Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 6014
Frontline Source Group - temporary staffing and direct hire firm – is looking for a Bilingual Customer Service Representative for our client in The Colony, TX on a contract basis. Summary: The Customer Service Representative will handle calls from members and providers regarding limited medical benefit plans. Responsibilities: To fulfill this role, the Customer Service Representative will have exp...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Sleep Number is currently inviting sharp, outgoing, and energetic people to join our inspired team of customer and product advocates. We are looking for candidates that love working with people and want to help improve lives! As a part-time Customer Service Representative, you will be an important point of contact for our customers when they have questions, concerns, or comments regarding our prod...
Sleep Number is currently inviting sharp, outgoing, and energetic people to join our inspired team of customer and product advocates. We are looking for people that are serious about their career, love working with people, and want to help improve lives! As a Customer Service Representative, you will be an important point of contact for our customers when they have questions, concerns, or comments...
Company Confidential Plymouth, WI
We are looking for an experienced Commercial Lines Insurance Customer Service Representative - CSR to join our team. Experience with personal lines would also be beneficial, but not required. This position would be responsible for assisting our sales staff in servicing our commercial lines insurance accounts and minimal personal lines accounts. Responsible for handling inside service work associat...
We have a Customer Service Representative position in the Alpharetta area. Contract position until the end of the year for a health care company located in Alpharetta. (temp-to-hire if successful) - Must have at least 2 years of customer service experience - MUST HAVE DIALER EXPERIENCE - strong computer knowledge with data entry - Excellent oral communication skills - Must be able to work Monday -...
Manpower is currently recruiting for a client in Round Lake, IL. We are looking for a customer service representative basic Duties and Responsibilities include: Assist with new customer set-ups as well as maintenance and support for existing customers. Responsible for documenting work completed by following departmental policies and procedures, particularly those pertaining to customer verificatio...
Doherty Staffing Solutions is seeking At-Home Customer Service Representatives to work on assignment for our client company, Bluestem Brands. We are currently interviewing for Customer Service Representative to work AT HOME. The shifts will be between 8am-8pm. The pay is $10.00. This is a full-time position. Representatives must live in Minnesota. Representatives must also train in Brainerd for 3-...
Physical Location at Farmers Branch or Houston, Texas or Tulsa, OK, supporting an assigned region. SUMMARY: Through participation in the call rotation, maintains and improves Customer relationships, manages order process and shipment tracking, delivers routine Customer quotes and pricing, and escalates calls when appropriate. PRIMARY DUTIES AND RESPONSIBILITIES: To perform this job successfully, a...
Customer Service Representative Up to $25 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $25 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $25 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $25 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Company: Geeks on Call Department: Call Center Position: Customer Service Representative Position Status: Full Time Availability Required: Day / Evening / Weekends Job Purpose: Primary inbound Call Center 60% with strong customer service. Secondary outbound telemarketing 40% and survey completion. Job Summary: Looking for a sales driven individual who has excellent customer service skills, excelle...
Customer Service Representative Up to $25 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Up to $25 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products...
Customer Service Representative Summary: Do you have experience in customer service, maybe hospitality? Are you a professional person interested in an awesome full time job opportunity? Then you might be a great addition to our team! Successful candidates will render a variety of customer services to clients through application of knowledge of our organization, its services and products. Ideal can...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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