Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 16269
Job Description: Description: Professional, yet Fun Environment ? Flexible Shifts ? Call Center ? Working with Several Clients during their Holiday Season ? Excellent Training Program ? Seeking Detailed Individuals ? Retail Experience a Plus ? Excellent Training Program for Detailed Individuals ? Retail Experience a Plus ? 75 Positions to Fill!!! We are an equal employment opportunity employer an...
NSG Group/Pilkington is a highly acclaimed and international organization that hires new graduates as well as experienced professionals who are eager to build their careers. Our Company is dedicated to offering the highest quality products on the market today. We are the world’s leading supplier of glass and glazing systems to the automotive and building sectors. Job Title: Customer Service Repre...
Customer Service Representative Job in Torrance, CA We have a great temp to hire job opportunity as a Customer Service Representative in Torrance, CA. We are seeking a sharp, detail oriented candidate to work in a team environment. Must have strong communication skills, a high level of motivation, exceptional writing skills, computer proficiency in Microsoft Office and ideally experience working ...
For immediate consideration, please email your resume to ***** Customer Service Representative in La Grange, IL We have an opening for a Customer Service Representative job in La Grange, IL. This position provides a day to day management of Customer Service functions including processing, pricing, technical problems, troubleshooting. This role will provide support to custo...
COMPANY: Kennametal delivers productivity to customers seeking peak performance in demanding environments by providing innovative custom and standard wear-resistant solutions. This proven productivity is enabled through our advanced materials sciences and application knowledge. Our commitment to a sustainable environment provides additional value to our customers. Kennametal?s portfolio of well-re...
Job Description: Actively seeking an experienced customer service representative to join our growing team. Great benefits package, 37K, great working environment, bonuses and incentives! The ideal candidate will have 2-4 years? experience within a call center environment, energetic, and customer service driven. This individual will be responsible for inbound phone calls, trouble shooting, light c...
Luxury. For over a century, The Neiman Marcus Group has defined luxury retailing catering to an affluent, discerning and educated client. Today, as an omni-channel retailer we are known for the luxury merchandise in our stores, on our websites, and through our catalogs - enabling our customer to shop anytime, anywhere, and from any place. It is what drives our company. Fashion. The Neiman Marcus ...
YOUR NEXT CAREER IS HERE!! Manpower has immediate needs for Inbound Customer Service Representatives to join our team in Daleville, IN. In this role, you will be responsible for assisting customers that are in need of assistance with mobile devices or software and calculations via incoming calls, emails and/or chats from customers. You will be a driving force for keeping customers satisfied whil...
Pharmaceutical Sales Representative Inside Sales Postions Position: This team member will be responsible for providing customer service to the medical community, physicians, nurse, etc. with the intent of generating prescriptions for your brand(s). This is done through web, phone, email, fax or direct mail media for an assigned set of physician offices. The individual will deliver outstanding p...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Customer Service Representative, CSR, Customer Care, Client Care Rep – Storage and Organizational Solutions Distribution Center seeks a Customer Service Representative to work at their Santa Fe Springs, CA facility. You will be responsible for answering customer questions over the phoneand via email regarding the installation of TV mounts, parts requests, media storage product needs, and more. Th...
Description Position Summary: In this position you would meet and greet incoming customer truck drivers at our fuel island. The duties may consist of vehicle inspections, fueling and washing of vehicles, pick-up and delivery of vehicles and parts, tire changes, daily rental check in/out, parts pricing and stocking and facility maintenance. Candidate must be able to work in various weather elemen...
Position:Scheduler Job Description: Assist professionals in the financial industry by calling reps, scheduling appointments, and entering meetings into a secure calendaring system. This is a Part-Time employment opportunity, working from home, requiring availability Monday through Friday, during regular business hours. We currently hire only in the following states: AZ, CA, CO, FL, GA, ID, IL,...
Will be responsible for receiving inbound voicemails & emails requesting training or technical support for DealerSocket, and following up on open tickets until resolution is found. This person will work closely with the customers as well as other departments within our organization to resolve their concerns. · Education: High School Diploma or Equivalent; some college courses preferred Experien...
Our client; an e-Commerce company located in South San Francisco is seeking Customer Service representative with an upbeat attitude. This position supports the warehouse and sales department. The hourly rate is $14-$17 DOE and this is a permanent position. Duties include but not limited to: •Answering telephone calls and emails •Address IM/Chat inquiries from customers •Process phone orders •...
Job Description: This Customer Service Representative Position Features: ? Excellent Benefits ? Reports To CEO ? Competitive Salary ? Great Pay to $45K Immediate need for customer service representative seeking excellent benefits, reports to ceo and competitive salary. Accurate, detailed oriented and will be keys to success in this growing, prestigious organization. Will be responsible for A...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your ...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4040 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3350 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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