Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 19403
Job Description: Description: Professional, yet Fun Environment ? Flexible Shifts ? Call Center ? Working with Several Clients during their Holiday Season ? Excellent Training Program ? Seeking Detailed Individuals ? Retail Experience a Plus ? Excellent Training Program for Detailed Individuals ? Retail Experience a Plus ? 75 Positions to Fill!!! We are an equal employment opportunity employer an...
Please note previous experience handling personal lines insurance is REQUIRED. The Customer Service Representative supports incoming calls from agents to provide excellent customer service and provides general support for personal lines insurance sales and service. This position will provide information about products, quote policies, research requests, and troubleshoot customer issues. Essentia...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your ...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
At Service Experts Heating & Air Conditioning we believe in doing what’s right for our customers and our employees. We offer the stability of working for a national industry leader but we also treat our people like family.Our team is made up of the very best, and we provide ongoing training, support, and opportunities for unlimited professional growth. Customer Service Representative (Part-time, ...
Customer Service, Inside Sales, Administrative Assistant A Midwestern headquartered Manufacturer and Distributor of packaging is seeking an energetic and engaging Customer Service, Inside Sales and fill in Administrative assistant person for its Seguin, TX office. This is a fabulous opportunity to take part in the growth of a company that has been in business for over 45 years. We are recognized...
Almond & Associates is hiring for Seasonal temporary Customer Service Representatives for our Fun, Active Lifestyle Retail client in their Corporate Office in Seattle. Duties: Seek positive and timely solutions to all customer questions and concerns Quote product pricing and availability Process returns Communicate with customers via phone, chat, e-mail and social media Track and repot recur...
POSITION SUMMARY: Under general supervision, responds to inquiries regarding service, delivery, billing, and/or quality problems. Determines nature of request and provides the customer with the necessary information by consulting tables, manuals, schedules, contracts, or personnel in other departments. Assures that appropriate records are maintained and require reports are prepared. ESSENTIAL DUT...
New Call center in the Myrtle Beach area looking for Customer Service Representatives to help grow their business. Temp to Hire and must be able to work flexible hours. Must have a High School Diploma or Equivalent and an acceptable background Apply today! Equal Opportunity Employer Minorities/Women/Veterans/Disabled...
Dynamic industry leader is in IMMEDIATE need of Customer Service Representatives! If you're looking for a company that offers flexibility with a great work-life balance, apply today! These individuals will be responsible for data entry of certificate of insurance request received via telephone, website, postal mail, emails, and fax. Previous call center and/or data entry experience is a plus. Re...
Overhead Door Corporation is a strong and vibrant company! We have successfully grown our sales performance both organically and through acquisition, and our balance sheet is strong. We have a great pipeline opportunity that is supported with a formal development program designed to prepare the right candidate for future growth and additional responsibilities. What does Overhead Door have to offe...
Company Confidential Syracuse, NY
Temporary office position. Must be motivated, professional, friendly, and able to learn. Excellent verbal and written communication skills are required. Some of the responsibilities include answering phones, helping customers, and performing various office tasks. A business background is important. Must have customer service and accounting experience. Good computer skills and the use of proprietar...
About Us Farmers Insurance Agency Responsibilities • Answer enquiries and provide information about goods & services • Answer phones • Data Entry • Process customer requests • Answer policy and billing questions • Cross Selling to existing clients • Quoting new prospects Education • High School Diploma (or equivalent) Qualifications • 5 years experience in Insurance or a related field...
Customer Service Representative Summary: Represents WB Mason Company, Inc. in a positive manner while speaking with customers and co-workers, processing orders and responding to customer needs or requests. Essential Duties and Responsibilities: Answers “loop” calls Follow-through with all matters related to loop calls ie: pick-ups, research, etc Interacts with Sales Representatives Interacts...
Customer Service Representative Summary: Represents WB Mason Company, Inc. in a positive manner while speaking with customers and co-workers, processing orders and responding to customer needs or requests. Essential Duties and Responsibilities: Answers “loop” calls Follow-through with all matters related to loop calls ie: pick-ups, research, etc Interacts with Sales Representatives Interacts...
Jimmy Johns is currently seeking Restaurant Associates and Associate Delivery Drivers to join their team. Associates will be responsible for greeting customers when they enter and exit the restaurant, providing world-class customer service, and executing fast and accurate sandwiches while maintaining sanitation standards. Delivery Drivers will be expected to do the same and deliver accurate orders...
Description Position Summary: In this Part-Time position you would meet and greet incoming customer truck drivers at our fuel island. The duties may consist of vehicle inspections, fueling and washing of vehicles, pick-up and delivery of vehicles and parts, tire changes, daily rental check in/out, parts pricing and stocking and facility maintenance. Candidate must be able to work in various wea...
**This is an ongoing posting to source candidates for future opportunities with the Customer Care team. This is more than a job posting for the Kohler Co., one of the oldest and largest privately held companies in North America. This is an invitation to collaborate and ply your craft in a creative, conscious and characterful culture. As a Customer Care Representative, Part-Time, this is your uni...
Customer Service Representative #officeservicejobs A busy call center is looking to add energetic, professional, and dependable Customer Service Representatives to its workforce in San Antonio, TX. The ideal applicant is a self-starter with a professional phone manner motivated to sustain quality service. This is an entry level position with multiple shifts. To apply please click this link www....
Company Confidential Buffalo, NY, 14240
Inside Sales / Customer Service Representative WNY manufacturing company is seeking an experienced Inside Sales/Customer Service Representative for its Sales and Marketing Department. Qualified candidates must have a 4-year degree with a minimum 5 years customer service experience in a manufacturing environment. Must be able to work well in a fast-paced environment and have experience in technic...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4040 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3350 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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