Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5522
Saint-Gobain, the world leader in the habitat and construction markets, designs, manufactures and distributes building materials, providing innovative solutions to meet growing demand in emerging economies, for energy efficiency and for environmental protection. Saint-Gobain is a welcoming, solid, open-minded company that offers long-term career opportunities. With over 100 branches nationwide, No...
Job Description Aqua America, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected Veteran status. GENERAL FUNCTIONS: Receive and acknowledge contact from customers desiring information or inquiries pertaining to the customer’s account. Pr...
Ambler Savings Bank has an immediate opening for a Teller/CSR in our Fairview Village branch Individual must be available for opening and closings of the branch as well as Saturday mornings. Prior banking experience preferred but not necessary. If interested, please forward your resume along with salary requirements to ***** No phone calls, please. Qualified candidates will be c...
National Debt Relief New York City, NY, 10004
Would you like to be part of an inclusive, collaborative culture that rewards you for your commitment and contributions? At National Debt Relief you will have the opportunity to work with people who share your passion for delivering excellent service to clients who are experiencing serious financial challenges. If you are talented, driven and want to work for a company that really cares about its...
National Debt Relief New York City, NY, 10004
Would you like to be part of an inclusive, collaborative culture that rewards you for your commitment and contributions? At National Debt Relief you will have the opportunity to work with people who share your passion for delivering excellent service to clients who are experiencing serious financial challenges. If you are talented, driven and want to work for a company that really cares about its...
Join the TeleTech excitement in Jonesboro! COME TO OUR JOB FAIR! July 23rd and 24th, 10AM to 5PM Center for Economic Development 5501 Krueger Drive, Jonesboro, AR Customer Service Representative Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are...
At Code Corporation the CSR is a leader in service, communication and problem solving. As the front line professional voice of Code Corporation the CSR provides above average customer service for inbound telephone inquiries. As well the CSR provides a professional appearance in responding to email inquiries. Overall, as a team player, the CSR coordinates communication with internal operations, out...
Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company â where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare c...
JANI-KING of DALLAS representing the largest commercial cleaning franchisor in the world, is seeking a professional individual as Customer Service Representative who will work to provide our office, franchisees and clients the support and individualized customer service needed to continually represent and uphold the Jani-King standard that continues to secure our ranking among the top franchise co...
About our company arvato � the spirit of solutions! We at arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, hightech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of...
> LOOKING FOR A NEW OPPORTUNITY? > WANT TO LEARN NEW, VALUABLE AND LIFELONG SKILLS? > WANT TO WORK HARD AND BE REWARDED WELL FOR YOUR EFFORTS? > WANT TO BE PART OF A FUN AND PROFESSIONAL TEAM? > DO YOU LIKE TO TALK WITH PEOPLE AND HELP THEM? > DO YOU WANT TO ANSWER CALLS WHERE YOU ARE FREE TO USE YOUR KNOWLEDGE AND SKILLS RATHER THAN FOLLOW A SCRIPT? IF SO, THEN YOU ARE A PERFECT FIT FOR ATENTO! A...
Company Confidential Berea, 40403
Local Insurance Agency seeking a Licensed CSR Send resume to:PO Box 505 Berea KY 40403 This job listing brought to you by The Richmond Register...
Job Description Overview This part-time role will support Houghton Mifflin Harcourt’s Corporate Social Responsibility efforts including activities related to employee engagement, in-kind donations, nonprofit partnerships, sustainability, and diversity activities. In addition to improving student and teacher outcomes with best-in-class education solutions, HMH recognizes the importance of supportin...
Job Description: Are you looking for a company that fosters team spirit, rewards loyalty, sincerely puts customers first and will never be called "second best"? We are a well known and respected distributor looking for a full-time Customer Service Representative to help support our growth. We are seeking a outgoing, professional person to join our hard working, customer focused staff. You may have...
Hiring a Customer Service Representative for a special one month project. Will assist with a wide variety of general office duties including but not limited to; answering phones, speaking with customers, data entry and processing orders in an ERP System. This is an excellent opportunity to gain extra income and keep your skills current. The selected candidate will start August 4th. If this is a ca...
Company Confidential Upper Montclair, NJ, 07043
Insurance Agency in the Montclair area is seeking an experienced Commercial Lines Customer Service Representative to handle a book of business. The ideal candidate will be responsible for day to day client services including answering coverage questions, ordering and processing endorsements, policy checking, input data into computer system, billing, claims handling, insurance carrier website navig...
Job Overview Primary Purpose and Essential Functions: Manages and performs Customer Service functions regarding a specific or assigned number or assigned customers which could include regional, dedicated or National Accounts. Will work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels. Provide direction regardi...
Almond & Associates is a local recruiting firm. We are hiring for this CSR position for one of our clients in Bellevue. The duties include but are not limited to: Answering incoming calls Providing customer service regarding claims and services Data entry of claims and participant information This is an entry level position. This is also a direct hire position. The ideal candidate will have a cust...
Company Confidential Schaumburg, IL, 60173
CUSTOMER SERVICE REPRESENTATIVE Print Broker – Office Environment. Schaumburg-based company. Job Summary The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are comple...
WAXIE Sanitary Supply has an immediate opening for a Lead Customer Service Representative at our Denver division located in Aurora, CO. WAXIE Sanitary Supply is the largest privately-held distributor of sanitary supplies and equipment in the United States. A dynamic and progressive company, WAXIE's reputation as a leader in the sanitary supply industry is attributed to its comprehensive inventory...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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