Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5751
Junior Customer Service Representative Job Label:MAG_14760A10E1C If you're a driven customer service/inside sales professional who is looking for a growth opportunity within a dynamic environment, an Inside Sales Representative role with Portofino International Trading USA is a great fit! Enjoy working with a strong community of colleagues who support and celebrate each other's professional wins....
Company name: San Diego Fluid System Technologies Job title: Customer Service Representative Location: San Diego, CA (92121) Employment type: Full Time Salary: TBD Job description We are looking to add to San Diego Fluid System Technologies Customer Service team. The Customer Service Representative is the primary customer contact point for all product quotes, orders, inquiries, returns and technic...
Customer Service Representative (Woodland Hills) compensation: See Ad Customer Service Representative: Work from home (Woodland Hills) CSR needed for fast growing stable vacation rental Management Company. Start your career as a CSR and as we grow new positions and opportunities will be available for future growth. CSR Position requires the right applicant be disciplined and motivated to work from...
Please send resume to ***** Our client is currently seeking a Customer Service Representative Our client is one of the largest health service companies in the US market; they also operate internationally in 30 countries, and have more than 70 million customer relationships worldwide. Our client is dedicated to helping the people we serve improve their health, well-being and sense of s...
About our company Springer Science+Business Media is one of the most prestigious international scientific publishers of books, journals, and electronic media today, with subsidiaries and representatives all over the world. Our publications range from medicine to all fields of life sciences, and from mathematics to engineering. Wherever scientific research is carried out, highly qualified experts c...
Job Summary Detail-oriented team player who is a strong communicator. The Technical Customer Service Representative II handles a variety of tasks simultaneously in a high volume call center in an expeditious, calm, organized and decisive manner. The individual should be an independent worker, able to problem solve quickly with a general supervision. Additionally, the candidate must have the abilit...
A local Durable Medical Equipment (DME) company is seeking an experienced Customer Service Representative for their retail store and billing office. This Customer Service Representative will assist in processing initial phone orders and assisting patients, referrals, and walk-ins with DME needs. The successful candidate must be friendly, a team player, possess good written and verbal communication...
Company Confidential
A community-focused organization located in Western Racine County is searching for a qualified candidate to join our Customer Service Team. The ideal candidate will possess the skills to provide world class customer service and account management to a variety of retail distributors, OEM customers and product end users. The key focus for the Customer Service Representative is to gain credibility wi...
Job Title: Customer Service Representative Job Type: Contract Duration: 8/04/2014-12/312/014 Salary: 11.00/hr. Our client, a large financial institution, is seeking 20 Customer Service Representatives for their Kettering, OH location. The position is a contract assigment and is paying 11.00/hr. Please see the job description and qualifications below. Job Summary: Essential Responsibilities - Proce...
Please click on the link below to apply online: https://home.eease.adp.com/recruit/?id=10145601 Previous collections experience, computer skills, Microsoft Suite competency and telephone skills are required for this position. Previous auto collections experience is a plus. Summary:The Customer Service Representative assists the department in the collection of past due front-end accounts. They are...
Customer Service Representative- Full-Time When you join The Robert Allen Group, the nation’s leading designer, marketer and distributor of designer fabrics and home furnishings, you join a growing, successful company known for its vision, style, creativity and commitment to quality. Join our dedicated Customer Service team in the Contract Services department and use your strong customer service s...
“Inspired, driven, passionate innovators. Defining the future of global payments…together” ACI Worldwide, the Universal Payments company, powers electronic payments and banking for more than 5,000 financial institutions, retailers, billers and processors around the world. ACI software processes $13 trillion in payments and securities transactions for more than 250 of the leading global retailers,...
We are proud to announce a rewarding Customer Service representative role within our company. We are dedicated to protecting our clients and ensuring their technology is up and running. Through the use of cutting-edge technology and innovative solutions, they are providing unique and diverse technology options for a variety of clients while offering proactive maintenance and support. Summary: Main...
About Us Independent Insurance Agency Responsibilities • Personal Lines or Commercial Lines Customer Service Representative • Answer inquiries and provide information about goods & services • Investigate customer concerns • Process customer requests • Update customer accounts • Market and sell policies to existing and potential clients Education • High School Diploma (or equivalent) Qualifications...
Inside Sales/Customer Service Representative · Individual must be able to assist the Outside Sales Team and Customers with product information, quotations, technical support, order placement, and customer service. · Must be able to read and comprehend mechanical and electrical diagrams/schematics, interpret customer specifications and follow detailed work and quotation instructions. · Must be able...
Customer Service Representative We are currently seeking an experienced Customer Service Representative to join our team in Anaheim, CA. Job Description: Q-see customer service representatives interact with customers to provide them with information on inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints. They are knowledgeable with produc...
nVision Global Technology Solutions, Inc. is an Atlanta-based organization that provides Freight Audit, Payment & Logistics Management Solutions to worldwide customers. With locations in North America, Europe and Asia, our staff processes and pays freight invoices from more than 190 countries. We are a dynamic and growing business in search of highly motivated individuals. If you are searching for...
Title: Customer Service Representative - Call Center Adecco is assisting a local client in recruiting for a current Customer Service Representative - Call Center job in Middleboro, MA. This is for a long-term temporary to hire opportunity. As a Customer Service Representative you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about p...
Ricon is an Affirmative Action/ Equal Opportunity Employer Position:Customer Service Representative Reports To: Customer Service Manager Position Status:Full-time; Non-Exempt Hours:Mon-Fri; 7 am – 3:30 pm Summary Description Under general supervision, the individual in this position provides world class service to our customers by promptly entering orders for Ricon products based on purchase order...
Send Resume to ***** Our client is currently seeking a Customer Service Representative Job Description: Ability to multi-task multiple assignments competently, accurately and efficiently in a very fast paced/high volume environment. Mandatory: Must be able to work independently with little/no immediate supervision. Mandatory: Perform consistent/accurate provider data entry and systems...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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