Customer Service Outbound Jobs

Customer Service Outbound Jobs Overview

Customer service outbound specialists are responsible for communicating with individuals outside of their organization. Collecting information from customers and entering it into a computer database is a routine activity for customer service outbound workers. They may use computerized records to answer customer questions and respond to problems and complaints. Making calls to past or current customers to offer goods and services for sale is another frequent job activity. Some customer service outbound specialists make calls marketing their company's goods or services to those who have never done business with the client. They may offer guidance and advice on using products or scheduling services. The customer service outbound worker may collect client identifiers such as name and address, look up transaction history, deliver prepared sales talks and conduct market surveys.

Customer Service Outbound Job Education Requirements

Generally, customer service outbound job specialists requires less than a high school education. A short period of on-the-job training may be provided by employers so that staff can understand the company's products or services and get acquainted with any computer software and telecommunications equipment. Customer service outbound workers may benefit from speaking more than one language.

Customer Service Outbound Job Market

According to statistics, the job outlook for customer service outbound specialists is expected to increase by 8 percent between 2012 and 2022. This is about average when compared to all other occupations in the nation. Factors affecting the number of job openings as customer service outbound workers include increased automation for marketing, federal regulations regarding telemarketing and outsourcing of jobs to foreign countries with a high number of people who speak English.

Customer Service Outbound Salary

The median annual salary of customer service outbound specialist was $22,610 in 2012. Many people in the industry are employed on a part-time basis. For part-time workers, the median hourly wage is $10.87 per hour.

RSS

1000+ Customer Service Outbound jobs found on Monster.

