Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 197099
Provider of satellite entertainment programming to U.S households Customer Service Representative, Inbound Sales and Upgrades Company Overview: DIRECTV is at the forefront of technology, content and customer service. As we deliver the ultimate entertainment experience, we know that our employees are our biggest assets. A nationwide team of over 16,000, our employees use their unique diverse...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Customer Service Representative Amarillo, TX Full-Time $40,000 - $50,000 Apply Apply Customer Service Representative Amarillo, TX Full-Time $40,000 - $50,000 Apply Job Details Customer Service Representative - CSR - Bilingual, Spanish If you are a Customer Service Representative and Bilingual i...
Our client in Bethel Park, PA has an immediate need for a Licensed Insurance Customer Service Representative, CSR for a long term temp assignment. Duties: Candidate will be working in the Life and Health department handling Life and Disability policies. Heavy phone work assisting callers with question about their policies, process applications, billing, process policies etc. Assignment is inde...
About the Job ​ Businesses’ everywhere are interested in outsourced marketing, but few are savvy enough to accomplish the job themselves.​ Outsourced marketing is the standard, and our service is highly valued.​ We help fortune 500 companies within the telecommunications industry market new and inventive products. We are the best in the industry at sales and marketing, which is why we represent s...
CUSTOMER SERVICE REP, Inside Sales Rep / CSR - Metal distributor seeks aCustomer Service rep/ inside Sales Rep to support both clients and the outside sales staff. YOU CAN MAKE A DIFFERENCE! Join our growing team and help maximize sales production & ensure top notch customer service to our clients. You will work full time at the facility in Belmont, NH. You will work the day shift and be respon...
FEI is currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced marketing industry to join our marketing and business development teams. Job Summary: The successful candidate will be an integral part of our client's marketing and advertising organization. They will assist the Marketing Manager in developing and executing a succe...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Customer Service Representatives / Call Center Representatives in Miami, FL. Earn $8.00 to $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Description: Receive inbound...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Bilingual Customer Service Representatives / Call Center Representatives - English / Spanish in Plantation, FL. Earn $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Des...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Bilingual Customer Service Representatives / Call Center Representatives - English / Spanish in Plantation, FL. Earn $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Des...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Customer Service Representatives / Call Center Representatives in Plantation, FL. Earn $8.00 to $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Description: Receive in...
Paid Vacations Paid Training Competitive Compensation 401K Match Health/Vision/Dental Benefi ts Much More CUSTOMER SERVICE REPRESENTATIVE QUALITY ASSURANCE REPRESENTATIVE Positions available in Tullytown PA & Southampton PA 113 Main Street Tullytown, PA 19007 Location of Event: JOB FAIR December 4 & 6 Best of Bucks Winner for 2013 Rated #1 Heating Oil Company in PA for 2013 SATURDAY 12/6/14 10am-1...
Job Summary: Our Front Counter Customer Service Representative (Cable Store Representative) position is a key company position that contributes to MaxxSouth's vision of being the industry leader in customer service through quality, courtesy, and teamwork. This position is responsible for educating and assisting our customers so they can make informed decisions about our products and services whic...
Are you motivated, team-oriented and committed to providing a superior level of customer service? Do you have an interest in learning about mutual funds and retirement plans, or deepening your existing knowledge? Client Services Representatives at Capital Group are strong problem-solvers and possess a genuine desire to help our shareholders and financial advisors. There is no sales involved in th...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! Dimension Marketing is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high ...
Company Confidential Longview, WA, 98632
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! POSITION IS LOCATED IN RIVERSIDE! If you have great people skills and enjoy working with the public, we want to meet you! Clover Rose Marketing is seeking a full-time Customer Service Representative who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environmen...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4040 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3350 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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