A short period of on-the-job training may be provided by employers so that staff can understand the company's products or services and get acquainted with any computer software and telecommunications equipment. Customer service outbound workers may benefit from speaking more than one language.

Customer Service Outbound Job Market


According to statistics, the job outlook for customer service outbound specialists is expected to increase by 8 percent between 2012 and 2022. This is about average when compared to all other occupations in the nation. Factors affecting the number of job openings as customer service outbound workers include increased automation for marketing, federal regulations regarding telemarketing and outsourcing of jobs to foreign countries with a high number of people who speak English.

Customer Service Outbound Salary


The median annual salary of customer service outbound specialist was $22,610 in 2012. Many people in the industry are employed on a part-time basis. For part-time workers, the median hourly wage is $10.87 per hour.
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1000+ Customer Service Outbound jobs found on Monster.

Jobs 1 to 20 of 2214
Outbound Customer Service Job in Overland Park, KS This is an excellent job opportunity for someone that has outbound call experience. Job is in Kansas City and we are looking to Job Duties for Outbound Customer Service Job is: • Manage sales accounts and call on existing customers about current job orders and following up on business. • Promoting a product that businesses use on a daily basis and...
CareersUSA, a leader in the staffing industry with 33 years of experience, has multiple job opportunities for you: Numerous clients are seeking Customer Service Representatives / Inbound and Outbound Call Center Representatives in Feasterville, PA. Earn $9 to $13 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday. Seeking candidates who are f...
Job Description: This Outbound Customer Service Position Features: Great Pay to $29K Sales - Direct Hire B2B for Staples products 2 year degree in any business major M-F 8am-5:30pm vacation and benefits Must have excellent communication skills Good problem solver 30K base pay plus commission tier Training object is 2-4 weeks Disc program behavioral assessment Minimum standards are 5 sales a week,...
CUSTOMER SERVICE / OUTBOUND SALES REPRESENTATIVE Weekly paychecks • Health Care • Other Great Benefits Select Staffing is currently hiring for Customer Service / Outbound Sales Representatives in the Chanhassen/Chaska, MN, area! Business Casual Office. Must be able to speak and articulate English clearly. No Exp. Needed. Training Program! Prior experience in collections or telemarketing is a huge...
Part Time Outbound Customer Service in an Insurance Agency Marketers work to increase Agency Policies in Force by contacting potential prospects via telephone. Using scripts, Marketers contact and inform prospects of the company's products or services for the purpose of securing sales appointments for agents or Agency Producers. Marketers are responsible for tracking marketing methods used, a...
CUSTOMER SERVICE / OUTBOUND SALES REPRESENTATIVE Weekly paychecks • Health Care • Other Great Benefits Select Staffing is currently hiring for Customer Service / Outbound Sales Representatives in the Chanhassen/Chaska, MN, area! Business Casual Office. Must be able to speak and articulate English clearly. No Exp. Needed. Training Program! Prior experience in collections or telemarketing is a huge...
JOB DESCRIPTION This is a contract Customer Service Representative. This position will start mid August and is expected to run for 6 months. Applicants for this position must be able to work any shift between 7 am- 7 pm, M-F. Previous successful experience in a call center environment is required. Perfect attendance is a must. The Customer Service Representative is responsible for: Responsible for...
Our client is located on 40th street and Thunderbird and we are looking for inbound/outbound order reps. the primary responsibility is to make outbound calls and receive inbound calls, addressing customer supply needs. Task include logging calls and documenting customers’ accounts. The position is temp-to hire so after 90 days you will go perm as long as your there every day and follow the policie...
The ideal candidate will have a minimum of 2 years previous experience handling outbound calls. In this position the candidate will be calling other business to collect information. Proficiency in MS Word, MS Excel and 8000 ksph. Clear background and drug screen required....
COMPANY PROFILE: Assurant Health is the brand name for a family of health insurance products focused on providing a variety of affordable plan choices to consumers. The portfolio of health care products includes major medical, supplemental and fixed-benefit plans for individuals, families and small employers. Assurant Health is committed to providing access to convenient health care delivery, easy...
Contract Outbound Customer Care Agent – Launch our Outbound Marketing Initiative Job Label:CONHEAR-CSREP Call center and customer service professionals, ideally with experience in the healthcare industry, who want to join a fast-growing company and hone their client-facing customer service skills, have an excellent opportunity with Connect Hearing in Naperville, Illinois. As a Customer Service Rep...
J. Knipper and Company’s continued growth as the Pharmaceutical industry’s leading sample services provider, creates long term career opportunities for high performing individuals with a strong desire to learn, succeed, and advance. One of those opportunities is now available in our premier Customer Service Contact Center in Yardley, PA. With over 25 years of continued growth as one of the largest...
We have a direct hire Outbound Callling Representative job opportunity in Morton Grove, IL. Candidates must have one plus years of experience to be considered for this position. In this role, main responsibilities will include partnering with various financial industry clients to execute their major marketing initiative. This position provides a full-time schedule, team-based working environment,...
POSITION SUMMARY Responsible for placing outbound calls to a variety of businesses on a daily basis, keeping notes of calls and activities and updating information in our database. This person is responsible for following-up with contacts they make and setting new appointments for our outside sales reps. DUTIES AND RESPONSIBILITIESinclude the following. Other duties may assigned. Call businesses o...
A Bilingual Japanese/English Outbound Coordinator with Hilton Grand Vacations is responsible for distributing Hilton Grand Vacations Club information and providing tour information over the phone for guests and visitors in Japan in an effort to book a preview or sell a promotional vacation package. What will I be doing? A Bilingual Japanese/English Outbound Coordinator with Hilton Grand Vacations...
Company Overview: Miami based North American Transport Services, founded in 2004, is an asset based trucking and logistic company, currently operating a large fleet of truck tractors and over 190 trailers units. The fleet is composed of company trucks as well as independent owner operator trucks, supervised by our Miami headquarters. Our annual above the line growth rate is over 20% with a high fu...
Are you looking for a new opportunity in the healthcare industry? We have an exciting opportunity for bilingual candidates and interviews are starting immediately! Our client is a thriving organization in the healthcare industry. They are currently growing and are looking for Patient Care Coordinators to assist patients via telephone. The Patient Care Coordinator's key responsibilities will includ...
Before we get the details of "Purpose" and "Duties".Lets talk about what makes this position different: WE Love Sales People! (We really do!) We are working to create a fun, motivational and professional environment. (It's one in 1000) Our philosophy is we can have fun while being focused on hitting our numbers and delivering on our promises. We are the leader in our industry and have just made ch...
A large transportation company seeks a Dock Supervisor for the 2nd shift to work in our Ontario Terminal. Company is established with long roots in the Transportation Industry. If you are looking for a stable supervisory opportunity and have LTL experience, we want you to apply immediately! We are looking for a positive attitude and a team player. Job Requirements: The Dock Supervisor is primarily...
Join the Leader in the Call Center Business! Trusted by leading Fortune 500 and government agency clients, Alorica is an innovator in outsourced Contact Management Solutions for both the Business-to-Business (B2B) and Business-to-Consumer (B2C) sectors. Alorica offers a wide range of call center services designed to help create, cultivate and maintain our customer’s precious asset— their customer...
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