Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 7750
PFS Group A Nationwide Patient Account Management Firm. Based in Houston, Texas, with satellite offices in Crystal City, Texas, Denver, Colorado, and Fresno, California, we currently work with 25+ clients who operate more than 100 hospital facilities — from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our cl...
Yourazjobs Chandler, AZ
At Verizon, our technology allows machines to communicate vital information to one another, making businesses and individuals more informed, agile and adaptive, thatâ??s the kind of work we do. And you can be a part of it. Opportunities currently exist in Chandler, AZ: Customer service representative â?? job id # 359156 Bilingual customer service representative â?? job id# 359159 Enjoy be...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
WELL ESTABLISHED, INDUSTRY LEADER SERVICE BUSINESS HAS STORE FRONT OPENING FOR SALES-ORIENTED INDIVIDUAL WITH CUSTOMER FRIENDLY PERSONALITY MEET AND GREET CUSTOMERS, PROCESS ORDERS, SUGGEST ADD-ON SALES COMPETITIVE PAY + BONUSES EXCELLENT HOURS OPPORTUNITY FOR ADVANCEMENT SALARY $21000.00 OR DOE REQUIREMENTS Must be customer focused & driven. Must Have Excellent Sales Ability Excellent...
MTM/BridgeForce is seeking motivated and driven Customer Service Representatives for our call center! Competitive pay plus incentive plan Full Benefits including 15 days PTO & 8 Paid Holidays Requirements: 6 months customer service experience Excellent communication skills Minimum 30 WPM typing speed We will be conducting walk in interviews on Tuesday 09/16 and Wednesday 09/17 from 10:00 am to 3:0...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
CUSTOMER SERVICE REPRESENTATIVE $11.10 per hour Several part-time and seasonal day positions now available. We are looking for individuals who have outstanding communications skills and the desire to provide exceptional service to our customers. Computer experience required and prior experience in customer service is desired. Human Resources Mason Companies, Inc. 1251 1st Ave. Chippewa Falls, WI 5...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Title: Customer Service job in Blue Ash, OH. Summary: We have a job opening for a Customer Service Professional in Blue Ash, OH. This position will be responsible for providing the highest level of care and quick solutions to customers. The Customer Service job duties and responsibilities include: • Work closely with sales agents and customers to quickly and accurately process orders • Assis...
THE CITY OF ASHLAND IS ACCEPTING APPLICATIONS FOR THE FOLLOWING POSITION: CUSTOMER SERVICE REPRESENTATIVE, Finance Department Responds to inquiries and receives payments concerning utility/tax billings, licenses, and various other city revenue payments. Graduation from high school or equivalent with emphasis in business courses supplemented by one year related work experience. Must be ...
CUSTOMER SERVICE REPRESENTATIVE FT Good communication/ customer service skills; and computer knowledge required. DESIGN ASSIST. FT Background in design; good follow up skills; and computer knowledge required. Call Kathy Smith, 239-513-2237 or e-mail resume to: ***** EOE/DFWP Posting provided by:...
Earn top dollar while representing DIRECTV inside the world's largest and most successful retail chains. Talk SPORTS, MOVIES, and ENTERTAINMENT while promoting DIRECTV's new products and services. We take an Athletics-Program based approach to our management training. Team work, perseverance, and talent separate our team from the rest. We offer a guaranteed starting salary per week based on 40 ho...
Role Mandate The Seasonal Customer Service Representative (Seasonal CSR) represents Lord & Taylor and Hudson's Bay's ideals of service and quality to the customer. The Seasonal CSR responds to all assigned customer escalations, ensuring a timely response and resolution to issues, ensuring the customer's overall Lord & Taylor or Hudson's Bay experience is a positive one. The Seasonal CSR must be a...
JOIN OUR TEAM As a Seasonal Customer Service Agent Looking for an opportunity with one of the most stable companies in the area? Over the last 31 years, Grizzly Industrial has become one of the USA's largest providers of woodworking and metalworking machinery, tools, and related accessories. As a company, we value employees with a strong work ethic who desire excellence in the service they ...
Job Description: This Customer Service Representative Position Features: ? Great Location ? Potential Permanent Position ? Growing Company Immediate need for a Customer Service Representative seeking a great location, with the potential to turn into a permanent position with a growing company. Having the ability to keep up in a fast paced environment, strong attention to detail, and a profess...
Do you have experience in customer service? Are you a professional person interested in a challenging and rewarding full time job opportunity? If yes, then this customer service position at my client’s organization might be perfect for you! Summary: A very reputable manufacturer is looking for a specialized Customer Service Representative to join their team. Successful candidates will render a v...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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