Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 187540
New York Life Insurance Company (“New York Life”) is the largest mutual life insurance company in the United States*. Founded in 1845, New York Life is headquartered in New York City, and is one of the most financially strong and highly capitalized insurers in the business. At year end 2013 New York Life had a total surplus of $21.141 billion and holds the highest possible financial strength ratin...
Excellent Career Opportunity for highly motivated individuals to join our rapidly growing company. You should also have high level people skills, work well in a team environment and be able to flourish in a small company environment that is continually evolving and growing. Requirements: · Prospecting and generating new leads by referrals · Be a great self-starter and work well independently ·...
CUSTOMER SERVICE REPRESENTATIVE (Teller) Part Time: Western State Bank is seeking candidates to join our customer service team in Devils Lake, North Dakota, to create an exceptional customer experience by providing service and solutions to our valued customers. The CSR will process banking transactions, identify customer needs, and connect customers to internal partners who can assist in meeting t...
NPA Coatings Inc.​, a manufacturer of liquid automotive coatings and pre-treatment chemicals is currently seeking a Technical Service Representative to support our automotive manufacturing customer in Marysville, OH.​ Primarily working at the customer’s facility, reporting to the Technical Service Manager, the successful candidate is responsible for: paint and chemical testing; data collection, pr...
Position: Customer Service Representative Duration: 3 Months Contract to hire Location: Jericho, NY *** Please respond back with your updated resume and details to ***** *** *** You can also reach me at #: 703-659-1579 *** Job Description: Under limited supervision, processes incoming calls. Receives, evaluates, and answers customer inquiries (phone) of a moderately complex n...
Independent Insurance Agency located in a suburb of Raleigh is seeking an experienced, Licensed, Commercial / Personal Lines Customer Service Representative, CSR candidate for a part-time (20 hours per week) position. If you are available for part-time work, have at least 3 years Property & Casualty experience with an active Property and Casualty (P&C) license; please contact us as soon as possibl...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Customer Service Representative - SAP order entry - CSR Chicago, IL Contract Unspecified Apply Apply Customer Service Representative - SAP order entry - CSR Chicago, IL Contract Unspecified Apply Job Details We have an outstanding career opportunity for a Customer Service Representative with SAP...
Customer Service Representative, CSR, Customer Care, Client Care Rep – Storage and Organizational Solutions Distribution Center seeks a Customer Service Representative to work at their Santa Fe Springs, CA facility. You will be responsible for answering customer questions over the phoneand via email regarding the installation of TV mounts, parts requests, media storage product needs, and more. Th...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Customer Service Representatives / Call Center Representatives in Miami, FL. Earn $8.00 to $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Description: Receive inbound...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Bilingual Customer Service Representatives / Call Center Representatives - English / Spanish in Plantation, FL. Earn $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Des...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Customer Service Representatives / Call Center Representatives in Plantation, FL. Earn $8.00 to $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Description: Receive in...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Contact Center Representative -- Customer Service Representative Occupational Category: Administrative / Clerical Customer Service Employment Type: 3-6 Month Contract City: Canton State: MA Description: A local leading Financial Services organization is actively seeking several experienced Shareholder Representative -- Customer Service Representative -- CSR -- Call Center Representative in Ra...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4040 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3350 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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