Customer Service Representative Jobs in Danville, Illinois

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DESCRIPTION OF DUTIES: Provide exceptional customer service primarily through phone and email communication to inbound callers and clients. This will include receiving and resolving a comprehensive variety of client requests and inquiries. You must be able to handle moderately complex internal and external client inquiries and concerns via phone and email. You will be using customer support softwa...
DESCRIPTION OF DUTIES: Primary responsibility will be to monitor calls in a call center environment by using past experience and knowledge of process. They will be able to do the following: Provide exceptional customer service primarily through phone and email communication to inbound callers and clients. This will include receiving and resolving a comprehensive variety of client requests and inqu...
Jobs in this category are responsible for providing professional, timely, and courteous customer service in the installation, alignment, brake, and mechanical areas of the Automotive Center. Individuals should be working towards or have completed ASE Certification. Qualifications • Must be 18 years of age or older EOE Minorities / Females / Protected Veterans / Disabled...
2nd shift Customer Support position, in Danville, IL. Will be interacting with customers in response to inquiries about products and services and resolving customer concerns. Must be able to type 45WPM with computer experience. Previous call center or customer service experience required....
DESCRIPTION OF DUTIES: The position is responsible but not limited to supervising and monitoring functions in a call center environment with flexibility to manage staff working evenings and weekends. ESSENTIAL FUNCTIONS: - Ensures Service Level agreements are met by monitoring and controlling the processes under assigned areas of responsibility - Trains and supervises staff on various activities -...
DESCRIPTION OF DUTIES: The position is responsible but not limited to managing and monitoring functions in a call center environment with flexibility to manage staff working evenings and weekends. ESSENTIAL FUNCTIONS: Responsible for Managing a Call Center team and ensuring deliverables are met Key point of contact for the client Ensures Service Level agreements are met by monitoring and controlli...
DESCRIPTION OF DUTIES: Primary responsibility will be to use provided tools to properly plan and staff the call center. Reporting, data analysis, and working with the team will also be key responsibilities. ESSENTIAL FUNCTIONS: · Manage shifts schedules · Work with the team to ensure maximum level of customer service · Tracking and reporting Service Level Agreement information · Data analysis and...
DESCRIPTION OF DUTIES: The position is responsible but not limited to supervising and monitoring functions in a call center environment with flexibility to manage staff working evenings and weekends. ESSENTIAL FUNCTIONS: - Ensures Service Level agreements are met by monitoring and controlling the processes under assigned areas of responsibility - Trains and supervises staff on various activities -...
Company Confidential Danville, IL, 61832
The Project Specialist - Exteriors (PSE) is a salary plus commission in-home sales position. The PS-E plays the primary, customer-facing role, meeting with customers in their homes, assessing their needs, measuring, conducting a professional sales presentation, preparing a quote, and closing the sale. It is expected that the PS-E will positively impact exterior project sales volume, achieve margin...
Restaurant Shift Supervisor Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America. We serve our customers 24 hours a day, 365 days a year. If you...
Kmart, a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a mass merchandising retailer that offers customers quality products through a portfolio of exclusive brands and labels such as Craftsman, Kenmore, DieHard, Jaclyn Smith, Joe Boxer, Route 66 and Country Living. We operate over 1,300 Kmart stores across 49 states, Guam, Puerto Rico, and the U.S. Virgin Islands....
Job Summary: At Con-way, our driver job is not just behind the wheel. If you are looking to drive our business and not just our trucks, Con-way could be a good fit for you. Our drivers not only deliver freight and final goods to our service centers and customers' businesses safely, efficiently and free from damage, but they are also involved in unloading and distributing the freight as well. A Con...
Company Overview: Con-way Freight is the premier provider of reliable, regional, inter-regional and nationwide LTL service to customers large and small across our integrated, single North American network of LTL operating locations. Recently, Fortune Magazine named Con-way the "Most Admired Company" in the transportation and logistics industry. At Con-way, you will work alongside a top caliber man...
Your chance to be MORE More experience. More opportunity. More success. It’s all in a days’ work when you’re running your own multi-million-dollar restaurant as a McDonald’s manager. Start today, and get more for your future. Salary Managers You’ll manage people, streamline processes, and even provide front-line, hands-on support. Right now we are aggressively changing the way we do business and a...
Company Confidential Danville, IL, 61834
Job Purpose: Serves guests by providing sleeping accommodations, and special event planning; directing staff. Duties: * Accomplishes hotel human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monito...
Company Confidential Danville, IL, 61832
The Project Specialist - Interiors (PSI) is a salary plus commission sales and design position that executes the Lowe's interior selling model. The PS-I position plays the primary, customer-facing role in designing and coordinating the development of a kitchen and/or bath project that meets the needs and expectations of the client. The PS-I will collaborate with the store's sales team, general con...
Job Description: Oversee the production of the operating department for a specific shift deploying and aligning resources as necessary. Responsible for the total business performance of a shift with multiple production lines. Participate in the annual goal setting process and in the development of resulting strategies and tactics. Lead teams through the stages of TPM and keep the teams focused on...
Retail Shift Supervisor Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America. We serve our customers 24 hours a day, 365 days a year. If you are...
Job Description: Oversee the production of the operating department for a specific shift deploying and aligning resources as necessary. Responsible for the total business performance of a shift with multiple production lines. Participate in the annual goal setting process and in the development of resulting strategies and tactics. Lead teams through the stages of TPM and keep the teams focused on...
Position Summary The Sales Manager is responsible for planning, organizing, directing and coordinating the activities of the sales function for an assigned division to effectively execute sales strategies that will maximize sales volume, drive targeted profitable growth and professionally develop the sales staff. Principal Responsibilities * Develop and implement comprehensive business strategies,...
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Customer Service Career Tools

Customer Service Representative

Salaries

$15,000.00 - $41,600.00
Typical Salary for Customer Service Representative in Danville
(10 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

High School
33.3%
Associates
22.2%
Bachelor's
22.2%
Vocational
11.1%
Some College Coursework Completed
11.1%
(9 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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