Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5821
Customer Service Representative - Fisher Instrument & Valve Services, a division of Emerson Process Management, has a current opening for a Customer Service Representative in our Richmond location. This position interfaces with customers, suppliers, sales reps, finance and production departments. Duties include job quotation, order entry, purchasing, status monitoring, trouble shooting, customer s...
Company Confidential MALVERN, PA, 19355
Insurance CSR Insurance CSR Chester County P/C Ins Agcy seeks a licensed and exp CSR to service Personal & Small Comm. Lines accounts. Detail oriented, Computer skills-Micro Office, excellent written and oral communication skills and experience with TAM preferred. 401K, Health, Sal negotiable. Please send a cover letter & resume to: *****. Or call 610-350-4753 =...
INSURANCE Northwest side insurance agency looking for an experienced personal lines CSR. Candidate should be highly organized and detail oriented. Personal lines license required. Commercial lines license and experience on Applied Agency Management System a plus. Please fax resume to 614-457-2133 or email to ***** This listing brought to you by The Columbus Dispatch and www.col...
AVALON, 15202
Customer Service Representative Pittsburgh Valve and Fitting Co. An Authorized Swagelok Sales and Service Center Join one of Western Pennsylvania's "Best Places to Work" as awarded by the Pittsburgh Business Times in 2012 and 2013. We are a successful and growing industrial distributorship for the Swagelok brand of fluid control products and systems fabrications. For nearly 50 years, we have serve...
Ortho Molecular Products, a leading manufacturer of nutraceuticals and dietary supplements is currently looking to add a Customer Service Representative to our high performing team. If you are an energetic person with a positive attitude and love helping people this is the opportunity for you. This full time position will be based at our corporate office in Woodstock, Illinois. With a twenty five...
All American Insurance Commercial Lines CSR Needed for our growing insurance agency in Lincoln. Very competitive salary and benefits. Applicants must have commercial or personal lines exp. Call 402-467-5355 for info to apply....
*TOP JOB* Visiting Angels Customer Service Representative Visiting Angels, America's Choice in Home Care, is hiring a full-time Customer Service Representative Care Coordinator in our Wheeling office. A Customer Service Representative with Visiting Angels must have a positive, charming, and energetic telephone presence. You will field calls from clients and their families, our caregivers, professi...
FORD CITY, 16226
Customer Service Representative/Part-Time CBJ Development Co. a growing home medical equipment supplier, and respiratory care company, is searching for a Part-time Customer Service Representative. Must have exceptional communication & organizational skills. Attention to detail, dependability, ability to appropriately manage confidential information & work productively in a team setting essential....
Clearwater, 33764
CSR: A/C company needs organized person with computer skills and able to handle busy phones. 30-40 hours/ wk., good pay and company benefits. Fax 727-545-2331 or e-mail to ***** Reference Code:100418886801...
Customer Service Representative: Pacific Cycle is looking for an energetic person with Customer Service experience. This would be an opportunity and a challenge for persons that have technical skills related to our industry; along with superb interpersonal, written and communication skills. Essential Qualifications: Must possess mastery knowledge of bicycle parts and assembly. HS Diploma. Good wor...
About Us: Recognized as one of the 100 Best Companies to Work For by Fortune Magazine in 2014, The Cheesecake Factory Incorporated operates over 180 full-service, casual dining restaurants throughout the U.S. as well as four international The Cheesecake Factory® restaurants under a licensing agreement. Employing more than 34,000 staff members, 300 of which work at the corporate support center in C...
Pryor, 74361
CUSTOMER SERVICE REPRESENTATIVE/CASHIER A chain finance corporation has an immediate opening for a Customer Service Representative/Cashier. Excellent starting salary plus complete benefits package, including retirement. Monday through Friday work. Apply in person at 221 E. Graham, Pryor. This job listing brought to you by The Pryor Daily Times...
Gainesville, 76241
City of Gainesville Job Announcement The City of Gainesville is accepting applications for a CUSTOMER SERVICE REPRESENTATIVE in the Administrative Services Department. Position is for regular full-time. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: one to two years of g...
This position is located in our FL, Lynn Haven facility The CMS Customer Service Representative I (CSR) is responsible for delivering general Marketplace information to callers. The CSRs use basic office equipment and technology such as telephone, email and web browsers to perform their duties. The processes that the CSRs must follow are well defined and documented in standard operating procedures...
Job Description: This Customer Service Representative Position Features: ? Exciting Local Opportunity ? Fast Paced Environment ? Stable Industry ? Great Pay to $40K Customer Service Representative Job Duties: ?Attracts potential customers by answering product and service questions; suggesting information about other products and services. ?Opens customer accounts by recording account information....
RESPONSIBILITIES: We are looking for individuals to facilitate outbound calls to current and potential customers and provide details on our client's service offerings. If you have a call center background with either inbound or outbound calls, or any combination of customer service and sales experience please apply today and one of our representatives will contact you early next week to discuss th...
You can make a difference working for Drugscan. Delivering outstanding customer service and accurate results is what we?re about. Our team has the advantage of working with a highly experienced consultative staff superior testing methods and people with a passion for scientific advancement. The Receptionist/Customer Service Representative is responsible for answering incoming calls addressing the...
CSR opening in the South Shore area, Full Time+Benefits We are working on a current opening with one of our fastest growing clients located in the internet travel industry. They are in immediate need to hire an experienced customer service associate. This position is perfect for candidates with previous experience dealing with customer service in an office setting using either phone or e-mail. The...
Your skills are needed just about anywhere. But is it where you want to go? Imagine making a strategic contribution. Receiving the rewards and recognition you deserve. Whether you are pursuing a contract or permanent placement, Manpower Professional knows how and where to get you where you want to go. Manpower Professional is currently seeking a Bookkeeper/Customer Service Representative for a loc...
Customer Service Representative (TELLER) DEPARTMENT:RETAIL OPERATIONS LOCATION:SAN FELIPE - 77063 STATUS:PART-TIME - 40 HRS (Mon – Fri) REPORTS TO:BRANCH MANAGER SUMMARY:Provides basic cash receipt and payment services in accordance with financial institution procedures. Seeking candidate with previous Lead Teller experience and expanded responsibilities. Seeking candidates with leadership experie...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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