Jobs 1 to 20 of 22851
Job Description - Order medical records via phone, fax and/or letters as requested by our business partners - Contact the facility via phone to obtain any needed information to process the payment - Follow up on ordered medical records - Document payments in multiple systems/spreadsheets for reporting purposes - Process re-distributed follow ups from staff who are struggling to meet standards...
For 60 years, Kelly Services has provided outstanding employment opportunities to the most talented individuals in the marketplace. Today, we are proud to offer a temporary contract Contact Center Customer Service Inbound/Outbound I position for a top rated Insurance Company located in, San Antonio, TX. Role and Responsibilities: Responsible for meeting all client group objectives including serv...
You gotta like the phone and you gotta like people, otherwise stop here. Super Car Guys is expanding our sales support call center! We have fun at work, we treat people like family and we give employees an opportunity to advance! "I can't keep quiet... I have the BEST job. I LOVE everyone I work with. It's the BEST POSSIBLE ENVIRONMENT you could imagine." I am looking for a select group of ind...
The Leader in the Basement Repair and Remodeling in Central Ohio, that pays for performance, is seeking part-time enthusiastic inbound/outbound call center customer service representatives – no cold calling required. Candidates must be comfortable speaking with customers on the phone; previous call center experience preferred; proficient data-entry skills required. Proven record of dependable work...
CUSTOMER SERVICE / OUTBOUND SALES REPRESENTATIVE Weekly paychecks • Health Care • Other Great Benefits Select Staffing is currently hiring for Customer Service / Outbound Sales Representatives in the Chanhassen/Chaska, MN, area! Business Casual Office. Must be able to speak and articulate English clearly. No Exp. Needed. Training Program! Prior experience in collections or telemarketing is a ...
Adecco is currently recruiting to fill multiple Part Time -- Customer Service Representative -- Call Center jobs for a financial services company in Canton, MA. These are temporary opportunities with both afternoon and evening shifts available. Apply Now!! Responsibilities for this Part Time -- CSR Customer Service Representative -- Call Center job include: •Conduct OUTBOUND calls [scripted] to...
Position Description: To increase sales, gross profit and new account generation by working jointly with geographically assigned Field Generalists and Specialists. To establish new customers and expand business with existing customers through professional negotiation of pricing and use of sales skills, excellent customer service practices and accurate product knowledge over the telephone. Duties...
Contact Center Customer Service - Outbound Temp to Hire position (full-time hours) Currently have an opening for Customer Service Representative in the Northwest Suburbs to work for a large insurance company. JOB DESCRIPTION: Contact Center Customer Service Outbound Resolves Damage escalations for client programs. Supports Partner relationship with direct client communication. Responsible for ...
Job Type: Outbound Customer Service Representative (Temporary/Contract) Location: Greenville, SC Shift Hours: 11:30am – 8:00pm Tuesday through Saturday (projected to be a 1 year contract based on individual performance) Pay Rate: 11.50 per hour Job Overview: Make outbound calls to customers who have done insurance quotes on our website and offer the opportunity to speak to a licensed insuranc...
Customer Service Representatives will receive inbound calls from policyholders and agents where initial claim information is collected, claims are set up, and calls are transferred to the appropriate departments. The Customer Service Representatives will also make calls to policyholders from a claims listing. These lists are provided on a daily basis. During contact, information is provided to our...
Our client, a leading business to business communications group in the Middlesex County area, is searching for an Outbound Customer Service Representative to join their team for a long-term temporary job. This job is open due to heavy work flow and is a great opportunity to network with a growing organization! The hours for this position are 11:00AM to 8:00PM Monday through Friday with opportunit...
Excellent Opportunity for experienced Outbound Customer Service Call Center Reps! If you have Call Center experience and are interested in a part-time evening opportunity in the heart of the Chicago Loop than this position may be for you. This position is working in our client's Shareholder Services Call Center and entails contacting Shareholders to obtain a proxy vote. Major Responsibilities inc...
Job Description: The hiring company is the largest provider of mail order diabetic supplies in the nation. They partner with Medicare, Medicaid, and many health insurance agencies to benefit numerous elder citizens, patients and members. This position is located in North Phoenix (40th Street and Greenway). It is full-time Monday - Friday 7:00 am to 3:30 pm. It pays $11.00 an hour. This is an out...
C&E Vision Services is a leading company in the eyewear industry for over 30 years. We are a 3rd party consolidated billing company. We are seeking a full time SUPERIOR Customer & Vendor Relations Representative to assist our customers with an variety of questions about their monthly statements and the services we provide, as well as vendor sales reps across the nation. An important part of the po...
CareersUSA, a leader in the staffing industry with 33 years of experience, has multiple job opportunities for you: Numerous clients are seeking Customer Service Representatives / Inbound and Outbound Call Center Representatives in Feasterville, PA. Earn $9 to $13 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday. Seeking candidates who are...
Outbound sales / customer service rep Job Title: Outbound Sales / Customer Service Representative Shift Schedule:Monday – Friday & occasional Saturdays Reports to: Sales Manager BEL USA, is actively looking for an Outbound Sales / Customer Service Representative to contribute to the continuing growth of Discount Mugs. Summary: As an Outbound Sales / Customer Service representative you will b...
Short Term Position immediately Available! Inbound/Outbound Customer Service Representative position immediately available Primary Duties and Responsibilities: Researching routes for response related to benefits available Contacting members and advising of reimbursement status Requesting replacement cards for OTC benefits Verifying benefit coverage and participating providers Requirements: ...
Inbound/ Outbound Call Center Customer Service Rep ... do you have a forte for customer service initiatives? Multiple opportunities are available NOW on ALL SHIFTS (including weekends, weekdays; both nights and days). This company, with locations in Schaumburg and Itasca, is in a tremendous GROWTH MODE! Inbound/ Outbound Call Center Customer Service Rep will handle 100+ daily calls, reading a scri...
Ken Garff Automotive Group is growing! We are looking for enthusiastic, hardworking, and methodical Outbound Customer Service Reps for our new Service BDC Call Center in downtown Salt Lake City! Hours will be 2pm - 6pm a few days per week and full hours on Saturday Do you thrive in being part of a team that prides itself in being the best? One that is recognized for being efficient, adaptable an...
Your career with Hilti Where potential meets opportunity. Hilti offers outstanding career opportunities in one of the world’s most successful companies in the construction industry. For our team at Hilti in Tulsa, OK we are looking for an Outbound Sales Specialist - Tulsa, OK Your responsibilities Responsible for generating incremental, profitable sales to assigned account base through outbo...

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Popular Customer Service Outbound Articles

Marketing Jobs Article Rating
Jobs in marketing are wide-ranging, encompassing all forms of media and a variety of disciplines and specialties. Explore marketing careers now.
Getting the Information You Need on a Company's Web Site Article Rating
How much can you really learn about a company from its Web site? Plenty, but you need to do some digging.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2015 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2015.1.0.4-205
eTrustLogo