Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 6075
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . ARE YOU READY? Links Logistics is a dynamic and fast-growing product distribution Company HQ’d in Walnut, California. Links operates all across the US - trucking and warehousing for mining, agriculture, energy, manufacturing, and retail. We help supply many of the products you use at home every day. If you want to be part of an exciting cus...
Spherion Staffing, a national Staffing and Recruiting agency with a locally owned office in South Burlington is seeking experienced, enthusiastic, organized, and detail oriented professionals for various businesses in Vermont. We are currently seeking a Customer Service Representative for our client, a well-known international developer, manufacturer, and marketer of medical equipment. The qualifi...
AGIA is seeking a Call CenterCustomer Service Representative to join the Member Benefits department in our Scottsdale, AZ location. The Call Center Customer Service Representative responds to customer requests and questions regarding service, products and account information. This position analyzes and resolves customer concerns using established procedures. This position is also responsible for n...
Dynamite Marketing, Inc. Now Hiring: Customer Service Representative - Full Time Starting Pay $9 to $12/ hour plus bonuses & stipend Top Customer Service Rep's can make +$1000/week with incentives Rapid Career / Pay Advancement Opportunities!! Dynamite Marketing is pioneering, hard-working, and looking for Customer Service Representatives just like us. Throughout our history, we've helped people l...
Momentum Advertising, Inc. Now Hiring: Customer Service Representative - Full Time Starting Pay $9 to $12/ hour plus bonuses & stipend Top Customer Service Rep's can make +$1000/week with incentives Rapid Career / Pay Advancement Opportunities!! Momentum Advertising is pioneering, hard-working, and looking for Customer Service Representatives just like us. Throughout our history, we've helped peop...
Golden Hour Data Systems, Inc. was founded in 1997. Golden Hour is a software, technology, and medical billing company that has been designed for the air medical transportation industry. Our company has experienced well planned growth with a customer base that reaches across the United States. Please visit our web site at www.goldenhour.com. We are currently recruiting for a Technical Customer Ser...
Job Description GEICO has been meeting Hawaii's insurance needs since 1949. We're an established company providing exceptional products and outstanding service. Not only is GEICO one of the fastest-growing auto insurers in America—we're also #1 in the state of Hawaii! Our continued growth and success means lots of opportunity for our associates. If you enjoy interacting with people, providing outs...
Our client, a world leader in industrial fluid handling technology, is seeking a career-minded CUSTOMER SERVICE REP for its north Indy office. THE OPPORTUNITY: As a CSR, you will be answering incoming inquiries from both distributors and end users, with a high degree of professionalism and a sense of urgency. This is a highly responsible position that requires close attention to detail, timely fol...
Position: Help Desk/ Customer Service Representative Duration: 3 months Location: Brentwood, TN - 37024 Job Description: 1. Computer literate 2. Previous help desk experience 3. Ability to troubleshoot PCs 4. Excellent phone etiquette 5. Technical knowledge in hardware and software 6. Windows XP, Windows 7 & Windows 8 experience a plus Responsibilities: Resolve computer problems by providing phone...
Customer Service Representative Summary: Are you a people person that possesses strong problem solving skills? The McIntyre Group is looking for a Customer Service Representative to join a local company immediately! Responsibilities: Manage all incoming calls and emails from the customer Process incoming orders Manage customer issues as they arise Coordinate with Sales team, Warehouse support, and...
Anchor Lamina America, Inc. has an opening for a Customer Service Representative located in Farmington Hills, MI. The responsibilities of the job include processing quotations and sales orders, preparing and following up on purchase orders and confirmation of ship dates, responding to customer inquiries on company products or services, making outbound calls to customers and company sales reps, and...
American Modern Insurance Group (American Modern) is a widely recognized, national leader in the specialty insurance business home-based in suburban Cincinnati, OH. With more than 48 years of experience in the manufactured housing insurance sector, the company delivers specialized products and services for residential property, like mobile homes and specialty dwellings, as well as for consumers in...
Are you a people person that possesses strong problem solving skills? The McIntyre Group is looking for a Customer Service Representative to join a local company immediately! Responsibilities: Manage all incoming calls and emails from the customer Process incoming orders Manage customer issues as they arise Coordinate with Sales team, Warehouse support, and other departments as necessary Requireme...
Job Classification: Contract-to-Hire Fast growing Dallas manufacturing company, with a great company culture, has an IMMEDIATE opening for a Customer Service Representative. Candidate must have excellent customer service skills, as well as, very good math skills. Candidate will be taking orders and pricing jobs for customers. Other duties to include making travel arrangements, scheduling shows, or...
Insurance Position -Adams Insurance Agency About the Job We are a local Insurance Agency that started in 2003 offering auto, home, life, health, commercial, and financial services. We are currently looking for another CSR/producer to help us service and grow our book of business. This is a full time position working monday through friday 8:30-5:30. Insurance license is not a requirement of this jo...
Provider of satellite entertainment programming to U.S households You’re probably not here to read about DIRECTV’s Fortune 500 ranking, annual revenue or latest products and services. Those things matter, of course, and you can get the details at http://www.directv.com/. More important is what a career with DIRECTV can do for you. Here, product innovators, technology mavens, customer service champ...
Interceramic, Tile & Stone Gallery is a dynamic and expanding network of wholesale and selection centers featuring the finest selection of ceramic tile, porcelain and natural stone available in the market today. Interceramic is part of an international company with over 200 stores in Mexico, 23 branches in the U. S, as well as 100 wholesale distributors in the northern part of the U.S and Canada....
Energy Federation, Inc., a national leader in providing energy efficient and renewable energy products and services is looking for a Customer Service Representative to work a 9:30am-6:00pm shift to support inquiries for energy conservation products, resources and programs. This is an excellent opportunity for recent college graduates as well as those with experience in a high volume Customer Servi...
Direct Customer Service Representative Visionary is the leading Event Promotions Firm in Richmond, VA. Our focus on customer service is unparalleled! 

Our goals are simple; every consumer must benefit from our promotions, every client must benefit from our services and every representative must benefit from our training and team spirit.

Our challenge: We are continuously expanding our client b...
Leatherman Tool Group, Inc. is seeking aCustomer Service Representative 2 for our world headquarters located in Portland, Oregon. Leatherman is the world leader in the design and manufacturer of innovative, high quality, compact, multi-purpose tools. We employ over 500 team members in our 90,000 square feet facility. Visit our website at: www.leatherman.com The successful candidate for the Custome...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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