Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 7860
PFS Group A Nationwide Patient Account Management Firm. Based in Houston, Texas, with satellite offices in Crystal City, Texas, Denver, Colorado, and Fresno, California, we currently work with 25+ clients who operate more than 100 hospital facilities — from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our cl...
Yourazjobs Chandler, AZ
At Verizon, our technology allows machines to communicate vital information to one another, making businesses and individuals more informed, agile and adaptive, thatâ??s the kind of work we do. And you can be a part of it. Opportunities currently exist in Chandler, AZ: Customer service representative â?? job id # 359156 Bilingual customer service representative â?? job id# 359159 Enjoy be...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
As America’s Un-carrier, T-Mobile US, Inc. (NYSE: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship...
Are you a Customer Service Professional looking for a new career? Imagine yourself as the voice of a major financial company. Your communication skills are positively impacting the success of the company and you're appreciated and rewarded for it. You're also earning pay worthy of your expertise. If that's your vision, Manpower has work for you. You offer your unique skills and experiences. And M...
Sundance Catalog has immediate openings for INBOUND CUSTOMER SERVICE. Duties include answering calls to help customers place orders, request catalogs, and with basic customer service inquiries. We are currently hiring for the new hire class that begins on October 1, 2014. Requires High School diploma or GED, basic computer skills and a clean background check. Prior call center experience is pref...
Detailed Job Description Job title: Customer Service Representative Reporting to:Area Sales Director Salary: $42,000 - $100,000+ (Dependent on Experience, Skill, Training, and Customer Mix) Required Gross Margin: $35,000 per month Hours: Full Time Location: San Antonio, TX. Position Summary The position of Customer Service Representative(CSR) focuses on building and maintaining strong cust...
Green Turtle Americas Ltd. CLIENT SERVICES REPRESENTATIVE – CHARLOTTE, N.C. – August 29, 2014 Green Turtle Americas Ltd., a market leader in grease interceptors and oil-water separators for commercial use, designs and supplies engineered specialty wastewater pretreatment equipment tailored to clients that value long life, high performance, efficiency and reliability. Recently acquired by Zurn In...
As America’s Un-carrier, T-Mobile US, Inc. (NYSE: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship...
We are looking for an enthusiastic Customer Service Representative with a proficiency in medical terminology to interpret and clarify medical benefits and claims details to our members, providers and employers. The position requires at least two years of experience in the health care industry. A competitive benefits package includes medical, dental, vision, life & LTD, and 401k match. Servicing C...
Company Confidential Benicia, CA, 94510
Customer Service Representative for Insurance Industry Leader! Job Label:AIFSA_CSR For the sales and customer service professional looking to have a measurable impact on the present and future business of an industry leader, look no further! Farmers Insurance is looking for a great Sales & Customer Service Representative. This is a position with a career path that has no limits! The Customer Sal...
Rabobank, N.A. has an exciting opportunity for a Customer Service Representative in our Broad Street Branch! The Customer Service Representative performs teller transactions in compliance with regulatory and bank policies and procedures and adherence to bank security policies and confidentiality of bank records and customer information. Identifies and makes sales referrals, recommends alternate ch...
Rabobank, N.A. has an exciting opportunity for a Customer Service Representative in our East Main Street Branch! The Customer Service Representative performs teller transactions in compliance with regulatory and bank policies and procedures and adherence to bank security policies and confidentiality of bank records and customer information. Identifies and makes sales referrals, recommends alternat...
Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: * Ability to speak effectively before groups, guests, and team members * Use simple math skills to handle and count money * Excellent Customer Service is a Must * Attracts potential customers by answering product and service questions; suggesting information about other...
Overview Sentry Insurance is seeking Full Time Customer Service Representatives to help communicate and respond to customers on policies and billing. As a Representative of Sentry, you’ll help us commit to our powerful promise to be there for our policyholders when they need us. What You'll Do As a Customer Service Representative you’ll work within a call center environment and provide outstand...
YOUR NEXT CAREER IS HERE!! Manpower has immediate needs for Inbound Customer Service Representatives to join our team in Daleville, IN. In this role, you will be responsible for assisting customers that are in need of assistance with mobile devices or software and calculations via incoming calls, emails and/or chats from customers. You will be a driving force for keeping customers satisfied whil...
MANPOWER HAS AN IMMEDIATE NEED FOR SEVERAL CUSTOMER SERVICE REPRESENTATIVES IN THE CLEARWATER/ST. PETERSBURG, FL AREA. Want to take your Customer Service Skills to the next level? Here is a role that will allow you to take your skills to the next level by providing 100% telephone support to our client's customers calling in needing Roadside Assistance. In this role, you will be responsible for i...
All agents assigned to provide Support Services to Accenture end client customers and end users shall have the following education and work experience and skills: Requirements: ● One to two years of direct customer service experience required, preferably in contact centers. ● Live customer support experience a requirement (Phone, email, chat, etc.). ● Robust multitasking skills (e.g. able to l...
Have a Ripple Effect on your Career! Voted as "One of the Best Places to Work" and included in Inc. Top 500 Fastest Growing Private Companies for 4 years running, Waterfilters.net is a leader in providing water filter solutions. Waterfilters.net is a passionate, family-owned business looking for the next leaders that share our core values and vision to join our innovative team. This is a great c...
Customer Service Representative Health Promotion, Network Health, Appleton, WI - 14002E7 Description Network Health, a wholly owned subsidiary of Ministry Health Care, is looking for a Customer Service Representative who supports multiple lines of business for wellness benefits and member inquiries. Receives telephone inquiries from Members. Provides excellent service to internal and external cu...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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