Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5726
Company Confidential Tulsa, OK, 74104
Insurance/CSR/Agent Property and Casualty agency seeking full time position. Some experience helpful, but not necessary. High school diploma required, college a plus. Basic math and computer knowledge a must. Effective communication skills required. Fast paced environment. Must have a reliable work history. Non-smoking environment. 25K to start and would increase after license. Benefits/vacation....
Call center near the airport is seeking in-bound telephone customer support representatives. Duties include responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders and preparing reports. Position requires typing speed of 30 wpm and Windows testing. Background check will be conducted. You must have a High School Diploma or GED. You must be flexi...
Job Description: Customer Service Representative wanted!!! Our client is looking for a stellar bilingual customer service representative to join their organization. Candidate must have 2-3 years customer service office experience, MUST be bilingual in Spanish. Start your new career today! If this sounds like you apply today! We are an equal employment opportunity employer and will consider all qua...
Job Description: We are currently seeking a Customer Service Representative that is customer service oriented and that is a team player. Are you outgoing, self-motivated, energetic and friendly? Then this position is for you! The ideal candidate will be responsible for overall customer service requests with a high level of professionalism, and performs some administrative duties in a timely manner...
Job Description: We are currently looking for a Technical Customer Service Representative to work in our clients Warrendale area office. This employee is responsible for developing and maintaining excellent customer relations and troubleshooting technical issues. In addition, they are responsible for retaining the existing customer base by satisfying customers? concerns quickly and completely and...
Job Description: Inside sales/CSR position for a great company located in Moorpark. Must have a minimum of 3 yrs. exp., strong phone skills, sales, data entry, order entry and excellent grammar and spelling, Will assist customers via phone and e-mail. Must be proficient in Word, Excel and Outlook. Great benefits. Apply for this great position as an Inside Sales/CSR today! We are an equal employmen...
Job Description: Job Title: Bilingual Customer Service Representative Short Description: Respond to customer requests and questions regarding service, products and account information, analyzing and rectifying customer concerns using established procedures in English and one other language such as Spanish or French. Duties/Responsibilities: ? Confer with customers by telephone or in person to prov...
Job Description: Immediate need for customer service representative that is a professional with accounting experience. Position will need a great customer service skills and the ability to work in a fast paced environment. Ability to multi-task is a must! Position requires customer service, order entry, credit/debit experience, matching packing slips with bills, and detailed data entry. We are an...
Job Description: Inside sales/CSR position for a great company located in Moorpark. Must have a minimum of 3 yrs. exp., strong phone skills, sales, data entry, order entry and excellent grammar and spelling, Will assist customers via phone and e-mail. Must be proficient in Word, Excel and Outlook. Great benefits. Apply for this great position as an Inside Sales/CSR today! We are an equal employmen...
Job Description: Inside sales/CSR position for a great company located in Moorpark. Must have a minimum of 3 yrs. exp., strong phone skills, sales, data entry, order entry and excellent grammar and spelling, Will assist customers via phone and e-mail. Must be proficient in Word, Excel and Outlook. Great benefits. Apply for this great position as an Inside Sales/CSR today! We are an equal employmen...
Job Description: Inside sales/CSR position for a great company located in Moorpark. Must have a minimum of 3 yrs. exp., strong phone skills, sales, data entry, order entry and excellent grammar and spelling, Will assist customers via phone and e-mail. Must be proficient in Word, Excel and Outlook. Great benefits. Apply for this great position as an Inside Sales/CSR today! We are an equal employmen...
Job Description: Inside sales/CSR position for a great company located in Moorpark. Must have a minimum of 3 yrs. exp., strong phone skills, sales, data entry, order entry and excellent grammar and spelling, Will assist customers via phone and e-mail. Must be proficient in Word, Excel and Outlook. Great benefits. Apply for this great position as an Inside Sales/CSR today! We are an equal employmen...
Job Description: Inside sales/CSR position for a great company located in Moorpark. Must have a minimum of 3 yrs. exp., strong phone skills, sales, data entry, order entry and excellent grammar and spelling, Will assist customers via phone and e-mail. Must be proficient in Word, Excel and Outlook. Great benefits. Apply for this great position as an Inside Sales/CSR today! We are an equal employmen...
Job Description: Immediate need for Bilingual Spanish Customer Service Representative seeking a great working environment, paid training and an opportunity for growth. Dependability, bilingual Spanish and customer service focused will be keys to success in this well known organization. Will be responsible for answering incoming calls, entering information and researching data for this insurance co...
Job Description: Well-Known company is looking to hire a Bilingual Spanish Customer Service Representative w/warehouse, manufacturing, distribution or logistics background. JOB DUTIES: Ideal candidate will be responsible for interacting with drivers, confirming deliveries, making sure that the deliveries arrived on time and with no damages, and other logistics responsibilities. In addition, will m...
Customer Service Representative Frisco, TX Not your typical CSR job. Handling a highly sensitive matter of medication recalls. Healthcare background is very helpful for this position but not required. We need candidates who will be calm, patient, empathetic and most of all, those that can instill trust. We need candidates that have experience with follow up skills for this one! Great Customer Serv...
United Lender Services (ULS) is one of the fastest-growing national providers of real estate transactions services and mortgage solutions throughout the United States. ULS simplifies the closing process by providing a full suite of services on a nationwide level. Our team of industry-tenured experts manages every point in the process, affording the same quality of service to matters large and smal...
Our client, an Innovative Lighting and Furniture Design Company, located in New York is seeking Customer Service Representatives to join their Sales Team for their rapidly growing brand. Job Responsibilities Include: Process and confirm international orders to dealers and coordinate the delivery process Partner with warehouse to assist with dispatch of orders and update order tracking log daily Su...
Customer Service Representative In business since 1981, Ayers Basement Systems is a growing company with the reputation of being a leader in basement waterproofing, crawlspace encapsulation, and foundation repair work. We are looking for personable individuals who are interested in representing us through our call center as a Customer Service Representative. Ayers has an immediate full-time positi...
Manpower is currently recruiting for a client in Salt Lake City, UT . We are looking for a customer service representative to provide professional solutions to our client end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for field employees, executives and channel regarding custom...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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