Customer Service Representative Jobs
Customer Service Representative Job Overview
Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.
Customer Service Representative Education
Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.
Customer Service Representative Job Market
The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.
Customer Service Representative Job Salary
Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
Customer Service Representative Job Location: Nashville, TN Gibson Brands, Inc. The world’s premier manufacturer of musical instruments and professional & consumer audio equipment is seeking a self-motivated, aggressive professional for our Customer Service team. Position will be based in Nashville, TN. This is a full-time position covering 2nd shift (3pm-12am) which includes weekends and holidays...
Customer Service Representative Westborough MA Main Duties Include: - processing - reporting - taking phone calls Hours: 11:30AM to 8:00PM Description: Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs less complex operational tasks in...
Job Description The CoWorx philosophy—Together We’re Better—embodies our commitment to working hand-in-hand with our clients and our employees. We place candidates nationwide in administrative, call center, light industrial, packaging, and luxury retail positions. We are currently seeking several highly driven candidates for a Customer Service Representative opportunity with a leading technology c...
Customer Service Representative Do you like helping people get the most out of the technology they love? Is being part of an award winning team that passionately cares about customers and delivers best-in-class service important to you? Then youll love being a member of our customer service community. Our call center representatives are the front line of our company, offering solutions, identifyin...
Processes orders and correspondence with customers, and fulfills customer needs to ensure customer satisfaction. Must be able to build customer relationships. Receive incoming calls ranging from order schedules to return good authorization. Expedite orders and coordinate shipping, to include common carrier quotations. Maintain complete and accurate customer files. Resolve customer complaints in a...
Technical Customer Service Representative Job Description RAB Lighting is looking to add to our growing Customer Service Team. We need someone who has experience with Outdoor Lighting and providing an exceptional level of customer service. Responsibilities You will be responsible for helping customers and sales reps in choosing appropriate products, installation and configuration assistance, troub...
Our client in the West Warwick area is looking for an experieneced customer service representative for their call center. This CSR position has direct customer interface resposibilities for the order entry of customer orders across multiple time zones. Communication via phonw and email. We are offering $13-14/hr for this full time position. TTH. -Receives requests for QUOTES from customers. Prepar...
Randstad is currently recruiting a Customer Service expert for a direct hire opportunity in Macon, GA. Our client is seeking an advanced customer service representative with experience in an industrial environment dealing with international clients via computer correspondence. Job duties will include working with ERP systems to handle a large volume of customer inquires and orders. Candidates must...
A Customer Service opportunity is now open for a reputable food distribution company close to the Melville area. This position requires at least one year of Customer Service Representative experience, or office experience. Having a background in solving issues and maintaining business through the phones and/or in person is required. This is a great opportunity for an individual looking to get his...
Large Financial Institution in O'Fallon MO is seeking a Customer Service Representative for a temporary project lasting 6-12 months. Job Description: Support the National Retail Sales Mortgage Origination's Teams by providing superior service to both our internal sales teams and external clients. Will primarily assist with inbound sales phone screening, entering sales leads in to our system of rec...
We are recruiting for Call Center Customer Service Representatives located in Dallas, TX for one of our large healthcare consulting firms. Description: Call Center Customer Service Representative Training class starting in mid-August 2014 Shift may be anywhere between 7am and 9 pm - Must be flexible Call Center Representative Job Purpose: A Call Center Representative in the service center responds...
Randstad is immediately seeking a Bilingual KOREAN Customer Service Representative for a temporary part time position at a Southside health care facility. This is an extremely professional environment - candidates must possess professionalism in appearance and demeanor. The company is offering flexible part time hours. The duties will include scheduling patients over the phone for health risk asse...
Randstad is seeking 40 qualified individuals for the role of Customer Service Representative for the Annual Open Enrollment period for a large Insurance company. This company is located in the Nashville area and is seeking individuals that are available to work from August 2014 through January 2015. The position pays $12.50-$12.77 depending on experience. This position is available to highly skill...
Randstad is looking for a highly experienced Industrial/Manufacturing Customer Service representative as a temporary hire until March 1, 2015 with the opportunity to be hired on directly at that point. This position will be starting immediately and the pay rate will be $18.00-$20.00/hr based on experience. We are looking for someone who has between 5- 10 years' experience in a professional ( indus...
Job Title: Customer Service Representative Job Type: Contract Duration: 8/04/2014-12/312/014 Salary: 11.00/hr. Our client, a large financial institution, is seeking 20 Customer Service Representatives for their Kettering, OH location. The position is a contract assigment and is paying 11.00/hr. Please see the job description and qualifications below. Job Summary: Essential Responsibilities - Proce...
Company Confidential Montgomery, AL
Actively Recruiting Customer Service Representative's Get Pre-Screened to RESERVE your interview time for this week! Responsibilities: Must have excellent customer service and phone skills. Understand, recommend and sell Company Products appropriate to the customer’s needs. Market products & services to local community. Collect on delinquent accounts. § Maintain accurate cash controls. § Good data...
If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, GEICO may be the right place for you! Our Customer Service Representatives are licensed insurance professionals who delight customers every day by providing exceptional, personalized customer service. Through our industry-leading, paid training program, you will learn all about insu...
Company Overview: ICONMA is a consulting firm, that provides professional staffing services and project based solutions for a broad range of Fortune 1000 companies. Our areas of expertise include Information Technology, Accounting/Finance, Engineering, and Professional. ICONMA has a nationwide presence that helps us support our national clients. ICONMA has received numerous awards for delivering o...
Reputable company in Earth City is looking for several Customer Service representatives to handle inbound calls. Training will be provided. Great work environment and ability to grow within. Long term positions! Need folks that have strong customer service experience, phone support experience strongly preferred. Manager has an immediate need for several Customer Service Representative positions. P...
Company Confidential Columbus, OH, 43204
Customer Service Representative needed immediately by a fast-growing flooring distributor. Duties include answering calls, order processing and tracking, price quotes, stock checks, and assisting with other administrative duties as needed. Data entry skills and good computer skills required. Customer service experience a plus, customer satisfaction and team player attitude a must! This is a full-t...
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Customer Service Career Tools
Customer Service Representative
$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Opens customer accounts by recording account information.
Maintains financial accounts by processing customer adjustments.
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