Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 22527
Customer Service Representative CSR We have an opening for a Customer Service Representative on 1st and 2nd shift. This person will be responsible for processing the customers ship/rec. paperwork, create, review, and close job orders, resolve product or service issues with the customer, accountable for customer inventory, answer phones and contribute to the team. Skills/Qualifications: Customer ...
Position: Customer Service Representative Duration: 3 Months Contract to hire Location: Jericho, NY **** Please respond back with your updated resume and details to ***** **** **** You can also reach me at #: 703-659-1579 **** Job Description: Under limited supervision, processes incoming calls. Receives, evaluates, and answers customer inquiries (phone) of a moderately compl...
Planet Fitness has some of the best employees in the industry. If you are energetic, passionate and dedicated, then we've got a place for you! Our fast-paced environment is dedicated to providing the best customer service in a fun, rewarding environment. Our wicked cool staff is what makes Planet Fitness a great place to work. Our New Philadelphia Club has the following positions available : * Me...
Job Description: Description: Professional, yet Fun Environment ? Flexible Shifts ? Call Center ? Working with Several Clients during their Holiday Season ? Excellent Training Program ? Seeking Detailed Individuals ? Retail Experience a Plus ? Excellent Training Program for Detailed Individuals ? Retail Experience a Plus ? 75 Positions to Fill!!! We are an equal employment opportunity employer an...
Company Confidential San Diego, CA, 92127
Brand Headquarters, a Rancho Bernardo based footwear designer and manufacturer is seeking full-time Customer Service Rep with a passion for people & problem solving. The ideal candidates will be outgoing, personable, dependable, and able to build a rapport with customers while communicating via the phone and e-mail. Our dynamic company is looking for energetic team players with a desire to help an...
Do you want to WOW! Customers everyday in a fun, fast-paced environment? TD Bank is currently hiring Tellers and Customer Service Representatives from Maine to Florida! Full time and Part time positions are available! Teller As a teller you will be responsible for opening and servicing customer accounts, accepting loan payments, cashing checks and much more! Requirements Include: *Prior cash ...
Company Confidential New Augusta, IN, 46278
CUSTOMER SERVICE REPRESENTATIVE Position Summary: Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Essential Duties and Responsibilities · Upon request, provide customers with product availability and service related information. · Process inbound calls and resolve customer issues in a timely and effecti...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality pro...
Customer Service Representative Customer Service Representative In this role, the candidate will be expected to provide our clients with exceptional, industry-leading customer service. We identified this need as critical to the continuing growth of the company’s market share. The candidate must demonstrate a high desire to satisfy client needs in a prompt, professional manner at all times, and u...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Customer Service Representatives / Call Center Representatives in Miami, FL. Earn $8.00 to $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Description: Receive inbound...
Company Confidential Alexandria, VA, 22314
Large Association in Alexandria, VA is looking for someone with call center experience, for their Customer Service Dept! Must possess a great positive attitude, strong customer service and data entry skills. Also, candidates should have great attention to details, with the ability to learn quickly in a fast paced environment. This is a wonderful opportunity! We are VERY motivated to get someone ...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking a Customer Service Representative - Inside in Blue Bell, PA. Earn $12.65 per hour at this full time, temp-to-hire position. Work 20 - 40 hours per week, schedules vary, Monday through Sunday, 8:00 AM to 11:00 PM. Great opportunity for recent college graduate...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality pro...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality pro...
Responsibilities Customer Financial Services (CFS) 800 Line - Representative Charleston In this position, you would work in a fast-paced, intense, results-oriented call center environment. Your main responsibilities would be to handle heavy inbound and outbound customer calls for accounts that are 30, 60, 90-plus days past due in order to identify and resolve outstanding issues for account rehab...
Job Description: AppleOne is currently recruiting for outgoing, skilled Customer Service Representatives for a large call center located in the San Antonio area. The shifts required for this position can range between 8am to 6:30pm, Monday through Friday, with no weekends!! This is a temp to hire opportunity, with conversion occurring around 90 days. Great benefits, upon conversion! High School ...
Job Description: AppleOne is currently recruiting for outgoing, skilled Customer Service Representatives for a large call center located in the San Antonio area. The shifts required for this position can range between 8am to 6:30pm, Monday through Friday, with no weekends!! This is a temp to hire opportunity, with conversion occurring around 90 days. Great benefits, upon conversion! High School ...
Job Description: This Customer Service Representative Position Features: ? Growing Company ? Benefit Package ? Great Pay to $38K Terrific opportunity for a professional individual ready to move ahead in a great career. As a Customer Service Representative for this well-known company, you will be responsible for customer care. Experience in a Call Center a must. Bilingual Spanish a big plus. T...
The Customer Services Representative promotes and sells all retail Bank products and services to new and existing customers. Handles customer service transactions, such as receiving and disbursing funds, posting deposits and withdrawing funds. Provides information and assistance in researching customer problems, balances a cash drawer daily and answers customer inquiries. MAJOR RESPONSIBILITIES ...
Company Confidential Alexandria, VA, 22315
Large Association in Alexandria, VA is looking for someone with call center experience, for their Customer Service Dept! Must possess a great positive attitude, strong customer service and data entry skills. Also, candidates should have great attention to details, with the ability to learn quickly in a fast paced environment. This is a wonderful opportunity! We are VERY motivated to get someone ...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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