Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5531
What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excell...
About Us Independent Insurance Agency Responsibilities • Personal Lines or Commercial Lines Customer Service Representative • Answer inquiries and provide information about goods & services • Investigate customer concerns • Process customer requests • Update customer accounts • Market and sell policies to existing and potential clients Education • High School Diploma (or equivalent) Qualifications...
Reference job opening #8533 Suburban Propane Partners, L.P. is a publicly-traded master limited partnership listed on the New York Stock Exchange, and is headquartered in Whippany, New Jersey. Suburban serves the energy needs of its residential, commercial, industrial and agricultural customers in 41 states. At Suburban Propane, our employees' commitment to serve our community has made us a leader...
Randstad National Delivery is seeking skilled customer service professionals for temporary openings in Austin (far north side of the city - fairly close to Round Rock area). Position will involve performing a variety of customer service and verification duties for a large health insurance company. Will respond to inquiries over the phone, via email and/or in person regarding insurance claims/polic...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medi...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medi...
At Suburban Propane, our employees' commitment to serve our community has made us a leader in the energy business. Now we need your energy to help us continue to deliver the high level of satisfaction and service that our customers expect and deserve! Our local office in Versailles, IN is seeking a Seasonal Customer Service Representative to be the first point of contact with our customers. Our cu...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medi...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medi...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medi...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medi...
Welch Packaging, an industry leader with multiple locations throughout the Midwest, is sourcing qualified candidates for an experienced Customer Service Representative opportunity at our facility in Toledo, OH. This is an excellent opportunity to join a growth-oriented organization where you’ll work in a collaborative, fast-paced environment as a valued member of our Customer Service team. The rol...
Job Title: Customer Service Representative FLSA: Non-Exempt Position Status: Contingent upon contract award Summary: The Customer Service Representative (CSR) will serve as the subject matter expert (SME) for registration and scheduling activities. The CSR will also provide customer service to visitors and students. Essential Duties and Responsibilities • Provides operational support for the Offic...
TITLE: Multiple Opportunities Available GENERAL SUMMARY: Currently seeking all types of Openings. Please apply with resume and a brief summary of the type of role that you are seeking. Available opportunities · Customer Service Representative · Data Entry · Accounts Receivable (AR) · Accounts Payable (AP) · Human Resources Assistant · Administrative Assistant · Receptionist KNOWLEDGE, SKILLS AND A...
JOB POSTING Dispatcher/Customer Service Representative Titan Virginia Ready-Mix - NOVA Titan Mid-Atlantic has an immediate opening for a Dispatcher/Customer Service Representative in its Northern Virginia region. This is a salaried non-exempt position reporting to the Dispatch Supervisor. The primary responsibility of this position is to facilitate the highest level of customer satisfaction includ...
Job Description: Well-Known company is looking to hire a Bilingual Spanish Customer Service Representative w/warehouse, manufacturing, distribution or logistics background. JOB DUTIES: Ideal candidate will be responsible for interacting with drivers, confirming deliveries, making sure that the deliveries arrived on time and with no damages, and other logistics responsibilities. In addition, will m...
Customer Service Representative SUMMARY DESCRIPTION This position will work with customers to ensure that the highest level of customer satisfaction will be received. Our Customer Service Representatives are the point of contact for all customer orders, questions, and concerns. They are responsible for providing prompt problem resolution within customer accounts, primarily by phone, fax, and web c...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medi...
Insurance Account Manager / Customer Service Representative - Commercial Insurance, commercial, customer service rep, customer service representative, csr, account manager, license, p&c, p & c, property, casualty, underwriter The Hamilton Group, LLC is a large regional insurance brokerage located in Cedar Knolls, NJ. We have been providing professional insurance services for over thirty years, rep...
Choctaw-Kaul (CK) Distribution Company is expanding and is in need of a talented Customer Service Representative with a diverse skill set in their Chicago distribution office. Please consider the following details. Company Overview: CK has been in business for 102 years as a manufacturer, distributor and integrated supplier of maintenance, repair and operations (MRO) products and supply chain serv...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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