Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
RSS

1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5752
Wanted An established and trusted insurance agency is looking for a Marketer/CSR Part-time could turn into a full time Agency Producer position to a productive and responsible employee. Would prefer experience but will train the right candidate. Must be honest, motivated and possess a strong work ethic. Must be willing to get licensed if not already and must be able to pass a criminal background c...
Call Center Representative/Customer Service Representative Respond to telephone calls from participants Provide first contact resolution whenever possible Refer callers to the appropriate case manager or career development specialist for service Performs data entry, as caller is providing information over the phone, in accordance with established individual objectives and defined quality level Per...
We have several openings for Customer Service Reps in Everett. This is an immediate need as candidates will need to start on 7/28 or 8/4. If you are interested in applying, please respond with your resume and we will call you ASAP if your experience matches the requirements. Looking for a Customer Service Representative that has call center experience. The position processes orders, prepares corre...
Company Confidential New York City, NY, 10004
Would you like to be part of an inclusive, collaborative culture that rewards you for your commitment and contributions? At National Debt Relief you will have the opportunity to work with people who share your passion for delivering excellent service to clients who are experiencing serious financial challenges. If you are talented, driven and want to work for a company that really cares about its...
TruGreen, a leader in the service industry, has an opportunity for a Customer Service Representative. We are looking for a highly motivated, energetic individual to provide customer service assistance to our customers over the telephone and to enter data into the computer. Ideal candidate will have telephone customer service experience, above average typing and data entry skills, excellent communi...
TruGreen, a leader in the service industry, has an opportunity for a Customer Service Representative. We are looking for a highly motivated, energetic individual to provide customer service assistance to our customers over the telephone and to enter data into the computer. Ideal candidate will have telephone customer service experience, above average typing and data entry skills, excellent communi...
TruGreen, a leader in the service industry, has an opportunity for a Customer Service Representative. We are looking for a highly motivated, energetic individual to provide customer service assistance to our customers over the telephone and to enter data into the computer. Ideal candidate will have telephone customer service experience, above average typing and data entry skills, excellent communi...
TruGreen, a leader in the service industry, has an opportunity for a Customer Service Representative. We are looking for a highly motivated, energetic individual to provide customer service assistance to our customers over the telephone and to enter data into the computer. Ideal candidate will have telephone customer service experience, above average typing and data entry skills, excellent communi...
TruGreen, a leader in the service industry, has an opportunity for a Customer Service Representative. We are looking for a highly motivated, energetic individual to provide customer service assistance to our customers over the telephone and to enter data into the computer. Ideal candidate will have telephone customer service experience, above average typing and data entry skills, excellent communi...
TruGreen is a leader in the service industry and we have an opportunity for a Customer Service Representative. We are looking for a highly motivated, energetic individual to provide customer service assistance to our customers over the telephone and to enter data into the computer. We offer: Competitive Hourly Rate Paid training Excellent benefits including medical, prescription, dental and vision...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking an Administrative Assistant / Customer Service Representative to work in Farmingdale, NY. Earn $12.00 per hour at this full-time, temp-to-hire position. Work 40 hours per week, Monday to Friday, 8:00 AM to 5:00 PM. Job Description: Handle outbound and inbound c...
Several Full-Time Customer Service Representative Jobs in Phoenix, AZ A large and expanding company in Phoenix has several openings for Full-Time Customer Service Representatives. These positions will be responsible for handling incoming phone and email correspondence, entering heavy data input, and managing customer accounts. This nation-wide organization is the top producing and largest location...
Full-Time Bilingual Medical Customer Service Representative Job in Phoenix, AZ An organization located in Central Phoenix has openings for full-time Bilingual Medical Customer Service Representatives. This position will be responsible for both inbound and outbound customer service calls along with heavy scheduling, navigating multiple screens, and providing top-notch customer service. Medical expe...
Bilingual Customer Service Representative job in San Diego, CA Ajilon Professional Staffing is actively seeking qualified candidates for a Bilingual Customer job in San Diego, CA. This is a direct hire opportunity for our client in central San Diego within the manufacturing industry. Pay will be $16-$20 per hour, depending on experience. You will be the main client contact and will regularly be us...
Customer Service Representative with NetSuite job in San Diego, CA Ajilon Professional Staffing is partnering with our growing client in the pharmaceutical industry to fill a temporary to direct hire Customer Service Representative with NetSuite job in San Diego, CA. This is a temporary to direct hire opportunity paying $12-$14 per hour, depending on experience. You will work closely with the VP o...
We have a job opening for a bilingual Mandarin Call Center Customer Service Representative in Whittier, CA. This position will be responsible for taking incoming phone calls from customers regarding company services, pricing, and service packages. Organization's operating hours are from 7:00am to 9:00pm, 7 days a week; therefore, qualified applicants must be available for any 40 hour work week sch...
A Bilingual Customer Service Representative job in Denver, CO is immediately available with Ajilon Professional Staffing. To be considered a candidate for the outstanding opportunity you should speak both English and Spanish fluently and have over 6 months experience with customer service. The company offers great growth potential and a fun environment. If you have call center experience that is a...
Full-Time Medical Customer Service Representative Job in Phoenix, AZ A large and growing company located in Phoenix has several full-time job openings for Medical Customer Service Representatives. This position will handle heavy inbound phone calls, data entry, and giving top notch customer service. Medical experience is not required as comprehensive training is provided. There is immense opportun...
A temporary to hire CSR Customer Service Representative job in Phoenix, AZ is currently available courtesy of Ajilon Professional Staffing. To be considered for this opportunity, you must have at least 6 months experience in a similar role or prior inbound call center experience. If you are looking for a chance to get your foot in the door within a large and growing organization, please continue r...
We have a job opening for a Customer Service Representative with strong Account Manager experiences for a job in Whittier, California. This position will be responsible for assisting key commercial clients with product inquiries, order processing, detailed account maintenance, billing discrepancies and issuing return authorizations. Qualifications: - Minimum of 3-years experience in Customer Servi...
Sponsored results
Earn Money on Your Own Time; Become a Representative Today!
www.youravon.com
Service Positions Open. Hiring Now - Apply Today!
Representative.Jobs2Careers.com
Search For New Customer Service Representative Jobs Today!
www.iHireCustomerService.com
Find Customer Service Jobs Near You And Easily Apply Today!
surfajob.com

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.4.25.38-224
eTrustLogo