Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 8381
PFS Group A Nationwide Patient Account Management Firm. Based in Houston, Texas, with satellite offices in Crystal City, Texas, Denver, Colorado, and Fresno, California, we currently work with 25+ clients who operate more than 100 hospital facilities — from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our cl...
Inbound Call Center/Customer Service Reps & Processing Clerks NOW HIRING! $11.00 to 11.25 an hour Temp to Hire 40 hours a week – Monday through Friday *Must be able to work an 8 hour shift Monday through Friday between the hours of 7am-8pm. Training hours for first 6 weeks are 8 to 5, then will be with mentor for 4 weeks during which time schedule may change* JOB DESCRIPTION: *Contacting c...
Yourazjobs Chandler, AZ
At Verizon, our technology allows machines to communicate vital information to one another, making businesses and individuals more informed, agile and adaptive, thatâ??s the kind of work we do. And you can be a part of it. Opportunities currently exist in Chandler, AZ: Customer service representative â?? job id # 359156 Bilingual customer service representative â?? job id# 359159 Enjoy be...
Build Your Future in the Shooting Sports the power of passion ATK Sporting Group is a global manufacturer and marketer of branded consumer products. Our brands include iconic names such as a Bushnell, Bolle, Butler Creek, Gold Tip, Hoppe’s, Primos, Serengeti, Uncle Mike’s, BLACKHAWK! and Champion. Our product lines enhance the enjoyment of every outdoor pursuit. We constantly explore emerging te...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
Customer Service Representative (Spanish Speaking Preferred) The San Jose division of a facilities maintenance company is looking for a customer service representative to join their growing team. This is a contract to hire position with the potential to be hired permanently with the organization. Bilingual in Spanish is highly preferred. Duties and Responsibilities: - Answering inbound calls in...
Customer Service Representative Needed-Urgent Openings! Responsibilities: Must have excellent customer service and phone skills. Understand, recommend and sell Company Products appropriate to the customer’s needs. Market products & services to local community. Collect on delinquent accounts. § Maintain accurate cash controls. § Good data entry skills required. Attention to detail a must. §...
Location: Oklahoma City, OK Department: Relocation Provided: Education Required: High School Diploma Experience Required: 1 - 3 Years Position Description: The Customer Service Representative position is responsible for providing professional mortgage industry customer service within an inbound call center setting. As a Customer Service Representative, the qualified candidate will have the o...
Job Opening Title: Customer Service Rep II Job Opening Number: 115530 Job Summary: Part Time Customer Service Representative working at the Global Service Center. Excellent English and German language skills needed. Job Family: Customer Services Location: USA - UT - Salt Lake City Posting Date: July 31, 2014 Unposting Date: Full/Part Time: Part-Time Regular/Temporary: Regular Purposes: T...
CUSTOMER SERVICE AND SALES Job Summary To deliver a high quality of service to all internal and external customers. To ensure all general requests for allograft tissues are met in an efficient and timely manner. Room for advancement into a management position with appropriate background and skill level. Principal Duties and Responsibilities Sales Responsibilities Work with existing and new c...
Have a Ripple Effect on your Career! Voted as "One of the Best Places to Work" and included in Inc. Top 500 Fastest Growing Private Companies for 4 years running, Waterfilters.net is a leader in providing water filter solutions. Waterfilters.net is a passionate, family-owned business looking for the next leaders that share our core values and vision to join our innovative team. This is a great c...
Customer Service Representative Everlast Roofing Inc, a manufacturer of steel roofing products is seeking a full time Customer Service person for our in our Howe, IN Facility. We are looking for an individual with customer service experience and knowledge of computer applications. The ability to interact with both internal and external customers is essential. The ideal candidate needs to make go...
Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with cu...
Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with cu...
Manpower has an immediate temporary to permanent opportunity with a well respected local company. If you have excellent customer service skills as well as (call center) experience and a warm engaging phone personality, we would like to speak with you! We are looking for someone with the following skills: -Ability to give full attention to what others are saying, asking appropriate questions, with...
At D & J Sports, our mission is provide exceptional service to our customers everyday. We strive to exude an atmosphere that is friendly and fun. To accomplish this, we depend on our Associates to provide a courteous, helpful, and enjoyable shopping experience for all customers. In return, we have created a workplace that values honesty, mutual respect, teamwork, and high standards, where every p...
Company Confidential Buffalo, NY, 14221
Immediate Openings!!! Come join an outgoing team with a proven track record of growth and success. We are seeking motivated candidates for permanent FT Customer Relations Representatives in the Buffalo area. If you are eager to prove yourself in an environment that rewards for a strong work ethic, this is the place for you! Qualified candidates will posses: *Good communication skills *Custome...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Technical Support Professional - We are looking for individuals with a strong work ethic and solid customer service, communication, and problem-solving skills to join our Help Desk Support staff.​ This position will be supporting a retail point of sale system.​ Previous troubleshooting and customer service experience preferred.​ Basic networking understanding.​ Previous IT or computer education an...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality pro...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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