Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 8258
PFS Group A Nationwide Patient Account Management Firm. Based in Houston, Texas, with satellite offices in Crystal City, Texas, Denver, Colorado, and Fresno, California, we currently work with 25+ clients who operate more than 100 hospital facilities — from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our cl...
Inbound Call Center/Customer Service Reps & Processing Clerks NOW HIRING! $11.00 to 11.25 an hour Temp to Hire 40 hours a week – Monday through Friday *Must be able to work an 8 hour shift Monday through Friday between the hours of 7am-8pm. Training hours for first 6 weeks are 8 to 5, then will be with mentor for 4 weeks during which time schedule may change* JOB DESCRIPTION: *Contacting c...
Yourazjobs Chandler, AZ
At Verizon, our technology allows machines to communicate vital information to one another, making businesses and individuals more informed, agile and adaptive, thatâ??s the kind of work we do. And you can be a part of it. Opportunities currently exist in Chandler, AZ: Customer service representative â?? job id # 359156 Bilingual customer service representative â?? job id# 359159 Enjoy be...
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! Dimension Marketing is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high ...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
Build Your Future in the Shooting Sports the power of passion ATK Sporting Group is a global manufacturer and marketer of branded consumer products. Our brands include iconic names such as a Bushnell, Bolle, Butler Creek, Gold Tip, Hoppe’s, Primos, Serengeti, Uncle Mike’s, BLACKHAWK! and Champion. Our product lines enhance the enjoyment of every outdoor pursuit. We constantly explore emerging te...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Send Resume to ***** Our client is currently seeking a Customer Service Representative 1 Job Description: Call center experience strongly preferred Minimum of 2 years direct customer/patient contact required Experience with Medical Terminology, Billing/Coding, Healthcare strongly preferred Precertification experience extremely helpful Excellent computer skills with Windows expe...
Title: Customer Service job in Blue Ash, OH. Summary: We have a job opening for a Customer Service Professional in Blue Ash, OH. This position will be responsible for providing the highest level of care and quick solutions to customers. The Customer Service job duties and responsibilities include: • Work closely with sales agents and customers to quickly and accurately process orders • Assis...
Twin Med, LLC, headquartered in Santa Fe Springs, California, is a full-line medical supply distributor to nursing homes, long-term care facilities, and acute care facilities. The company is rapidly becoming the supplier of choice for a fast-growing nationwide client base. Founded in Los Angeles in 1998, Twin Med has grown into a nationwide distributor with currently operating distribution centers...
As America’s Un-carrier, T-Mobile US, Inc. (NYSE: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship...
Customer Service Representative • Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. • Duties may include processing complaints, filing supply requests for customers and centers, and tracking customer package requests. Additional Job Details: • Must pass type test with 30 wpm net. • Must complete Windows navigation asse...
Do you enjoy helping people? Are you good with computers and/or troubleshooting? Do you want an opportunity to work with a growing, respectable company who values their employees? Training classes are filling fast. Don't miss your opportunity to join the elite Customer Service team in Daleville that supports the leader of the technology industry (just off I-69-short commute from Muncie, Anderson,...
PURPOSE AND ROLE: The customer service representative will be responsible for keeping the Company’s business systems updated with current customer information and order processing. This role will interact with Sales, Plant Personnel, Accounting/Credit, Pricing, and Transportation. JOB DUTIES AND RESPONSIBILITIES: ·Facilitate communications between customers, sales, off site locations, and trans...
We are looking for a full-time Customer Service Representative for a Commercial and Personal Lines Agency in Scranton Pennsylvania. Please contact us will your qualifications. Pennsylvania P&C License is desirable....
Job ID: 10543 Position Description: In a consumer-driven healthcare environment where patient satisfaction is essential we help healthcare providers not only stay on top but also go beyond what their patients expect. We answer more than 150,000 unique calls per day. This call volume requires our staff to be highly skilled to interact with patients as seamlessly as possible. Essential Duties and...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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