Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 6036
Provider of satellite entertainment programming to U.S households You’re probably not here to read about DIRECTV’s Fortune 500 ranking, annual revenue or latest products and services. Those things matter, of course, and you can get the details at http://www.directv.com/. More important is what a career with DIRECTV can do for you. Here, product innovators, technology mavens, customer service champ...
Visiting Angels Customer Service Representative Visiting Angels, America’s Choice in Home Care, is hiring a full-time Customer Service Representative/Care Coordinator in our Wheeling, WV office. A Customer Service Representative with Visiting Angels must have a positive, charming, and energetic telephone presence. You will field calls from clients and their families, our caregivers, professional r...
Job Description The Customer Service Representative, Commercial Products will support internal and external customers relating to all account activity. This position will: Deal directly with customers either by phone or electronically. Respond promptly to customer inquiries including but not limited to pricing and delivery information. Obtain and evaluate all relevant information to handle product...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medi...
Seeking Part & Full Time Customer Service Rep. - San Bernardino & Redlands, CA Company Overview: Cashback Payday Advance opened its first location in San Bernardino, CA in 2003. The company has always provided an outstanding service experience for our Southern California customers. We understand the stressfulness involved in applying for any sort of loan; therefore, we have built our company aroun...
Manpower of Shelby Township is currently looking for a Customer Service Representative to work for a large client based out of Sterling Heights, MI. This is a 60 day contract assignment, that could go longer for the right candidate. Monday - Saturday 9:30a - 6:30p (will work Frequent Saturdays and OT is mandatory) Pay: $10/hour Responsibilities: o Adding or ending services o Changing/updating equi...
Do you enjoy helping people? Are you good with computers and/or troubleshooting? Do you want an opportunity to work with a growing, respectable company who values their employees? Training classes are filling fast. Don't miss your opportunity to join the elite Customer Service team in Daleville that supports the leader of the technology industry (just off I-69-short commute from Muncie, Anderson,...
Manpower has an immediate temporary opening for a Customer Service Representative in Tulsa Oklahoma; pay rate for this position is $15.93 an hour. In addition to applying for this position you MUST complete your candidate profile through the link below: http://virtualoffice.avature.net/jobs?jobId=1557&tags=jkaminski call+center cc+rep do1444490 *SAP EXPERIENCE REQUIRED* Job Description Logistics C...
Job Title: Customer Service Representative Job Type: Contract Duration: 10/06/2014-12/312/014 Salary: 11.00/hr. Our client, a large financial institution, is seeking 20 Customer Service Representatives for their Kettering, OH location. The position is a contract assigment and is paying 11.00/hr. Please see the job description and qualifications below. Job Summary: Essential Responsibilities - Proc...
Duties & Qualifications: Automotive parts distribution company has multiple immediate openings for Customer Service Representatives in our Brea, CA office. Qualified candidates should be able to: Demonstrate a customer centric mentality/work ethics. Quickly learn new systems, processes, policies and multi-task. Organized and detailed-oriented w/basic knowledge of auto parts is a plus. Basic knowle...
Opportunity Join our client, a well-established and growing medical products company, as a Customer Service Representative. We currently have an opening at our Detroit Medical Center (DMC) office. Responsibilities -Greet patients and insure their needs are met in a timely and positive manner -Answer phones and assist patients, physicians and referral sources in a front desk environment -Answer cla...
Professional Insurance Agency seeks self-motivated customer service representative for a busy agency. Good communication and organizational skills, with a willingness to learn is necessary, no experience or license is required we supply training. Apply in person with resume at 1717 Indian River Blvd, Ste 300, Vero Beach. Monday through Friday (8:30 AM to 4:30 PM) DFW...
Frontline Source Group - temporary staffing and direct hire firm – is looking for a Bilingual Customer Service Representative for our client in The Colony, TX on a contract basis. Summary: The Customer Service Representative will handle calls from members and providers regarding limited medical benefit plans. Responsibilities: To fulfill this role, the Customer Service Representative will have exp...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Frontline Source Group - temporary staffing and direct hire firm – is looking for a Customer Service Representative for our client in The Colony, TX on a contract basis. Summary: The Customer Service Representative will handle calls from members and providers regarding limited medical benefit plans. Responsibilities: To fulfill this role, the Customer Service Representative will have experience in...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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