Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
RSS

1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5972
Bilingual (Vietnamese) Customer Service Representative job opening in San Francisco, CA Ajilon’s top healthcare client is looking for a Customer Service Representative on a temporary-to-hire basis for a well-known and fast-paced company. Located in San Francisco and accessible by all modes of public transportation, this position would be best suited to someone with prior administrative experience...
Several Full-Time Customer Service Representative Jobs in Phoenix, AZ A large and expanding company in Phoenix has several openings for Full-Time Customer Service Representatives. These positions will be responsible for handling incoming phone and email correspondence, entering heavy data input, and managing customer accounts. This nation-wide organization is the top producing and largest location...
Full-Time Bilingual Medical Customer Service Representative Job in Phoenix, AZ An organization located in Central Phoenix has openings for full-time Bilingual Medical Customer Service Representatives. This position will be responsible for both inbound and outbound customer service calls along with heavy scheduling, navigating multiple screens, and providing top-notch customer service. Medical expe...
Ajilon Professional Staffing is seeking a Customer Service Representative for a job at a growing manufacturing company in Somerville, NJ!! Essential Duties and Responsibilities: •Communicate with customers and build rapport •Assist customers with pricing and product information via phone, FAX and email •Research and select the correct products based on customers' needs and product specifications •...
Customer Service Representative in Houston, TX We have a great opportunity for a Customer Service Representative with one of our most respected banking clients located in Northwest Houston, TX. This candidate will be responsible for answering incoming calls to assist customer with issues or answering question regarding accounts, banking information and answering any inquiries. This is a temporary...
A growing industrial goods distributor has a Customer Service Representative job open in its Apex, NC office. The CSR will work with cross-functional internal teams to ensure the highest level of customer satisfaction is maintained. Candidates will work closely with sales, finance, inventory, logistics and other internal departments to serve assigned clients. Primary duties: -Receive and process a...
We’re seeking Bilingual Customer Service Representatives (CSR) to fill a job opportunity in Phoenix, AZ. The Bilingual CSR is responsible for providing timely, appropriate and linguistically competent information to all inquiries. Bilingual: English/Spanish, Cantonese or Mandarin REQUIRED. The Bilingual Customer Service Representative (CSR) job Duties and Responsibilities include: - Answers teleph...
A temporary to hire CSR Customer Service Representative job in Phoenix, AZ is currently available courtesy of Ajilon Professional Staffing. To be considered for this opportunity, you must have at least 6 months experience in a similar role or prior inbound call center experience. If you are looking for a chance to get your foot in the door within a large and growing company, please continue readin...
Ajilon is working with an established merchandising company to immediately fill a temp-to-hire Customer Service Representative job in Fort Worth, TX. If you have one year experience and an energetic, outgoing personality then this could be a great opportunity for you! Are you looking for a challenging career and will provide growth opportunities? If you want to be a part of a family-owned business...
Title: Senior Customer Service Representative jobs in Tempe, AZ Summary: Brand new job opportunity for a Senior Customer Service Representative in Tempe, AZ. The opening is supporting the company's customer base with inbound calls, assisting customers with information requests, data entry of customer information into company database, as well as email correspondence to follow up with resolutions....
Title: Customer Service Representative jobs in Tempe, AZ Summary: Brand new job opportunity for a Customer Service Representative in Tempe, AZ. The opening is supporting the company's customer base with inbound calls, assisting customers with information requests, data entry of customer information into company database, as well as email correspondence to follow up with resolutions. This position...
We are currently recruiting for a Bilingual Customer Service Representation job in the greater Indianapolis, IN area. This position requires fluency in Spanish or Portuguese as well as at least three years of previous experience in a busy call center. In this role you will use your excellence customer service skills to assist members over the phone and via email with questions about their insuranc...
We have a temp-to-hire ARMORED SERVICES CSR job with one of our most respected clients located in the Westchase area. Candidates must have at least 1-2 years of previous customer service and/or call center experience particularly within the armored services, banking, financial, ATM or merchant services industries. The Armored Services CSR will be responsible for supporting Armored Relations relate...
Customer Service Representative Frisco, TX Not your typical CSR job. Recent Call Center Experience Handling a highly sensitive matter of medication recalls. Healthcare background is Required We need candidates who will be calm, patient, empathetic and most of all, those that can instill trust. We need candidates that have experience with follow up skills for this one! Great Customer Service Skills...
Mass Eye & Ear Infirmary Requisition Number 14-0293 Title PATIENT ACCOUNTS CUSTOMER SERVICE REPRESENTATIVE Department Patient Accounts Shift Day Hours Per Week 40 City Quincy State MA Description Responds to patient billing inquiries, the research of payments, and the initiation of the proper steps to ensure correct resolution of patients’ accounts Requirements High school graduate or equivalent r...
Marketing – Management – Sales – Public Relations – Retail – Customer Service You have a gift. You know just what to say at any given moment. Your personality alone puts people at ease. People love you. People follow you. This is what drives you. This is the type of person we are looking for. Superior Marketing Innovations is a marketing & promotions firm located Downtown Virginia Beach that speci...
Company Confidential Pueblo, CO
Customer Service Representative Manufacturing company located in Pueblo, Colorado seeks talented and hard-working individual to support Sales, Service, and Global Customer base. Overview of key Responsibilities and Expectations: Provide day to day support and service to customer with a high degree of professionalism, promptness, and accuracy. Collate, enter, review, prioritize, schedule and releas...
The NationServe Organization, a subsidiary of The Overhead Door Corporation, is a strong and vibrant company! We have successfully grown our sales performance both organically and through acquisition, and our balance sheet is strong. We have a great pipeline opportunity that is supported with a formal development program designed to prepare the right candidate for future growth and additional resp...
Description: You want more challenge. You want more opportunity. You want more reasons to head in to work every day. We want more people like you. UnitedHealth Group Customer Care Centers are home to a team that lives and breathes restless. We're still finding ways to outdo what we did yesterday. And that's what makes us one of the fastest growing businesses in the country and the world. Now it's...
Description: You want more challenge. You want more opportunity. You're looking for that chance to connect more with the customers you support. UnitedHealth Group Customer Care Centers are home to a team focused on identifying and exceeding our customer's expectations by building strong relationships. We're always finding ways to improve our service experience and need thoughtful and considerate p...

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.4.40.47-323
eTrustLogo