Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5489
Banking FIRST STATE BANK has open positions for FT/PT Customer Service Representative/Teller at our DeKalb branch.Applicant must be able to open new accounts, and provide maintenance to existing accounts, cross-sell company products and services, as well as provide the best overall experience to customers. This person will also handle daily banking transactions. This position requires attention to...
Description: You want more challenge. You want more opportunity. You want more reasons to head in to work every day. We want more people like you. UnitedHealth Group Customer Care Centers are home to a team that lives and breathes restless. We're still finding ways to outdo what we did yesterday. And that's what makes us one of the fastest growing businesses in the country and the world. Now it's...
CUSTOMER SERVICE REPRESENTATIVE Snyder Industries, Inc. a manufacturer of plastic tanks and storage containers, has an opening for a Customer Service Representative; performing various customer service follow-up functions, includes writing and entering orders, designated filing, preparing designated reports and other administrative duties for our product lines. Knowledge/Skills: PC Skills, communi...
CUSTOMER SERVICE REPRESENTATIVE Pro-Pak Industries, a Maumee, OH manufacturer of corrugated containers and displays, seeks to add an experienced and professional Customer Service Representative to its dedicated team. We are a customer-focused supplier who has been recognized for service, quality and graphic excellence. We seek a qualified CSR who possesses: 3-5 years customer service experience so...
Midwest Infinity Group is pioneering, hard-working, and looking for Customer Service Representatives just like us. Throughout our history, we've helped people like you connect with training, technology, and opportunities to grow. How much can we accomplish together? It's ridiculous. Join us as a CUSTOMER SERVICE REPRESENTATIVE! Midwest Infinity Group is at the center of the communication & marketi...
Customer Service Representative The BEK communications Cooperative, has been offering state of the art communications services and technologies in the Northern Plains since 1952. BEK is a progressive company utilizing fiber technology for advanced IP services. We are experiencing phenomenal growth in 2014 and are adding to our staff to accommodate this. BEK Communications is a growth oriented tele...
Lincare, Leading National Respiratory Company Seeks Friendly, attentive Customer Service Representative Phone skills that provide warm customer interactions a must. Maintain patient files, process doctors' orders, manage computer data and filing. Growth opportunities are excellent. Please apply in person at: 5800 Cornhusker Hwy. Suite 1, Lincoln, NE 68507 fax resume to 402-464-9743 or call 402-464...
Johnstown, 15904
SALES REPRESENTATIVE CUSTOMER SERVICE REPRESENTATIVE 1ST SUMMIT BANK, selected as one of the â.Best Places to Work in Pennsylvaniaâ. from 2001 thru 2013, is seeking talented career minded individuals to fill full-time sales and customer service positions. Candidates should be goal oriented, computer literate, possess excellent interpersonal communications skills and sales and customer service skil...
Job Description: We have multiple positions available for customer service reps with Call Center and MEDICAL / HEALTH CARE BACKGROUND!! Desired candidate will have at least 2yrs experience in high volume customer services in a hospital or health care company. Must be fluent in English and one of the following : Spanish, Vietnamese or Korean. We are an equal employment opportunity employer and will...
Job Description: Customer Service Representative: If you?re looking for professional environment, great benefits, and excellent training program, then this could be the position for you. Northend insurance company is aggressively seeking a customer service rep who demonstrate knowledge of computer software, job enthusiasm, and the ability to multi-task. Responsibilities include responding to custo...
Job Description: Immediate need for a Bilingual Spanish Customer Service Representative seeking competitive pay, professional work environment and stability in their career. This job will entail a heavy call volume with upwards of 100 calls per day. Attention to detail, excellent bilingual communication skills and being customer service focused will be keys to success in this growing, stable organ...
Job Overview Primary Purpose and Essential Functions: Manage and perform Customer Service functions regarding designated business from a geographically defined territory or assigned customer base which could include regional, dedicated or a decentralized National Account. This position will assist in balancing available capacity and freight demands in conjunction with maintaining a positive workin...
Customer Service Representative …. Receive inbound calls from beneficiaries enrolled into a PDP or MAPD program. Assist beneficiaries with updating account information, providing plan information, resolving issues with utilization of the plan, and taking new orders or reorders for products sponsored by the plan(s), e.g., OTC I. ESSENTIAL DUTIES AND RESPONSIBILITIES Update account information such...
Customer Service Representative for Insurance Industry Leader! Job Label:DTIA_CSR For the customer service professional looking to have a measurable impact on the present and future business of an industry leader, look no further! Farmers Insurance in Verona, WI is looking for a great Customer Service Representative. This is a position with a career path that has no limits! The Customer Service Re...
MSE Technologies, LLC, a $140MM Global Manufacturer and Distributor of high-quality imaging consumables, located in Van Nuys, California, is seeking Customer Service Representatives (CSR) to enhance its current team. At MSE Technologies, LLC, a CSR is responsible for handling all customer inquiries, complaints, RMA's and providing the highest level of service to ensure 100% satisfaction. The CSR p...
Customer Service Representative - Great Opportunity with Industry Leading Firm! Job Label:MAG_1442C7333AB-2 Want to join a fast growing company that promotes learning and provides an excellent opportunity for individuals seeking a challenge? For the receptionist / customer service representative that is tired of the same old repetitive calls everyday this is an unique chance to address multiple si...
First Fence of Georgia located in Kennesaw is seeking a Customer Service Representative to join our team. This role will have daily interaction with the customers, sales representatives and other departments. You will be working in a small team environment. We are looking for a self-starter with a minimum of 2 - 3 years customer service experience, great communication skills via phone and email, a...
Job Title: Customer Service Representative Job Type: contract Duration: 12 months Location: Akron, OH Salary: 11.00/hr. Our client is seeking 20 Customer Service Representatives for their Akron, OH location. The position is a 12 month contract assignment and is paying 11.00/hr. Please see the job description and qualifications below. Job Summary: Responsibilities - Initiating trouble calls, creati...
Disability Services of the Southwest is seeking a Bilingual Customer Service Representative to add to our team! What we do: DSSW is one of the largest providers of support services to people with disabilities and the elderly in the State of Texas. Our services include personal attendant services, nursing and therapies, as well as assistance in home modifications, adaptive aids, job coaching and su...
The Customer Service Representative is a front line service professional and brand representative for HSN. By establishing meaningful connections and confidently driving to accurate and appropriate resolutions to problems with customers’ orders, accounts, or other aspects of the customer experience, the Hybrid Customer Service Representative builds customer loyalty and increases brand value with e...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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