Customer Service Quality Analyst Jobs

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1000+ Customer Service Quality Analyst jobs found on Monster.

Jobs 1 to 20 of 29980
Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healt...
Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healt...
Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healt...
Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healt...
Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healt...
Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare comp...
Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare comp...
Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare comp...
Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare comp...
Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare comp...
General Summary The Analyst, Servicing QA II is responsible for monitoring and scoring call center agent's inbound/outbound calls to ensure consistent quality of service and adherence to process/policy within the contact center. The quality monitoring analyst II will also provide feedback to contact center agents, unit leads and assist with quality management analysis, metrics, and reporting. Add...
Responsible for monitoring and assessing the quality of inbound and outbound calls. He/she will utilize a consistent methodology across all internal or external staff serving our customer base and utilize a variety of techniques to facilitate a high quality customer experience on each call. Accountable for documentation of results and individual and team level analysis, ultimately working with man...
Position Description Bank of America Merchant Services, a joint venture between First Data and Bank of America, provides payment solutions by combining the technology and innovative products of First Data with the relationship strength and prominent global brand of Bank of America. Bank of America Merchant Services delivers payments, commerce, security and advice through more than 100 products an...
Minimum Requirements: Minimum Requirements: • A Bachelor’s degree in a science or technical related field • Eight years of QA experience or related functions • Have the ability to prepare and deliver oral presentations to internal and external groups, including regulatory agencies and public officials, to convey quality assurance information in a tactful, clear, and concise manner. • Have th...
IntelliDyne LLC Houston, TX
Qualifications Title:Business Analyst Location: Bethesda, Maryland * Minimum of 3 years customer service experience * Minimum of 1 year quality control * Minimum of 1 year practical (hands-on) experience with EMC Documentum (Versions 6.5 or greater) * Experience providing user training * Demonstrated strong ability in troubleshooting and problem solving * Demonstrated ability to work effec...
The QC Analyst communicates with customers and provides Technical Support for R-Squared products. The QC Analyst is responsible for daily IT operating environment monitoring and implementation of quality control procedures and plans for software development projects. He or she develops standards, methods, procedures and documentation to determine product quality or release readiness. He or she ens...
Job Summary: Assignment specifics: • Performing quality inspections on new business policies for IPSO teams that support Life products • Performing and participating in quality assurance efforts such as quality circles, observations, etc., to help resolve quality defects • Completing audits of daily reports and providing audit information as needed • Maintaining documentation and case notes i...
Description: Be a part of innovation at UnitedHealth Group! When you join us as a Business Analyst, we'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. Yes, we share a mission that inspires. Yes, we need your organizational talents and business discipline to help fuel that mission. It's the opportunity to do y...
Description: Be a part of innovation at UnitedHealth Group! When you join us as a Business Analyst, we'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. Yes, we share a mission that inspires. Yes, we need your organizational talents and business discipline to help fuel that mission. It's the opportunity to do y...
How to Apply: Please visit www.umjobs.org . In the Keyword field of the Job Search box, type “105573,” click SEARCH, and follow the instructions to apply. A cover letter and resume are required. The cover letter must be PAGE 1 of your resume and should: 1. Specifically outline the reasons for your interest in the position 2. Outline your particular skills and experience that directly relate to...

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