Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5464
If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, GEICO may be the right place for you! Our Customer Service Representatives are licensed insurance professionals who delight customers every day by providing exceptional, personalized customer service. Through our industry-leading, paid training program, you will learn all about insu...
Do you enjoy helping people? Are you good with computers? Do you want an opportunity to work with a growing, respectable company who values their employees? Training classes are filling fast. Don't miss your opportunity to join the elite Customer Service team in Boulder. Manpower is seeking entry-level Customer Service Representatives to join our elite team at the inbound Call Center in Boulder. A...
Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: · Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by updating account in...
Customer Service Representative A career with Wisconsin Public Service is "Worth the Energy" Wisconsin Public Service (WPS), a subsidiary of Integrys Energy Group, is currently seeking Customer Service Representatives for our Customer Call Center Operations in Green Bay, WI. A Customer Service Representative at WPS is responsible for making and receiving companywide customer calls, investigating b...
Company Confidential Wauwatosa, WI, 53226
Customer Service Representative – 30-35 hours/week Customer Service Representative – Location: Wauwatosa, WI Starting pay: $15 to $18/hour depending upon work experience and qualifications plus annual bonus. Small industrial products & equipment distributor seeking qualified and experienced inside customer service representative: Approximately 30-35 hours/week. Hours: Monday-Friday 9:00am to 4pm C...
Keystone Press, one of Toledo's oldest Printers has an immediate need for a Customer Service Representative to join our team. The position is full time, 8:00 a.m. - 4:30 p.m. Monday through Friday and is offering a great work environment and a full benefits package. Applicants must possess excellent customer service skills, be detail oriented, must be able to multi task and be able to handle tight...
Reynolds and Reynolds is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships. As the Customer Service Representative, you are responsible for entering orders via an order entry program and maintaining the inventory program and dealership...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking a Customer Service Representative / Telephone Operator in West Greenwich, RI. Earn $12.00 per hour at this full-time, 4 week temporary position. Work 35 to 40 hours per week, Monday - Friday. Must be flexible with the schedule as working some nights may be requ...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking a Technical Customer Service Representative in Swedesboro, NJ. Earn $14.00 per hour at this full-time, temp-to-hire position. Work 40 hours per week, Monday - Friday, 8:00 AM - 5:00 PM Job Description: Provide direct customer service support for all customer ne...
RESPONSIBILITIES: Our client is seeking a Customer Service Representative in New Century, Kansas (KS). Duties for this role include: Resolving customer inquiries Providing customers with account information Resolving or referring billing disputes Correcting payment errors Account maintenance REQUIREMENTS: Excellent customer service and communication skills Ability to quickly gain knowledge of all...
RESPONSIBILITIES: Our client is seeking a Customer Service Representative for their Burlington, Massachusetts (MA) location. Job Scope: As a Customer Service Representative you will be challenged with leveraging your ability to be a self-starter, be able to respond with a sense of urgency and reprioritize when needed. You will also be challenged to manage your time appropriately and be able to mul...
RESPONSIBILITIES: Our client is seeking a Customer Service Representative in Jacksonville, Florida (FL) Description: Communicates with suppliers by phone or email to provide information in regards to Accounts Payable; In order to ensure success in serving the customers of the Shared Services Group, good communication skills are necessary in conflict and error resolution. Researches A/P in multiple...
RESPONSIBILITIES: Our client is in need of 'top notch' Customer Service Representatives in Stanton, California (CA). This position will be fielding 100+ calls per day. The hours are 8:00am-5:00pm, Monday - Friday. There will also be 3+ weeks of training. Job Description: The selected CSR will answer telephone calls; route calls accurately and perform other duties as assigned. The selected candidat...
No matter what line of work you’re in, if you want to team with a company that realizes continued success not only depends on superior customer service and products, but also the growth and ambition of its entire workforce, UniFirst Corporation is the company for you. Today we are one of the largest companies in the garment services industry employing over 10,000 people and servicing well over 200...
Bilingual (Vietnamese) Customer Service Representative job opening in San Francisco, CA Ajilon’s top healthcare client is looking for a Customer Service Representative on a temporary-to-hire basis for a well-known and fast-paced company. Located in San Francisco and accessible by all modes of public transportation, this position would be best suited to someone with prior administrative experience...
Full-Time Bilingual Medical Customer Service Representative Job in Phoenix, AZ An organization located in Central Phoenix has openings for full-time Bilingual Medical Customer Service Representatives. This position will be responsible for both inbound and outbound customer service calls along with heavy scheduling, navigating multiple screens, and providing top-notch customer service. Medical expe...
Several Full-Time Customer Service Representative Jobs in Phoenix, AZ A large and expanding company in Phoenix has several openings for Full-Time Customer Service Representatives. These positions will be responsible for handling incoming phone and email correspondence, entering heavy data input, and managing customer accounts. This nation-wide organization is the top producing and largest location...
Bilingual Customer Service Representative job in San Diego, CA Ajilon Professional Staffing is actively seeking qualified candidates for a Bilingual Customer job in San Diego, CA. This is a direct hire opportunity for our client in central San Diego within the manufacturing industry. Pay will be $16-$20 per hour, depending on experience. You will be the main client contact and will regularly be us...
Customer Service Representative with NetSuite job in San Diego, CA Ajilon Professional Staffing is partnering with our growing client in the pharmaceutical industry to fill a temporary to direct hire Customer Service Representative with NetSuite job in San Diego, CA. This is a temporary to direct hire opportunity paying $12-$14 per hour, depending on experience. You will work closely with the VP o...
We have a job opening for a bilingual Mandarin Call Center Customer Service Representative in Whittier, CA. This position will be responsible for taking incoming phone calls from customers regarding company services, pricing, and service packages. Organization's operating hours are from 7:00am to 9:00pm, 7 days a week; therefore, qualified applicants must be available for any 40 hour work week sch...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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