Customer Service Representative Jobs
Customer Service Representative Job Overview
Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.
Customer Service Representative Education
Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.
Customer Service Representative Job Market
The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.
Customer Service Representative Job Salary
Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
Customer Service Representative Summary: Represents WB Mason Company, Inc. in a positive manner while speaking with customers and co-workers, processing orders and responding to customer needs or requests. Essential Duties and Responsibilities: Answers “loop” calls Follow-through with all matters related to loop calls ie: pick-ups, research, etc Interacts with Sales Representatives Interacts direc...
Several Full-Time Customer Service Representative Jobs in Phoenix, AZ A large and expanding company in Phoenix has several openings for Full-Time Customer Service Representatives. These positions will be responsible for handling incoming phone and email correspondence, entering heavy data input, and managing customer accounts. This nation-wide organization is the top producing and largest location...
Full-Time Bilingual Medical Customer Service Representative Job in Phoenix, AZ An organization located in Central Phoenix has openings for full-time Bilingual Medical Customer Service Representatives. This position will be responsible for both inbound and outbound customer service calls along with heavy scheduling, navigating multiple screens, and providing top-notch customer service. Medical expe...
A Bilingual Customer Service Representative job in Denver, CO is immediately available with Ajilon Professional Staffing. To be considered a candidate for the outstanding opportunity you should speak both English and Spanish fluently and have over 6 months experience with customer service. The company offers great growth potential and a fun environment. If you have call center experience that is a...
Bilingual Customer Service Representative –CSR- Call Center Representative Job in Phoenix, AZ The Customer Service Representative Duties and Responsibilities include: A local leading organization is currently seeking an entry level Bilingual Customer Service Representatives in Phoenix, AZ for a temporary to hire position. Customer service representatives will handle inbound phone calls dealing wit...
We are looking to recruit a dedicated individual to fill a direct hire Customer Service Representative Job in Chicago, IL. You must have at least two years of experience as a customer service representative. You will be responsible for handling customer orders, sales support, and fielding customer inquiries. Strong knowledge of Microsoft Office, EDI and Customer Service ERP module is required. Cus...
Ajilon Professional Staffing is hiring for a Customer Service Representative for a contract position in the Tacoma Area. This is an excellent opportunity for someone with a minimum of 1 year of customer service experience, ideally in a call center environment. One of the primary responsibilities will be providing the first line of customer care and will handle a variety of customer service calls a...
We have a direct hire job opportunity for a Business Analyst CSR Manager job in City of Industry, California. In this role you will be focused on supply chain planning, forecasting, and replenishment. This position will also play a key role in client delivery through extensive client analytics and forecasting. Job Responsibilities include: -Extensive large data set analysis utilizing MS Excel/ AS4...
Customer Service Representative Job in Oceanside, CA Ajilon Professional Staffing is looking to fill a temporary to direct hire Customer Service Representative job in Oceanside, CA. This is a temporary to direct hire opportunity with our client paying between $14-$16/hr. You will be responsible for handling all customer inquiries, orders, and shipping questions in an extremely fast-paced environme...
We are currently recruiting for a Customer Service Representative job in the High Point area! The person in this role must have an empathetic, energetic and engaged attitude with prior furniture customer service experience. They will be dealing with a lot customers and need to have strong communication skills. This is a great opportunity with a great company! Customer Service Representative Job Re...
We are currently recruiting for a part-time Customer Service Representative job in High Point, NC! This is a part-time position with 22-24 hours a week but a great way to get your foot in the door. The candidate in this role must be energetic with a great customer service mentality. This is a great company that is an industry leader and has a great focus on community involvement. Part-time Custome...
We are looking to recruit a dedicated individual to fill a Customer Service Representative Job near Downers Grove, IL! You must have at least one to three years’ experience in a customer service role. You will be resolving and documenting all technical support issues. You must also have excellent communication skills. Responsibilities for this Customer Service Representative Job: - Manage and reso...
Ajilon is working with an established merchandising company to immediately fill a temp-to-hire Customer Service Representative job in Fort Worth, TX. If you have one year experience and an energetic, outgoing personality then this could be a great opportunity for you! Are you looking for a challenging career and will provide growth opportunities? If you want to be a part of a family-owned business...
There are two, very exciting, Medical Customer Service jobs available now in Denver, CO with Ajilon Professional Staffing! If you are open to working a 6 month contract, have at least 2+ years’ call center experience within a medical or healthcare facility and have a positive attitude this may be the job for you! Requirements for the Medical Customer Service Representative: • At least 2+ years’ wo...
Customer Service Representative for the Underwriting Department needed for Great Company in Western Suffolk County! RESPONSIBILITIES: Qualified candidate will be answering questions concerning a policy status or billing error. Will be analyzing applications and screen applicants based on certain criteria. Will also be ensuring that policy transactions such as renewals or quotes are issued and chan...
Title: Tempe, AZ Customer Service Representative job Summary: Brand new job opportunity for a Customer Service Representative in Tempe, AZ. The opening is supporting the company's customer base with inbound calls, assisting customers with information requests, data entry of customer information into company database, as well as email correspondence to follow up with resolutions. This position is h...
OPEN HOUSE – MONDAY, JUNE 30th, 2014 from 1pm to 4pm Ajilon Professional Staffing, an Industry leader in temporary and temp-to-hire staffing, will be holding an open house on Monday, June 30th, from 1pm- 4pm for Customer Service professional*. No appointments needed! We will be recruiting for: - Customer Service Representatives with at least 6 months previous experience working in a call center en...
Senior Customer Service Representative Job in Kansas City, MO! Searching to hire an experienced Customer Service Representative that has a high-level of problem solving experience and several years of experience! This position will entail training new team members on new product and offering business to business customer service. This job does have the opportunity to go permanent. It will start wi...
A temporary to hire CSR Customer Service Representative job in Phoenix, AZ is currently available courtesy of Ajilon Professional Staffing. To be considered for this opportunity, you must have at least 6 months experience in a similar role or prior inbound call center experience. If you are looking for a chance to get your foot in the door within a large and growing company, please continue readin...
We’re seeking Bilingual Customer Service Representatives (CSR) to fill a job opportunity in Phoenix, AZ. The Bilingual CSR is responsible for providing timely, appropriate and linguistically competent information to all inquiries. Bilingual: English/Spanish, Cantonese or Mandarin REQUIRED. The Bilingual Customer Service Representative (CSR) job Duties and Responsibilities include: - Answers teleph...
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Customer Service Career Tools
Customer Service Representative
$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Responds to all customer calls and correspondences in a timely fashion.
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