Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5817
CSR opening in the South Shore area, Full Time+Benefits We are working on a current opening with one of our fastest growing clients located in the internet travel industry. They are in immediate need to hire an experienced customer service associate. This position is perfect for candidates with previous experience dealing with customer service in an office setting using either phone or e-mail. The...
Your skills are needed just about anywhere. But is it where you want to go? Imagine making a strategic contribution. Receiving the rewards and recognition you deserve. Whether you are pursuing a contract or permanent placement, Manpower Professional knows how and where to get you where you want to go. Manpower Professional is currently seeking a Bookkeeper/Customer Service Representative for a loc...
Customer Service Representative (TELLER) DEPARTMENT:RETAIL OPERATIONS LOCATION:SAN FELIPE - 77063 STATUS:PART-TIME - 40 HRS (Mon – Fri) REPORTS TO:BRANCH MANAGER SUMMARY:Provides basic cash receipt and payment services in accordance with financial institution procedures. Seeking candidate with previous Lead Teller experience and expanded responsibilities. Seeking candidates with leadership experie...
Job Description: This Customer Service Representative Position Features: ? Fast Paced Work Environment ? Fun Atmosphere ? Great Location ? Great Pay to $34K Are you passionate about helping people?! Do you enjoy working with people? Are you a solution oriented thinker? THIS is the opportunity for YOU! We have an immediate need for several Customer Service Representatives who are seeking a fast pac...
Job Description: Outstanding, Dynamic, Polished and Team Oriented. Are these 4 traits that you feel you describe you? Are you looking for an exceptional company in the legal industry where you can showcase your talents and high level of customer service? We are have two (2) openings for a Call Center Representative, if you have legal experience or are Bilingual in Spanish that is a huge plus! Duti...
Bilingual Customer Service Representative ChaseSource is currently hiring for dedicated customer service professionals to work in a call center setting focused on providing the highest level of service to members of our client company. Health Insurance Benefits! Long-term Employment! Growth Opportunities! Hours: Training (8 weeks): Monday – Friday 8:00 AM – 5:00 PM After Training: Multiple Shifts,...
Customer Service Representative ChaseSource is currently hiring for dedicated customer service professionals to work in a call center setting focused on providing the highest level of service to members of our client company. Health Insurance Benefits! Long-term Employment! Growth Opportunities! Hours: Multiple Shifts, Monday – Friday 12:00 PM – 10:00 PM Pay Range: $11.66/hr. - $14.80/hr. JOB RESP...
We are hiring ASAP for multiple customer service positions with a growing firm in North Austin. Great work environment in call center for a Property Management company. Temp to hire opportunities! Customer Service Representative Pay rate: $13/hr+ Location: North Austin (near Round Rock), 78728 Hours: 8:00 AM - 5:00 PM, Monday to Friday Requirements Typing 45 WPM High School Diploma (degree preferr...
Doherty Top Talent is currently recruiting for a Customer Service Representative II for a financial company in Golden Valley! This is a 3-6 month contract and full-time position at $14-$15/hour with a great company and an exciting opportunity to gain financial and business skills. The Customer Service Representative II is responsible for providing prompt, professional, and accurate responses to te...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 3,100 bright, career-minded individuals across the U.S., Mexico and Canada. At Ulin...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 3,100 bright, career-minded individuals across the U.S., Mexico and Canada. At Ulin...
Customer Service Representative Up to $25 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $25 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 3,700 bright, career-minded individuals across the U.S., Mexico and Canada. At Ulin...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 3,700 bright, career-minded individuals across the U.S., Mexico and Canada. At Ulin...
Customer Service Representative Up to $25 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $25 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 3,700 bright, career-minded individuals across the U.S., Mexico and Canada. At Ulin...
Streffco Consultants, Inc., is an international staffing and systems integration organization. We provide technology and business operations resources on a project, contract, contract-to-hire or direct hire basis. Title: Outbound Sales / Customer Service Representative I Job ID: 1730193 Industry: Telecommunication Location: Norcross, GA Hours per Week: 40 Responsibilities: Customer Service Represe...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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