Customer Service Quality Analyst Jobs

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1000+ Customer Service Quality Analyst jobs found on Monster.

Jobs 1 to 20 of 1723
Customer Service Quality Assurance Analyst All of us at Value City Furniture and American Signature Furniture are working hard to make furniture shopping easy. We believe that everyone has the right to great furniture and we are committed to bringing that to our customers through the styles we carry, the financing and promotions we offer as well as the services we provide. We are here for the cust...
Description Over the past 30 years, DISH has built a talented group of leaders and support teams across the enterprise. As the company continues to develop, we look to recruit outstanding candidates capable of turning ideas and strategies into world-class results. The Customer Service Center Operations Analyst at our El Paso, TX location will monitor current and newly developed operation policies,...
McCormick & Co., Inc., a world leader in the spice, flavor & seasonings industry, is seeking a full time Supply Chain Analyst I – Customer Service located at 226 Schilling Circle in Hunt Valley, MD. This Supply Chain Analyst – I Customer Service will report to the Customer Service Manager. With more than $4 billion in annual sales, the Company manufactures markets and distributes spices, seasoning...
The Federal Reserve provides FedACH services to more than 21,000 ACH participants, giving them an economical and efficient way to process payments. The FedACH service provides a paperless exchange of debit and credit transactions among business and consumer accounts at financial institutions. The FedACH department is hiring for an experienced Quality Assurance Analyst. Description: · Analyzes busi...
If you thrive in a fast-paced, developmental, fun environment, are passionate about coaching and developing people and helping provide a high quality customer experience through evaluating and improving internal sales and customer support operations, then this is the perfect opportunity for you! With goals of increasing conversion, improving customer experience and driving compliance in key areas,...
Available Position: Technical Quality Analyst Location:Carle Place, New York office Company Overview: BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its customer through Contact Centers. The core of our business is providing Remo...
Job Title: Quality Analyst I Position Description Ability to work independently with minimal supervision and effectively manage time Ability to understand and interpret electro-mechanical technical data Must be able to write reports within web-based application Knowledge of Microsoft Office suite, adobe acrobat and general PC skills Strong interpersonal skills and great attention to detail are nec...
Mission Statement Delight and excite our customers through truly innovative products, unsurpassed quality, and best-in-class customer experience provided by a world class organization. Position Overview Under the direction of the Supervisor of Service Labor the Quality Analyst initiates and coordinates related quality data acquisition tasks, quality reporting and analysis using statistical techniq...
GENERAL RESPONSIBILITIES: Reporting to the VP/Residential Portfolio Manager, the Residential Quality Control Analyst is primarily responsible for supporting the integrity of the mortgage process and files purchased as a jumbo correspondent lender. First Trade Union Bank prides itself on exceptional service to our internal and external customers, while assisting in the purchasing and funding of res...
Job ID: 9950 Position Description: We are currently seeking a Quality Assurance Analyst to be responsible for the creation, execution, and communication of results of comprehensive tests cycles of Stericycle’s suite of software solutions. Essential Duties & Responsibilities: • Create test cases in accordance to the test plans set forth by the QA Lead for a given project and/or across multiple proj...
Unique Industries, Inc. Blairs, VA, 24527
UNIQUE INDUSTRIES, INC. Unique Industries, Inc. a major party supply manufacturer and distributor in Blairs, Va is growing. We are in need of individuals who want to grow with us. We offer competitive pay, medical, dental, vision and life insurance along with 401(k), 8 paid holidays, vacation and sick time. Applications can be picked up from our guard house on site at 225 Toy Lane, Blairs, VA or t...
Title: Participant Services Call Quality Analyst Status: Full-time, exempt Reports to: Participant Services Training and Communications Manager Location: Lowell or Boston MA, or Brattleboro, VT Position Description: The Participant Services Call Quality Analyst will contribute to the overall strategy and execution of Road Scholar’s quality assurance program to ensure interactions with our particip...
Available Position: Fluent Chinese Speaking Contact Center Quality Analyst Location:Carle Place, New York office Company Overview: BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its customer through Contact Centers. The core of o...
Available Position: Fluent Japanese Speaking Contact Center Quality Analyst Location: Carle Place, New York office. Company Overview: BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its customer through Contact Centers. The core o...
Eldon Water Inc. is a results oriented provider of water treatment systems. We service industrial, commercial and institutional applications where water, energy and efficiency are of primary importance. Our strong growth requires us to constantly recruit young and dynamic engineers, science and technology graduates. Our atmosphere is youthful and structurally different from larger companies, as it...
Position Description: SUMMARY The Quality Assurance Analyst will audit data entry against contract, and resolve discrepancies. Review issues to determine root cause, correct the issue, and respond with the resolution. Investigate issues related to customer payments associated with the contract terms process. Responsible for suggesting and creating process improvements to reduce future errors, and...
Quality Improvement Data Analyst – Full Time Managed Care – Bolingbrook, IL Adventist Health Partners is the Employed Physician Group of Adventist Midwest Health with over 60 locations throughout the suburbs of Chicago. Our facilities have an outstanding tradition of medical excellence and compassionate care, which is drawn from our Christian heritage. Our greatest strength is our holistic approac...
Job Description POSITION DESCRIPTION Function :Operations Job :Quality Analyst Location : Atlanta, GA Reporting to :Team Leader / Group Leader CANDIDATE SPECIFICATIONS : - School Diploma Holders with 1 to 3 years experience - Previous experience of Quality Audit process preferred - Excellent interpersonal, written and oral communication skills CRITICAL SKILLS REQUIRED : - Computer Skills and Backg...
At Great American, we focus on building relationships and linking people to various career paths. Whether it’s underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a "small company" entrepreneurial atmosphere with "big company" expertise. Great American has 30 specialty insurance divisions within our Property & Casualty Group, and our Annuity Gr...
Job Title: Quality Assurance Analyst Location: Houston, TX Duration: Fulltime Job Summary: The position is responsible for establishing and managing processes associated with training, quality monitoring and measuring across the operations. The position is also responsible for identifying, recommending and implementing quality improvement programs and practices with a focus on a great customer exp...
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