Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 8934
Customer Service Representative CSR We have an opening for a Customer Service Representative on 1st and 2nd shift. This person will be responsible for processing the customers ship/rec. paperwork, create, review, and close job orders, resolve product or service issues with the customer, accountable for customer inventory, answer phones and contribute to the team. Skills/Qualifications: Customer ...
PFS Group A Nationwide Patient Account Management Firm. Based in Houston, Texas, with satellite offices in Crystal City, Texas, Denver, Colorado, and Fresno, California, we currently work with 25+ clients who operate more than 100 hospital facilities — from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our cl...
Nashville-based Insurance Company seeks several Licensed Customer Service Representatives to work at their In-bound Call Center. Required: Active TN license in Life a & Health Good listening skills High attention to detail Self-motivating Call center experience preferred This position will pay $18.75/hour; assignment duration will be 5-6 months. You will be need to be able to work any 8 hou...
Nashville-based Insurance Company seeks several Non-licensed Customer Service Representatives to work at their In-bound Call Center. Requirements: Good listening skills High attention to detail Self-motivating Sales ability Call center experience Computer software knowledge For this position, the pay will be $13/hour; assignment duration will be 8 weeks with the possibility of going longer...
Inbound Call Center/Customer Service Reps & Processing Clerks NOW HIRING! $11.00 to 11.25 an hour Temp to Hire 40 hours a week – Monday through Friday *Must be able to work an 8 hour shift Monday through Friday between the hours of 7am-8pm. Training hours for first 6 weeks are 8 to 5, then will be with mentor for 4 weeks during which time schedule may change* JOB DESCRIPTION: *Contacting c...
Yourazjobs Chandler, AZ
At Verizon, our technology allows machines to communicate vital information to one another, making businesses and individuals more informed, agile and adaptive, thatâ??s the kind of work we do. And you can be a part of it. Opportunities currently exist in Chandler, AZ: Customer service representative â?? job id # 359156 Bilingual customer service representative â?? job id# 359159 Enjoy be...
Job Description: Cosmos Granite is looking to fill a Full-Time hourly Customer Service Representative position in Salt Lake City, Utah. Work closely with management and sales to assist retail customers and contractors, both in person and over the phone, to meet their needs. As part of this process, you will work with customers selecting the stone slabs that will become their granite kitchen count...
Busy, productive State Farm Agent's office seeks experienced BILINGUAL (Spanish) customer service rep. This is an established, large Agency with very little turnover. If you are outgoing, professional,dependable, good with people and looking for a long term opportunity, please contact us. We are looking for a P&C liscensed ( life/health a plus) candidate with a stable work history. STATE FARM E...
Seeking Customer Service Representatives for seasonal openings! ABOUT DANCING DEER Dancing Deer Baking Company has been in business for 20 years, and is recognized as one of the food industry’s premier bakery and gift brands (selling clean-ingredient and kosher-certified cookies, brownies, cakes and baking mixes) in the corporate gifting, direct-to-consumer, specialty and natural products market...
Laboratory Corporation of America New Castle, DE
Acts as a technical reference within the Customer Service Department while functioning as a liaison between LabCorp and its accounts in response to inquiries and problems. Evaluates new procedures on methods under direct supervision of department supervisor or group leader. Assist in training and orientation of personnel as assigned....
Laboratory Corporation of America Tampa, FL
Acts as a technical reference within the Customer Service Department while functioning as a liaison between LabCorp and its accounts in response to inquiries and problems. Evaluates new procedures on methods under direct supervision of department supervisor or group leader. Assist in training and orientation of personnel as assigned....
Robert Half Honolulu, HI
Description Downtown company is seeking 60 temporary customer service representatives for an upcoming project with the cruise ships. Reliable work ethic, computer knowledge, detail oriented appearance and friendly attitude a must. Salary $8.55 to $9.90 per hour...
This position is responsible for applicant appointment scheduling. Essential Job Functions (includes but is not limited to): Provide appointment-scheduling services to applicants via phone, fax, & web site. Provide excellent customer service. Provide directions to fingerprint locations. Provide basic answers to applicants with questions about fingerprinting processes. Provide basic problem s...
Kelly Services Glendale, AZ
Job Description The North Valley Kelly Office is now accepting resumes for Customer Service/Call center positions. Responsibilities: Provides customer service to members by telephone. This position will be primarily responsible for taking member payments by phone. Main Responsibilities: - Responds to member questions and billing inquiries. - Processes member payments - Special projects as n...
Robert Half Fort Worth, TX
Description OfficeTeam has partnered with an international Fortune 100, retailer to assist them with opening a new Customer Care Center in the North Fort Worth area. We currently have 15 direct-hire openings for Senior Agents within this Customer Care Center. An individual must be able to successfully perform the essential functions of this position, listed below. Completes work assignments and ...
Robert Half Wall, NJ
Description We currently have an opportunity for a results oriented Customer Service Representative for one of our Construction clients in the Monmouth County area. This position would be temporary to full time for the right candidate and would be reporting to the Office Manager. In this role, you will perform Costumer Service with their clients, administrative and office support duties for multi...
ACI Worldwide Houston, TX
Job Description: “Inspired, driven, passionate innovators. Defining the future of global payments…together” ACI Worldwide, the Universal Payments company, powers electronic payments and banking for more than 5,000 financial institutions, retailers, billers and processors around the world. ACI software processes $13 trillion in payments and securities transactions for more than 250 of the leading...
Robert Half Omaha, NE
Salary DOE Description Robert Half Technology is seeking dynamic customer service representatives on behalf of one of our high-profile telecommunications clients in the Omaha area. Robert Half Technology offers healthcare benefits, paid vacation and bonus hours, free online training and more exciting benefits! If you are interested in new opportunities and would like to learn more about this ...
AHCCCS/ ARIZONA LONG Term Care System Kingman Office is recruiting for an entry level Customer Service Representative 1. This position assists customers & operates various computer software programs. Excellent benefits package. Visit azstatejobs.gov & search Job ID: 12325 for a full job description & to apply....
Northwest Exterminating is recruiting for an Inbound Call Customer Service Representative. Position is M-F with an occasional Saturday (only morning hours) •Main Tasks and Responsibilites: •Work in a Fast paced environment. •Assist customers either by phone or electronically. •Keep records of customer transactions and interactions. •Communicate and Coordinate with internal departments. •Mus...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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