Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5796
Company Confidential Princeton, KY, 42445
CUSTOMER Service Representative for local utility. Computer experience required. Submit resume to sboone@ tccpas.com or 500 W. Main St., Prince-ton, KY 42445 by July 31, 2014....
York Wallcoverings, Inc., a leader in the manufacture and design of wallcovering, is seeking a Customer Service Representative to support our international efforts. The successful candidate will have experience in providing a high level of customer service and will work F/T Mon-Fri, 8 am – 5 pm. Excellent communication and organization skills are needed, along with general computer knowledge. Succ...
Look to Spartan If you’re ready for a rewarding job in the clerical, manufacturing and logistics field, you’ll find it at Spartan. We’ll match you with the perfect assignment, with great potential for a long-term position. Contact Spartan today. We’re looking for people just like you. Spartan Staffing is currently hiring an experienced Customer Service Representative in Guaynabo, Puerto Rico. Outs...
We are currently seeking a Customer Service Representative to join our Channel Services team. The Customer Service Representative will be responsible for receiving phone inquiries from customers, taking and entering orders, and providing information such as product technical data, pricing, scheduling, shipment and delivery data. The CSR will also provide Field Sales Managers, Territory Managers wi...
Customer Service Representative- Apply Now! Joining Diamond AdvanEdge sales team could open the door to an outstanding career and a whole new lifestyle. We are growing at a fast rate and have an immediate need to fill several positions at our location in El Paso, Tx. We are looking for both entry-level and senior-level applicants, as well as those with sales experience. Our representatives partici...
Liberty Mutual Insurance At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and casualty insurance. As of December 31, 2012, Liberty Mutual Insurance had $36.9 billion in annual consolidated revenue. Our financial strength and profitability...
About TD Bank, America's Most Convenient Bank® TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD...
Doherty Top Talent is currently recruiting for a Customer Service Representative II for a financial company in Golden Valley! This is a 3-6 month contract and full-time position at $14-$15/hour with a great company and an exciting opportunity to gain financial and business skills. The Customer Service Representative II is responsible for providing prompt, professional, and accurate responses to te...
About TD Bank, America's Most Convenient Bank® TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD...
POSITION SUMMARY: The Customer Service Representative I (CSR I) handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips. The CSR I is the front line representative of Medical Transportation Management, Inc. (MTM). The CSR I handles internal and external customer questions, complaints and inquirie...
Part-Time Customer Service Representative Are you looking for a part-time career without having to sacrifice your nights or weekends? Regus is committed to providing career paths that are as flexible as our workplace solutions and we're always looking for the best talent. Whether you're getting back into the workforce, looking for work-life balance, or just starting your career…we want to hear fro...
Valence Health is a full service Third Party Administrator performing management services on behalf of several Health Plans in the state of Texas. Valence is seeking qualified personnel for the following position: Customer Service Representative Must have prior healthcare experience with a background in health insurance. Must be bilingual - English & Spanish Hourly Rate $15.00 Valence is an innova...
Company Confidential Mount Dora, FL, 32757
Established Independent Insurance Agency looking for a licensed Personal Lines CSR &/or Agent. Prefer someone with experience within the Independent Agency system who is proficient at quoting and writing new business, servicing existing clients and especially strong in building client relationships. Knowledge of Applied Systems DORIS Fileserveronline agency management system and SEMCAT comparative...
Company Confidential Houston, TX
CSR Job Description INDUSTRY(S) Education JOB CATEGORY Customer Service JOB TITLE Customer Service Representative I HOURS / SCHEDULE Evening/Overnight shifts in the 24/7 customer support center. Flexible schedules available between 11:00 a.m. and 06:00 a.m. JOB DESCRIPTION / POSITION DESCRIPTION We are looking for full and part time employees who are bright, highly-motivated individuals with stron...
Liberty Mutual Insurance At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and casualty insurance. As of December 31, 2012, Liberty Mutual Insurance had $36.9 billion in annual consolidated revenue. Our financial strength and profitability...
Part-Time Customer Service Representative Are you looking for a part-time career without having to sacrifice your nights or weekends? Regus is committed to providing career paths that are as flexible as our workplace solutions and we're always looking for the best talent. Whether you're getting back into the workforce, looking for work-life balance, or just starting your career…we want to hear fro...
Helpdesk Support/Customer Service Representative/Technical Support Location: Earth City, MO Start date: Immediate Duration: 3 months+ with potential for extension and right to hire Job Description: · Interact with customers to provide information in response to inquiries about products and services. · Responsible for handling and resolving complaints and technical issues. · Provide possible soluti...
Reynolds and Reynolds is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships. Reynolds and Reynolds prides itself in its award-winning recognition for customer service. As a Customer Service Representative, you will interact with both int...
City: Moorestown State: New Jersey Postal/Zip Code: 08057 Oldcastle BuildingEnvelope, a division of Oldcastle, is the leading supplier of products specified to close the building envelope. They include: custom-engineered curtain wall and window wall, architectural windows, storefront systems, doors, skylights and architectural glass. Our Moorestown location is currently seeking a Customer Service...
Pryor, 74361
CUSTOMER SERVICE REPRESENTATIVE/CASHIER A chain finance corporation has an immediate opening for a Customer Service Representative/Cashier. Excellent starting salary plus complete benefits package, including retirement. Monday through Friday work. Apply in person at 221 E. Graham, Pryor. This job listing brought to you by The Pryor Daily Times...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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