Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 8346
Inbound Call Center/Customer Service Reps & Processing Clerks NOW HIRING! $11.00 to 11.25 an hour Temp to Hire 40 hours a week – Monday through Friday *Must be able to work an 8 hour shift Monday through Friday between the hours of 7am-8pm. Training hours for first 6 weeks are 8 to 5, then will be with mentor for 4 weeks during which time schedule may change* JOB DESCRIPTION: *Contacting c...
PFS Group A Nationwide Patient Account Management Firm. Based in Houston, Texas, with satellite offices in Crystal City, Texas, Denver, Colorado, and Fresno, California, we currently work with 25+ clients who operate more than 100 hospital facilities — from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our cl...
Yourazjobs Chandler, AZ
At Verizon, our technology allows machines to communicate vital information to one another, making businesses and individuals more informed, agile and adaptive, thatâ??s the kind of work we do. And you can be a part of it. Opportunities currently exist in Chandler, AZ: Customer service representative â?? job id # 359156 Bilingual customer service representative â?? job id# 359159 Enjoy be...
Customer Service Representative – Sales MRP System Manufacturing Location: Job is in Perry, OH Domain: Customer Service Experience: 3 Years Experienced Customer Service Representative is required having responsibility to Interface with the customer on timely forecasts and validating the forecast’s accuracy if necessary to assure accurate forecast data Job Requirements & Experience: Experienc...
Full Time Permanent Position for a large US Company. B-798 Customer Service Representative – Experience in Manufacturing Location: Job is in Perry, OH Domain: Customer Service Experience: 3 Years Experienced Customer Service Representative is required having responsibility to Interface with the customer on timely forecasts and validating the forecast’s accuracy if necessary to assure accurat...
Full Time Permanent Position for a large US Company. B-798 Customer Service Representative – MRP Experience in Manufacturing Location: Job is in Perry, OH Domain: Customer Service Experience: 3 Years Experienced Customer Service Representative is required having responsibility to Interface with the customer on timely forecasts and validating the forecast’s accuracy if necessary to assure acc...
Customer Service Representative – Sales MRP System Manufacturing Location: Job is in Perry, OH Domain: Customer Service Experience: 3 Years Experienced Customer Service Representative is required having responsibility to Interface with the customer on timely forecasts and validating the forecast’s accuracy if necessary to assure accurate forecast data Job Requirements & Experience: Experienc...
Omnicare Inc Perrysburg, OH
The Internal Customer Service role enhances the business relationships/partnerships with Omnicare customers by serving as an internal pharmacy resource for information and issue resolution. Provides support to external Omnicare account executives by responding to customer needs and issues in order to ensure customer satisfaction as evidenced by customer retention. Develop and maintain a trusting ...
Engage with a company that knows you’re as important as the customer. Engage with a call center team that thrives on solving problems together. Engage with leadership that listens. Engage with new experiences and see what happens. We’re in the process of separating from GE to a standalone company with 59 million customer accounts and business partnerships of all sizes. We’re building something n...
Company Confidential Chatsworth, CA, 91311
Major San Fernando Valley apparel manufacturer has an outstanding opportunity for a professional Customer Service Representative to serve our broad customer base in Latin America. Responsibilities Providing excellent service to international customers via telephone, fax, and email. Assisting customers regarding product selection, product updates, product information, and general problem solving...
Engage with a company that knows you’re as important as the customer. Engage with a call center team that thrives on solving problems together. Engage with leadership that listens. Engage with new experiences and see what happens. We’re in the process of separating from GE to a standalone company with 59 million customer accounts and business partnerships of all sizes. We’re building something n...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representative s act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Repres...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
Engage with a company that knows you’re as important as the customer. Engage with a call center team that thrives on solving problems together. Engage with leadership that listens. Engage with new experiences and see what happens. We’re in the process of separating from GE to a standalone company with 59 million customer accounts and business partnerships of all sizes. We’re building something ...
Con-way Inc. Odessa, TX
428104true428104falseSubmission for the position: Customer Service Representative (Part-Time) - (Job Number: CUS002423)false428104falsetruehttps://conway.taleo.net/careersection/jobdetail.ftl?job=CUS002423&lang=enCustomer Service Representative (Part-Time)trueCustomer Service Representative (Part-Time)CUS002423 Job Summary: Provide service excellence to both internal and external customers. Coll...
Engage with a company that knows you’re as important as the customer. Engage with a call center team that thrives on solving problems together. Engage with leadership that listens. Engage with new experiences and see what happens. We’re in the process of separating from GE to a standalone company with 59 million customer accounts and business partnerships of all sizes. We’re building something ...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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