Customer Service Representative Jobs in Andover, Massachusetts
58 Andover, MA Customer Service Representative jobs found on Monster.Jobs 1 to 20 of 58
Position Definition: The primary task of the Customer Service Representative is to accurately and efficiently receive and or proof sales orders and changes over the telephone. In addition to this, the Customer Service Representative is responsible for helping the customer and making their experience with L-com pleasant and productive. This job is an hourly position that reports directly to the Sal...
SEEKING INSURANCE CSR with 3-5 yrs. personal lines exp. Flexible hours, 15-20/wk. Small quiet office. salary negotiable. Call Anne @ 978-658-5950...
Ideal Tape Company Lowell, MA, 01851
Ideal Tape Company, a manufacturer of pressure sensitive tapes located in Lowell, MA has an immediate opening for an experienced customer service rep responsible for all aspects of customer service. The customer service representative will be responsible for order entry, customer inquiries, order scheduling, and issue resolution. The ideal candidate will have 2-5 years customer service experience...
The Customer Service Representative will primarily be responsible for servicing the needs of both internal and external customers; registered/non-registered licensees and registered rightsholders. Responsibilities include extensive customer contact, problem-solving and analyzing customer information, reviewing business procedures, and making recommendations. Account maintenance responsibilities, d...
Customer Service Company Overview: TimePayment Corp. is a specialized commercial leasing company that focuses on the micro-ticket equipment market. We seek relationships with manufacturers, distributors, or vendors that sell equipment in the $500 to $25,000 range. TimePayment Corp. is led by industry experts who have written over 700,000 micro-ticket leases. MicroFinancial Incorporated is the pare...
RESPONSIBILITIES: Our client is seeking a Customer Service Representative for their Burlington, Massachusetts (MA) location. Job Scope: As a Customer Service Representative you will be challenged with leveraging your ability to be a self-starter, be able to respond with a sense of urgency and reprioritize when needed. You will also be challenged to manage your time appropriately and be able to mul...
Customer Service Representative Department: Lessee Relations Customer Service The purpose of this position is to handle calls from our leasing customers. Resolve problems in a timely manner by listening and verifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem, collecting on any past due balances; following up with...
Join the Employer of Choice! JN Phillips Auto Glass Commercial Division, the leader in auto glass replacement is currently seeking applicants interested in joining our Woburn MA team. This Customer Service Representative (CSR) position is one that requires exceptional customer service skills as well as PC and data entry proficiency. Duties include scheduling auto glass repairs and replacements, in...
At StonehamBank we work as a team to achieve the fundamental principles of excellence, service and trust. Our experience has led us to what we are today, a stable institution that has progressed into the future with its own identity. Join us for a rewarding career in a gratifying work environment. To apply for this position please visit the following link: https://home.eease.adp.com/recruit/?id=12...
JMK Systems Solutions, a full service technology firm providing network consulting services, systems integration, hardware configuration and support currently is seeking a Part Time Customer Service Representative. Reporting to the VP of Development, you will act as the liaison between our external clients and JMK Technicians. According to company protocol, the Customer Service Representative will...
Company Confidential Medford, MA, 02155
The Customer Service Representative is responsible for servicing a core group of customers and their related Sales Representatives to achieve complete customer satisfaction while ensuring accurate and timely fulfillment of their orders and close coordination with the servicing distribution center. · Communicate fill rate and ship window issues to Sales Rep and Buyers o Make decision to leave open...
Job Purpose: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Duties: * Determines requirements by working with customers. Handle incoming telephone inquires, continuously improving one's ability to offer customer immediate, accurate response and resolutions thereby minimizing transferring of calls and putting custome...
Position Description: The Customer Service Representative serves as a liaison between BostonCoach - Dav El Worldwide and our client. The Customer Service Representative will respond to caller and e-mail inquiries and provide clients with product and service information in a professional and timely manner. Position Requirements: •Strong interpersonal and verbal communication skills •Intermediate co...
CUSTOMER SERVICE REP JOBS We need CSR’s and Call Center Reps! Metro-West (Waltham to Framingham areas) Great pay, zero fees to apply. INTERVIEWING NOW Come in and apply at 40 Washington St. #215, Wellesley Hills, MA 02481 OR apply online at “expresspros.com”. Send résumé by Friday to Considering a career move? We’re hiring Customer Service & Call Center Representatives....
Alegeus Technologies, LLC the leading provider of employee benefits debit cards, allowing consumers easy and immediate access to their funds via electronic administration is growing. Alegeus Technologies develops and supports a complicated benefits software package utilizing real time payment network transaction systems. Customer Service Representative Position in Waltham, MA Job Purpose: Establis...
Mass Eye & Ear Infirmary Requisition Number 14-0108 Title PATIENT ACCOUNTS CUSTOMER SERVICE REPRESENTATIVE Department Patient Accounts Shift Day Hours Per Week 40 City Charlestown State MA Description Responds to patient billing inquiries, the research of payments, and the initiation of the proper steps to ensure correct resolution of patients’ accounts Requirements High school graduate or equival...
About Our Organization Partners Healthcare is an integrated health care system, founded by Brigham and Women's Hospital and Massachusetts General Hospital that offers patients a continuum of coordinated and high-quality care. In addition to its two academic medical centers, Partners system includes community and specialty hospitals, a managed care organization, a physician network, community healt...
Customer Service Representative About the Job Job Purpose: Quickly and accurately assist customers dropping off and picking up dry cleaning, alterations & shoe repair orders. Prepare orders for completion after garments have been cleaned and pressed. Duties: Position will involve multitasking. In this position you will need to prioritize and move between all of the following things: - Assisting cu...
CUSTOMER SERVICE REPRESENTATIVE I SUMMARY: Provide quotations, receive and enter orders, and handle customer inquiries to maintain customer satisfaction. ESSENTIAL ELEMENTS: Take orders via phone, email, website, facsimile or mail, perform contract review and enter orders into computer and attach appropriate documentation. When necessary, deliver job paperwork to manufacturing. Handle customer inq...
Summary Contributes to revenue growth by servicing Verizon broadband, entertainment and telecommunications products and services, as well as contacting customers to negotiate collections on Verizon's accounts receivable. Serves as principal link between the company and customers. Receives and initiates customer contacts by telephone, correspondence, and occasional personal contact. Ensures custome...
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Customer Service Career Tools
Customer Service Representative
$22,880.00 - $46,675.00
Typical Salary for Customer Service Representative in Andover
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Confers with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details regarding complaints; build customer rapport by actively listening to customer requests and inquiries.
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