Customer Service Representative Jobs

Customer Service Representative Job Overview

Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education

Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market

The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary

Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.

1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5409
Company Confidential Prescott, 86301
CSR / WAREHOUSE Arizona Tile is hiring for a CSR/Warehouse Associate. Assist customer in person and over phone to answer product questions and place orders via computer. Additionally work in shipping/receiving warehouse, which requires ability to lift, push/pull 75lbs. Basic math, personal organization & self motivation a must. Full Time & benefits. Apply online only at
The Gold Choice Counter Sales Representative will work to provide world class customer service to Hertz customers throughout the car rental process; show ownership to ensure customers has a positive experience The key responsibilities and accountabilities for the incumbent are to Responsible for managing the rental process; both rentals and returns Answer questions and provide directions in a cour...
Customer Service Representative Mt. Pleasant Branch CresCom Bank seeks a Full-Time Customer Service Representative (CSR) for our Mt. Pleasant branch. As a CSR, you will build long term customer relationships; anticipate and cross-sell banking products; meet sales referral goals; refer customers to additional financial service channels; and reach out to the community through phone calls and on-site...
Thai/English Bilingual Customer Service Representative (Contractor) Kamerycah Inc. dba Kanefuku America is a fast-growing Japanese-American Food Supplement company in Torrance, CA. The company is expanding its dynamic team to Thai speaking market and seeking a hi-energy team player to join us. Description: Full-time Customer Service/Inbound Call Center Bilingual Thai/English Customer Service Repre...
Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Energize your career with one of health care's fastest growing companies. You dream of a great care...
Description: Cuando se trata de salir adelante, tienes las de ganar. Let's call it great career potential. Opportunities for Bilingual Customer Service Representatives with UnitedHealth Group. As a Fortune 17 industry leader, people on our team really know how to make the most of their skills and abilities. If you're fluent in English and Spanish, we can show you how to put all of your skills, you...
Company Confidential Woonsocket, RI, 02895
INSURANCE Commercial Lines CSR. Vibrant Northern RI insurance agency w/successful, enthusiastic CL producers. Min 5 yrs experience in agency commercial lines. Oversee policy pricing, placement, negotiate coverage on new business and renewals, work with producers, rating, etc. We have a fine reputation and great carriers. Competitive salary, life insurance, 401K, bonuses, etc. Serious candiates onl...
Entry level CSR needed for busy Gainesville GEICO office. Sales skills a plus. Email or fax resume to 352-376-7961. Email to *****...
Interlochen, 49643
Employment opportunities Interlochen is accepting applications for positions available for immediate hire. PART-TIME & FULL-TIME OPPORTUNITIES Opportunities available for Part-Time include: Hotel Desk Staff for 3rd shift coverage and a Part-Time Customer Service Representative. Full-Time positions include a Retail Sales Assistant, Executive Administrative Assistant, Educational Technology Speciali...
South Louisiana Bank Accepting Applications for CSR/LOAN ASSISTANT Previous banking experience preferred. Call for appointment: 985-851-3434 EOE M/F/Disability/Vet...
CASHLAND Is seeking a Part-time/Full-time CUSTOMER SERVICE REPRESENTATIVE for our Bellaire location. Excellent customer service required. Seeking applicants with retail and electronics experience. High energy, motivated, results- driven. Exiting opportunities with growing & thriving company. * Do you have retail experience? * Looking for job that is different day to day? Cash America has over 1,00...
CUSTOMER SERVICE REPRESENTATIVE Grizzly Industrial, Inc., distributor of fine woodworking and metalworking machinery, currently has excellent full time employment opportunities for Customer Service Representatives in our Muncy Call Center. Over the last 30 years, Grizzly Industrial has become one of the USA's largest providers of woodworking and metalworking machinery, tools, and related accessori...
Customer Service Representative/ Phone Operator 5 day work week 8-5:30 including 2 Saturdays a month. Looking for a very organized person with a pleasant appearance and phone voice to be the first impression for our dealership. This person must be proficient with basic computer programs such as Microsoft Word/ Spreadsheets etc. Must have good references and track record. Apply in person to Vic Koe...
Medical Billing Customer Service Representative 3 month Contract Assignment - Monday- Friday 8am-5pm Medical Billing Customer Service Representative Medical Billing Customer Service Representative Customer Service Representatives needed in the Littleton Area! Good customer service skills Good Data Entry skills (speed of at least 7000KSPH) Stable work history Good computer navigation skills Fast le...
Come Grow With Us! is seeking (12) web-savvy Customer Service Representatives who are bilingual in English & one of the following languages: Chinese, Japanese or Korean with e-Commerce experience handling customer inquires via email and chat in Arcadia, CA. OVERVIEW: A Customer Service Representative for iHerb provides unparalleled assistance to our customers by responding to inquiries,...
A fashion-forward apparel company is looking for a Customer Service Representative to interact with customers, salespeople and other company departments to ensure customer needs are met and to handle and resolve customer service issues with specific emphasis on international wholesale customers. ESSENTIAL FUNCTIONS - MUST BE PROFICIENT IN SPANISH AND ENGLISH (READ, WRITE, AND SPEAK). - Answer inco...
Position Description: POM Wonderful is a dynamic, fast-growing company dedicated to creating a global business based on the healthfulness of pomegranates. This vertically integrated organization is the worldwide leader in fresh California pomegranates and various pomegranate-based products, including its 100% pomegranate juices and innovative juice blends that are sold in an iconic double-bubble b...
Several Full-Time Customer Service Representative Jobs in Phoenix, AZ A large and expanding company in Phoenix has several openings for Full-Time Customer Service Representatives. These positions will be responsible for handling incoming phone and email correspondence, entering heavy data input, and managing customer accounts. This nation-wide organization is the top producing and largest location...
Full-Time Bilingual Medical Customer Service Representative Job in Phoenix, AZ An organization located in Central Phoenix has openings for full-time Bilingual Medical Customer Service Representatives. This position will be responsible for both inbound and outbound customer service calls along with heavy scheduling, navigating multiple screens, and providing top-notch customer service. Medical expe...
Bilingual Customer Service Representative job in San Diego, CA Ajilon Professional Staffing is actively seeking qualified candidates for a Bilingual Customer job in San Diego, CA. This is a direct hire opportunity for our client in central San Diego within the manufacturing industry. Pay will be $16-$20 per hour, depending on experience. You will be the main client contact and will regularly be us...
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Customer Service Career Tools

Customer Service Representative


$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
High School
(3348 Respondents)
Source: Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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