Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 30414
Job Description: Description: Professional, yet Fun Environment ? Flexible Shifts ? Call Center ? Working with Several Clients during their Holiday Season ? Excellent Training Program ? Seeking Detailed Individuals ? Retail Experience a Plus ? Excellent Training Program for Detailed Individuals ? Retail Experience a Plus ? 75 Positions to Fill!!! We are an equal employment opportunity employer an...
Planet Fitness has some of the best employees in the industry. If you are energetic, passionate and dedicated, then we've got a place for you! Our fast-paced environment is dedicated to providing the best customer service in a fun, rewarding environment. Our wicked cool staff is what makes Planet Fitness a great place to work. Our New Philadelphia Club has the following positions available : * Me...
Customer Service Representative CSR We have an opening for a Customer Service Representative on 1st and 2nd shift. This person will be responsible for processing the customers ship/rec. paperwork, create, review, and close job orders, resolve product or service issues with the customer, accountable for customer inventory, answer phones and contribute to the team. Skills/Qualifications: Customer ...
Nashville-based Insurance Company seeks several Licensed Customer Service Representatives to work at their In-bound Call Center. Required: Active TN license in Life a & Health Good listening skills High attention to detail Self-motivating Call center experience preferred This position will pay $18.75/hour; assignment duration will be 5-6 months. You will be need to be able to work any 8 hou...
Product Installer/Customer Service- Multiple sites in the LA Area We are looking to hire entry-level customer service representatives at multiple client sites in the LA area. No experience needed to apply. This position is looking to support our client during a busy holiday season, and will be guaranteeing 32 hours of pay each week, regardless if you work 32 hours or not! If you are a hard/relia...
Temporary Customer Service Representative Jackson Hewitt’s Support Center in Sarasota is seeking Seasonal Customer Service Representatives in our Call Center from approximately December 2014 – April 2015. Representatives will assist Jackson Hewitt franchise operators via phone, chat, or e-mail to identify and resolve questions pertaining to hardware, networks, Jackson Hewitt business processes or...
At Regus, we're leading a business revolution - with over 1 million clients and growing - we're building a brand new sector that's growing rapidly all over the world. We're helping businesses of all sizes adapt to the changing needs of mobile working, global growth and the demand for flexible working - in short- we make business happen. You'll lead the customer service team that makes our innovat...
Job Description: Healthcare Company is looking for a customer service representative. Responsible for responding to routine inquiries from internal and external customers regarding products and services. Duties include: *Answering inbound calls and processing orders *High volume call center *Fast Pace *Must have excellent communication and Customer Service skills *Must be able to embrace ch...
Job Description: Customer Service Representatives: $27,000/year About the Position Large Minneapolis based company seeking Customer Service Representatives for their call center at competitive pay! It is a fast paced, motivating, and exciting atmosphere. This opportunity offers a paid two week training course and close mentoring support by team leaders. Ideal candidate is detail oriented and or...
At Regus, we're leading a business revolution - with over 1 million clients and growing - we're building a brand new sector that's growing rapidly all over the world. We're helping businesses of all sizes adapt to the changing needs of mobile working, global growth and the demand for flexible working - in short- we make business happen. You'll lead the customer service team that makes our innovat...
Utility Telephone is seeking motivated, tech-savvy tech support team for our Stockton call center and engineering office. Hiring Immediately!!!!! Salary starts at $33,000 per year/ about $15.87 per hour Some of the duties include: 1. Receiving enquiries from business-only customers (not general consumers) 2. Opening maintenance and request tickets from customers. 3. Communicating with employ...
Customer Service Representative A distribution company in Memphis has an immediate,temp-to-hireopening for a Customer Service Representative. Requirements: Two to five years of customer service experience is required. Experience with heavy phone orders and various product lines is a huge plus. Must have strong basic math skills. Will enter data into an AS400 system Good computer skills are ...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your ...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your ...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your ...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your ...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your ...
Job Description: We are looking for Customer Service Representatives that want to become a member of a growing organization, who will offer new ideas & will work hard to make the company, and themselves, a success. The Customer Service Representative responsibilities may include a variety of different duties including the processing & entry of new business, updating & creating reports in Word & E...
Job Description: Customer Service Representative/ Data Entry We are in search of our next team member to support our Customer Service Department! Do you love customer service and helping others? Do you posses strong and accurate data entry skills? If so, then we need you! The Customer Service/ Data Entry position is required to respond to all customer inquiries via e-mail, telephone and in-perso...
Liberty Mutual Insurance At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and casualty insurance. As of December 31, 2012, Liberty Mutual Insurance had $36.9 billion in annual consolidated revenue. Our financial strength and profitability...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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