Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5760
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking a Customer Service Representative in Philadelphia, PA. Earn $14.00 per hour at this full-time, temporary position. Work 37.5 hours per week, Monday through Friday, 8:00 AM to 5:00 PM. Job Description: Take inbound calls for all departments within the client's s...
Customer Service Representative $24,950.00 Appleton The QTI Group is a privately owned human resources and staffing organization. Specializing in the placement of industrial, administrative, professional and executive talent, we partner with you to understand your career goals and advise you on opportunities. Our wide reaching network lets us offer you more choices at all skill levels with flexibl...
Several Full-Time Customer Service Representative Jobs in Phoenix, AZ A large and expanding company in Phoenix has several openings for Full-Time Customer Service Representatives. These positions will be responsible for handling incoming phone and email correspondence, entering heavy data input, and managing customer accounts. This nation-wide organization is the top producing and largest location...
Full-Time Bilingual Medical Customer Service Representative Job in Phoenix, AZ An organization located in Central Phoenix has openings for full-time Bilingual Medical Customer Service Representatives. This position will be responsible for both inbound and outbound customer service calls along with heavy scheduling, navigating multiple screens, and providing top-notch customer service. Medical expe...
Bilingual Customer Service Representative job in San Diego, CA Ajilon Professional Staffing is actively seeking qualified candidates for a Bilingual Customer job in San Diego, CA. This is a direct hire opportunity for our client in central San Diego within the manufacturing industry. Pay will be $16-$20 per hour, depending on experience. You will be the main client contact and will regularly be us...
Customer Service Representative with NetSuite job in San Diego, CA Ajilon Professional Staffing is partnering with our growing client in the pharmaceutical industry to fill a temporary to direct hire Customer Service Representative with NetSuite job in San Diego, CA. This is a temporary to direct hire opportunity paying $12-$14 per hour, depending on experience. You will work closely with the VP o...
We have a job opening for a bilingual Mandarin Call Center Customer Service Representative in Whittier, CA. This position will be responsible for taking incoming phone calls from customers regarding company services, pricing, and service packages. Organization's operating hours are from 7:00am to 9:00pm, 7 days a week; therefore, qualified applicants must be available for any 40 hour work week sch...
A Bilingual Customer Service Representative job in Denver, CO is immediately available with Ajilon Professional Staffing. To be considered a candidate for the outstanding opportunity you should speak both English and Spanish fluently and have over 6 months experience with customer service. The company offers great growth potential and a fun environment. If you have call center experience that is a...
Full-Time Medical Customer Service Representative Job in Phoenix, AZ A large and growing company located in Phoenix has several full-time job openings for Medical Customer Service Representatives. This position will handle heavy inbound phone calls, data entry, and giving top notch customer service. Medical experience is not required as comprehensive training is provided. There is immense opportun...
A temporary to hire CSR Customer Service Representative job in Phoenix, AZ is currently available courtesy of Ajilon Professional Staffing. To be considered for this opportunity, you must have at least 6 months experience in a similar role or prior inbound call center experience. If you are looking for a chance to get your foot in the door within a large and growing organization, please continue r...
Customer Service Representative opening in Brisbane, CA One of Ajilon’s top Bay Area clients has an immediate opening for a Customer Service Representative for a full time, temporary role at a leading logistics firm located just south of San Francisco. This position can be accessed via BART, and also offers free parking. The ideal candidate will have exceptional customer service skills, a willingn...
We have a job opening for a Customer Service Representative with strong Account Manager experiences for a job in Whittier, California. This position will be responsible for assisting key commercial clients with product inquiries, order processing, detailed account maintenance, billing discrepancies and issuing return authorizations. Qualifications: - Minimum of 3-years experience in Customer Servi...
Customer Service Representative Job in Carlsbad, CA Ajilon Professional Staffing is looking to fill a temporary to direct hire Customer Service Representative job in Carlsbad, CA. This is a temporary to direct hire opportunity with our client paying between $11-$13/hr. You will be responsible for handling all customer inquiries, submitting claims, and making follow-up calls in an extremely fast-pa...
Ajilon Professional Staffing is currently recruiting for 2 Customer Service Representatives for our client on the South Side of Pittsburgh. Ideal candidate will have 1 year of experience in a call center environment, excellent communication skills, and computer savvy. Customer Service Representative Job Responsibilities Include: • Take heavy inbound calls with customers • Enter order information i...
We are looking to recruit a dedicated individual to fill a Customer Service Representative Job near Downers Grove, IL! You must have at least one to three years’ experience in a customer service role. You will be resolving and documenting all technical support issues. You must also have excellent communication skills. Responsibilities for this Customer Service Representative Job: - Manage and reso...
Ajilon is working with an established merchandising company to immediately fill a temp-to-hire Customer Service Representative job in Fort Worth, TX. If you have one year experience and an energetic, outgoing personality then this could be a great opportunity for you! Are you looking for a challenging career and will provide growth opportunities? If you want to be a part of a family-owned business...
Customer Service Representative Job in Phoenix, AZ A fantastic organization in Phoenix is looking to hire several outstanding customer service representatives. They are looking for motivated and outgoing individuals with at least one year of customer service experience. In this role the representative would be taking incoming calls from clients who have broken utilities. Once the problem is identi...
There are two, very exciting, Medical Customer Service jobs available now in Denver, CO with Ajilon Professional Staffing! If you are open to working a 6 month contract, have at least 2+ years’ call center experience within a medical or healthcare facility and have a positive attitude this may be the job for you! Requirements for the Medical Customer Service Representative: • At least 2+ years’ wo...
Ajilon Professional Staffing is hiring for a Customer Service Representative for a contract position in the Tacoma Area. This is an excellent opportunity for someone with a minimum of 1 year of customer service experience, ideally in a call center environment. One of the primary responsibilities will be providing the first line of customer care and will handle a variety of customer service calls a...
Customer Service Representative for the Underwriting Department needed for Great Company in Western Suffolk County! RESPONSIBILITIES: Qualified candidate will be answering questions concerning a policy status or billing error. Will be analyzing applications and screen applicants based on certain criteria. Will also be ensuring that policy transactions such as renewals or quotes are issued and chan...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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