Customer Service Representative Jobs

Customer Service Representative Job Overview

Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education

Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market

The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary

Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.

1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 7961
PFS Group A Nationwide Patient Account Management Firm. Based in Houston, Texas, with satellite offices in Crystal City, Texas, Denver, Colorado, and Fresno, California, we currently work with 25+ clients who operate more than 100 hospital facilities — from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our cl...
Yourazjobs Chandler, AZ
At Verizon, our technology allows machines to communicate vital information to one another, making businesses and individuals more informed, agile and adaptive, thatâ??s the kind of work we do. And you can be a part of it. Opportunities currently exist in Chandler, AZ: Customer service representative â?? job id # 359156 Bilingual customer service representative â?? job id# 359159 Enjoy be...
Title: Customer Service job in Blue Ash, OH. Summary: We have a job opening for a Customer Service Professional in Blue Ash, OH. This position will be responsible for providing the highest level of care and quick solutions to customers. The Customer Service job duties and responsibilities include: • Work closely with sales agents and customers to quickly and accurately process orders • Assis...
Description: .0001pt;line-height:normal">Position Description: .0001pt;line-height:normal"> .0001pt;line-height:normal"> Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our busines...
Location - Clearwater, FL Application Deadline - ASAP Terms of Contract - Full Time, Part Time Rate of Pay - Starting at $8.00/HR to $10.00/HR, Health/Vision/Dental Benefits, for Various Accounts ____________________________________________________________________ Come work for 24-7 Intouch RESPONSIBILITIES: • Provide exceptional customer service and problem solving by responding to all Inb...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
MTM is a growing company providing non-emergency medical transportation for the disabled, underserved, and elderly populations and is looking for talented and dynamic individuals to join our team. Our people are our competitive advantage and the reason we are industry leaders. MTM is a company experienced in transportation network development and management that relies on our staff to make the di...
If you enjoy working with the public, possess excellent interpersonal and telephone skills and have a happy, outgoing personality, this Storage Counselor job is for you. Sales or rental related experience is a plus. We are a large, well-established, fast paced storage facility in Point Richmond, and have a small friendly office with a staff of five. You will be doing a variety of tasks, including...
If you enjoy working with the public, possess excellent interpersonal and telephone skills and have a happy, outgoing personality, this Storage Counselor job is for you. Sales or rental related experience is a plus. We are a large, well-established, fast paced storage facility in Point Richmond, and have a small friendly office with a staff of five. You will be doing a variety of tasks, including...
Technical Support Professional We are looking for individuals with a strong work ethic and solid customer service, communication, and problem-solving skills to join our Help Desk Support staff. This position will be supporting a retail point of sale system. Previous troubleshooting and customer service experience preferred. Basic networking understanding. Previous IT or computer education and/or t...
Description Overview: Bilingual Customer Service Representatives must be fluent in English and Spanish. They respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. Key Accountabilities: Effectively answer and resolve issues regarding credit card billing inquiries such as payments, returns, and sales using excellent c...
Job Description: We are looking for Customer Service Representatives that want to become a member of a growing organization, who will offer new ideas & will work hard to make the company, and themselves, a success. The Customer Service Representative responsibilities may include a variety of different duties including the processing & entry of new business, updating & creating reports in Word & E...
TYPE A PERSONALITIES WANTED - ENTRY LEVEL INSIDE SALES and CUSTOMER SERVICE ASSOCIATE “Type A” Defined: A temperament characterized by excessive ambition, aggression, competitiveness, drive, impatience, need for control, and unrealistic sense of urgency. Type A’s are sensitive yet care for other people, are truthful, impatient, always try to help others,take on more than they can handle, want o...
About Us Independent Insurance Agency Responsibilities • Personal Lines or Commercial Lines Customer Service Representative • Answer inquiries and provide information about goods & services • Investigate customer concerns • Process customer requests • Update customer accounts • Market and sell policies to existing and potential clients Education • High School Diploma (or equivalent) Qua...
Our client is looking for full-time Client Services Specialist to join their Waltham team. In this position, you will be working on the phone with our current clients, gathering information and resolving issues. Who we are looking for: We are looking for motivated individuals who want to get to work. You must have an excellent work ethic. You should be comfortable working on the phone for extend...
Detailed Job Description Job title: Customer Service Representative Reporting to:Area Sales Director Salary: $42,000 - $100,000+ (Dependent on Experience, Skill, Training, and Customer Mix) Required Gross Margin: $35,000 per month Hours: Full Time Location: San Antonio, TX. Position Summary The position of Customer Service Representative(CSR) focuses on building and maintaining strong cust...
Job Description CHS has an exciting opportunity in our Crop Nutrients division. We are looking for a Customer Service Representative to provide a high level of customer service to support sales, supply and logistics. You must have excellent communication skills, both verbal and written, along with excellent customer service skills. You will: Build strong customer relationships through direct cus...
Senior Customer Service Representative - Network Health, Menasha, WI - 140027H Description Network Health a wholly owned subsidiary of Ministry Health Care is looking for a Senior Customer Service Representative who supports multiple lines of business for benefit interpretation, claims, authorizations and membership inquiries. Receives telephone inquiries from Members, Agents, Providers, Legal C...
Customer Service Representative Health Promotion, Network Health, Appleton, WI - 14002E7 Description Network Health, a wholly owned subsidiary of Ministry Health Care, is looking for a Customer Service Representative who supports multiple lines of business for wellness benefits and member inquiries. Receives telephone inquiries from Members. Provides excellent service to internal and external cu...
Customer Service Representatives Oticon’s People First philosophy is more than a mission statement. It is a way of thinking and doing business that stems from the company’s historical roots and has made Oticon a leader in the hearing industry. We hire people who share our commitment to putting the needs of people with hearing loss first. The exceptional quality of our workforce has enabled Otico...

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Customer Service Career Tools

Customer Service Representative


$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
High School
(3349 Respondents)
Source: Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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