Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 29213
Job Description: Description: Professional, yet Fun Environment ? Flexible Shifts ? Call Center ? Working with Several Clients during their Holiday Season ? Excellent Training Program ? Seeking Detailed Individuals ? Retail Experience a Plus ? Excellent Training Program for Detailed Individuals ? Retail Experience a Plus ? 75 Positions to Fill!!! We are an equal employment opportunity employer an...
Planet Fitness has some of the best employees in the industry. If you are energetic, passionate and dedicated, then we've got a place for you! Our fast-paced environment is dedicated to providing the best customer service in a fun, rewarding environment. Our wicked cool staff is what makes Planet Fitness a great place to work. Our New Philadelphia Club has the following positions available : * Me...
Customer Service Representative CSR We have an opening for a Customer Service Representative on 1st and 2nd shift. This person will be responsible for processing the customers ship/rec. paperwork, create, review, and close job orders, resolve product or service issues with the customer, accountable for customer inventory, answer phones and contribute to the team. Skills/Qualifications: Customer ...
Nashville-based Insurance Company seeks several Licensed Customer Service Representatives to work at their In-bound Call Center. Required: Active TN license in Life a & Health Good listening skills High attention to detail Self-motivating Call center experience preferred This position will pay $18.75/hour; assignment duration will be 5-6 months. You will be need to be able to work any 8 hou...
. Are you ready to jump start your career? Are you looking for a great opportunity with a stable employer? Then we have the right position for you! Adecco, the Employment People, are currently seeking call center customer service representatives to work with one of our premier clients located on the West side of Indianapolis near the Airport. Daily tasks include answering inbound calls from custo...
U.S. Installation Group (USIG) is a national company specializing in the installation of residential and commercial floor covering as well as kitchen and bath renovations. For over twenty years, USIG has provided outstanding service to its customers and completes nearly 100,000 installations per year. USIG operates over 33 facilities in 12 states. Be a part of this rapidly growing industry leade...
Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: · Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by updating acco...
Job Description: If you want to learn how to compete in the rapidly changing international marketplace, join this Fortune 500 Company who believes in hiring for attitude and training for skill. In this growing, well-known, dynamic, stable organization, there is an immediate need for an Export Brokerage Customer Service Representative. Seeking excellent verbal & written communication skills, expe...
Krown Employment Services is currently accepting applications for Customer Service Representatives. Successful applicant will have excellent verbal and written communication skills. Must have the ability to serve customers by providing product and service information; resolving product and service problems. Job requirements: Attract potential customers by answering product and service questions...
CareersUSA, a leader in the staffing industry with 31 years of experience, has another job opportunity for you: Our client is seeking a friendly, courteous and professional Customer Service Representative in Swedesboro, NJ. Earn $14.00 per hour at this full-time, temp-to-hire position. Work 40 hours per week, Monday - Friday, 8:00 AM - 5:00 PM. Job Description: Provide direct customer service ...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your ...
Full-time customer service representative to support Fotolia and Dollar Photo Club in English and Spanish. Key Responsibilities: o Providing professional and courteous communication o Answering phone calls, emails, and tickets in a timely manner o Providing detailed step-by-step instructions to users as needed o Investigating customer concerns and providing creative solutions o Creating deta...
Luxury. For over a century, The Neiman Marcus Group has defined luxury retailing catering to an affluent, discerning and educated client. Today, as an omni-channel retailer we are known for the luxury merchandise in our stores, on our websites, and through our catalogs - enabling our customer to shop anytime, anywhere, and from any place. It is what drives our company. Fashion. The Neiman Marcus ...
Location - Clearwater, FL Application Deadline - ASAP Terms of Contract - Full Time, Part Time Rate of Pay - Starting at $10.00/HR, Health/Vision/Dental Benefits, for Various Accounts ____________________________________________________________________ Come work for 24-7 Intouch RESPONSIBILITIES: • Provide exceptional customer service and problem solving by responding to all Email and/or Ch...
Location - Clearwater, FL (interview scheduled in Largo, FL) Application Deadline - ASAP Terms of Contract - Full Time Only Rate of Pay - Starting at $12.00/HR, Health/Vision/Dental Benefits, plus Free NETFLIX Subscription ____________________________________________________________________ Netflix is revolutionizing the way people watch TV and movies. We’re in search of dynamic Customer Serv...
WELL ESTABLISHED, INDUSTRY LEADER SERVICE BUSINESS HAS STORE FRONT OPENING FOR SALES-ORIENTED INDIVIDUAL WITH CUSTOMER FRIENDLY PERSONALITY MEET AND GREET CUSTOMERS, PROCESS ORDERS, SUGGEST ADD-ON SALES COMPETITIVE PAY + BONUSES EXCELLENT HOURS OPPORTUNITY FOR ADVANCEMENT SALARY $21000.00 OR DOE REQUIREMENTS Must be customer focused & driven. Must Have Excellent Sales Ability Excellent...
National Enterprise Systems is one of the fastest-growing firms specializing in performance-driven collections management. We are building a team of Customer Service/Call Center Representatives to keep pace with our growing portfolio of clients. We offer extensive, paid-training to teach you about the industry and provide you with all of the necessary tools to succeed. If you are dependable, money...
Accountability: This position reports to the Customer Service Manager Duties/Responsibilities: · Respond promptly to all incoming customer inquiries · Apply product and industry knowledge to assist customer with questions and issues · Receive, validate and accurately enter customer purchase orders · Maintain proper records of transactions, sales orders, and cancellations · Maintain customer ...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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