Customer Service Representative Jobs
Customer Service Representative Job Overview
Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.
Customer Service Representative Education
Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.
Customer Service Representative Job Market
The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.
Customer Service Representative Job Salary
Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
Job Description: Immediate need for a dynamic Customer Service Representative with call center experience. This is a reputable company, seeking a high- energy, patient, and sharp Customer Service Rep. The responsibilities of this role will be assisting customers over their phone regarding their bill inquires, late payments, schedule installation appointments, and etc. If you are a dynamic Customer...
Job Description: Amazing Stable Company is in need of a Customer Service Representative to provide customer service support for assigned field sales representatives and their clients. Also acts as back-up support for other team members as needed. Serve as the main communication core between all departments. REQUIREMENTS -Experience in scheduling -Proficient with Microsoft Office -Bilingual a plus...
RESPONSIBILITIES: Our client is seeking a Customer Service Representative in Chicago, IL. Responsibilities: Provide superior service by delivering products and services to meet or exceed customer expectations Satisfies needs of our customers as through a variety of service channel Effectively interacts with customers by listening to their needs and providing timely solutions Combines service, sale...
Title: Senior Customer Service Representative jobs in Tempe, AZ Summary: Brand new job opportunity for a Senior Customer Service Representative in Tempe, AZ. The opening is supporting the company's customer base with inbound calls, assisting customers with information requests, data entry of customer information into company database, as well as email correspondence to follow up with resolutions....
Matheson Tri-Gas, Inc. West Mifflin, PA, 15122
Customer Service Representative I West Mifflin, PA Matheson is one of the most successful welding gas and supply companies in the Midwest. We offer a full benefits and compensation package including Medical & Dental Insurance, Life Insurance, Short Term Disability, Vacation and a top of the line 401(k) Retirement Plan. We are currently accepting applications for a Customer Service Representative t...
CareersUSA, a leader in the staffing industry with 33 years of experience, has another job opportunity for you: Our client is seeking a Customer Service Representative / Guest Services Representative in Kissimmee, FL. Earn $10.00 per hour at this full-time, temp-to-hire position. Work 40 hours per week, Monday through Sunday, schedule varies. Job Description: Check-in / check-out guests Provide gu...
Job Description: This Customer Service Representative Position Features: ? Excellent Opportunity ? Great Working Environment ? Great Opportunity ? Great Pay to $24K Rewarding position as a Customer Service Representative for a well-know organization to take inbound calls from customers regarding account maintenance. Successful candidate will be proficient in Microsoft Word and Excel and type 45wpm...
Job Description: This entry-level Bi-Mandarin CSR Position Features: ? Advancement Opportunity ? Great Work Environment ? Great Pay to $30K Immediate need for bi-mandarin CSR seeking long-term employment, stable and great work environment. Must have excellent working knowledge in customer service field and professional communication skills. Will be responsible for client relations, follow ups and...
Job Description: This Customer Service Representative Position Features: ? Fast Paced Work Environment ? Fun Atmosphere ? Great Location ? Great Pay to $34K Are you passionate about helping people?! Do you enjoy working with people? Are you a solution oriented thinker? THIS is the opportunity for YOU! We have an immediate need for several Customer Service Representatives who are seeking a fast pac...
Randstad National Delivery is seeking skilled customer service professionals for temporary openings in Austin (far north side of the city - fairly close to Round Rock area). Position will involve performing a variety of customer service and verification duties for a large health insurance company. Will respond to inquiries over the phone, via email and/or in person regarding insurance claims/polic...
Clear Lake, Bay Area Blvd Customer Service Representative Job Purpose: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Customer Service Representative Job Duties: · Determines requirements by working with customers. · Answers inquiries by clarifying desired information; researching, locating, and providing informatio...
RESPONSIBILITIES: Our client is seeking a Customer Service Representative in Arlington Heights, IL. Responsibilities Provide superior service by delivering products and services to meet or exceed customer expectations Satisfies needs of our customers as through a variety of service channel Effectively interacts with customers by listening to their needs and providing timely solutions Combines serv...
RESPONSIBILITIES: Our client is seeking a Customer Service Representative for their Dallas, Texas (TX) location. Overview: This person responds to customer verbal and/or written inquiries, records details about customer inquiries and helps resolve complicated customer complaints. They will also coordinate and expedite customer inquiries to other departments for resolution. Responsibilities: Comple...
Job Description: My company is in need of an outgoing Customer Services Specialist in South West Las Vegas. This awesome opportunity schedules appointments for various services. The duties include receiving telephone calls, scheduling appointments, working with Word, Excel and Outlook. The CSR must maintains solid customer relationships by handling questions and concerns with professionalism and a...
The Admin/Customer Service Representative ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. This position is the first point of customer contact for general inquiries like pricing, products, scheduling etc. This position is also first point of contact for customers in the showro...
Commerce Finance located at 3106 W. Woodlawn Ave, San Antonio, TX, has an opening for a CSR. Duties are as posted below. FT benefits include Health, Dental, Vac, Sick, Profit Sharing, Life and Long Term Disability. Opportunity to advance. Receive payment for fees, loans and assessments issued by the organization (including verifies amount due as shown on statement against payment offered; gives co...
CareFlite is the only nonprofit fully integrated medical transportation company serving North Central Texas. Customer Service Representative PRIMARY FUNCTION: This position has primary responsibility for assisting in the administration of all aspects of the membership program in Right CAD as well as supporting the Membership Program Manager, Membership Office Supervisor and Membership Coordinators...
INSURANCE AGENT – CSR Brosky Insurance Agency, Inc – 49 years and counting! We are seeking an experienced insurance agent to fill a commercial CSR position. Position is full-time – 37 hours per week, Monday - Friday Qualified Candidate: - Must be a self-motivated individual - Have excellent communication skills - Efficient, Courteous and customer service oriented - Must have product knowledge - Po...
Manpower is currently recruiting a Customer Service Representative Associate in Jeffersonville, IN! As a Customer Service Representative Associate, you will be managing all open claims events to ensure proper servicer activity as well as customer satisfaction. You will also be responsible for managing the servicer network and all associated service levels as well as all Dispatch needs for the busi...
Customer Service Representative Needed–Full Time Hoffman Southwest Corporation is a privately owned business operating two large divisions with over 600 employees throughout the Western United States. We are the largest franchisee of Roto-Rooter Corporation. Located in Mission Viejo, Ca., We are a small, friendly 24/7 Call Center and dispatching department looking for an enthusiastic individual wh...
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Customer Service Career Tools
Customer Service Representative
$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Prepares product or service reports by collecting and analyzing customer information.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
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