Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
RSS

1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5460
Company Confidential Prescott, 86301
CSR / WAREHOUSE Arizona Tile is hiring for a CSR/Warehouse Associate. Assist customer in person and over phone to answer product questions and place orders via computer. Additionally work in shipping/receiving warehouse, which requires ability to lift, push/pull 75lbs. Basic math, personal organization & self motivation a must. Full Time & benefits. Apply online only at www.arizonatile.com/careers...
HEALTH INSURANCE CSR Health Insurance Division of Westerville agency in search of licensed Customer Service Representative to manage the sales process for Individual Health products and provide admin. support to Group Benefits Sales and Service Dept. 5 years agency experience preferred. Strong administrative and communication skills required. Competitive salary and full benefit package. Qualified...
StaffSource/ARG Professional Services is working with a company in Knoxville, seeking a temp to hire Customer Service Representative. The individual will be responsible for answering inquiries, telephone calls and email correspondence. The individual must have excellent data entry and communication skills. Qualified candidates interested in this position should email your resumes to resume@argjobs...
Immediate Openings for Customer Service Representatives! Come to our Open House! Tuesday, July 29th from 9AM - 4PM We are located at 1720 E. Primrose, Springfield, MO 65804. Get $600 Sign-On Bonus when you start this July *conditions apply* This opportunity will require you to work in Springfield, MO. TeleTech is hiring. Join our team of upbeat, friendly Customer Service Representatives. If this d...
Position Description: Customer Service Representative (Part Time) Job Description Want a part time position with fantastic benefits, opportunity for growth, challenge, recognition and that will welcome your commitment to excellence? Your future success begins here! We are Raymour & Flanigan, a furniture retailer and we are seeking Customer Service Representatives for entry level, part time retail...
Description: You want more challenge. You want more opportunity. You want more reasons to head in to work every day. We want more people like you. UnitedHealth Group Customer Care Centers are home to a team that lives and breathes restless. We're still finding ways to outdo what we did yesterday. And that's what makes us one of the fastest growing businesses in the country and the world. Now it's...
Description: Position Description: Health care isn't just changing. It's growing more complex every day. ICD10 replaces ICD9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and health care organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities. Who are we? Optum360. We're a...
Immediate Openings for Customer Service Representatives! Come to our Open House! Tuesday, July 29th from 9AM - 4PM We are located at 1720 E. Primrose, Springfield, MO 65804. Get $600 Sign-On Bonus when you start this July *conditions apply* TeleTech is hiring. Join our team of upbeat, friendly Customer Service Representatives. If this describes you … · Customer-service oriented · Enjoy helping peo...
Company Confidential Fullerton, CA, 92832
Job Title: Customer Service Representative Department: Los Angeles Branch Reports To: Customer Service Manager FLSA Status: Non-Exempt Prepared By: HR Manager Prepared Date: 6/30/2014 Equal Employment opportunity Summary Speaks with customers by phone and records order information into computer. Essential Duties and Responsibilities include the following. Other duties may be assigned. Informs cust...
Currently looking for a licensed 220 or 440 commercial lines Customer Service Representative (CSR) that is detailed, reliable, has strong computer skills and the ability to multi-task in a fast paced agency. Job description includes but is not limited to taking care of customer calls, processing claims, endorsements, payments, and issuing certificates all through our AMS360 management system. Foun...
*MUST BE BILINGUAL ENGLISH/FRENCH* Summary Theprimarily accountability of the Customer Service Representative is to offeroutstanding service to Weber customers. It is the responsibility of the CSR to be available, helpful, friendlyand knowledgeable. CSR's are the voiceof Weber. CSR's are responsible forassisting the call center in achieving stated service level goals. Essential Duties and Responsi...
Our client, a successful high-tech, industry leading company that specializes in online dating, webcam and mobile communities, is in need of a Customer Service Representative. Summary: Provide customer support to our large online member base. This includes responding to email tickets/phone calls and addressing the needs of our customers. Applicants must be dependable, hard working and trustworthy....
CUSTOMER SERVICE REPRESENTATIVE Doherty Staffing Solutions in partnership with our client company in St. Cloud, is currently interviewing for Customer Service Representatives to work 1st shift hours. SUMMARY Our client, Bluestem Brands, is seeking Customer Service Representatives to work 1st shift at their St. Cloud location. The pay rate is $10 per hour, this is a full-time position. CUSTOMER SER...
Company Confidential Johnstown, 15907
WANTED! CUSTOMER SERVICE REPRESENTATIVE Established local insurance agency is seeking a full-time detail oriented Customer Service Representative. Applicants must have good verbal and written communication skills. Competitive salary and full benefits including: 100% Paid Medical Short/Long Term Disability and 401k Pension Plan.Experience and License a plus! If this described you, please send resum...
ABOUT US: Since its inception in 1960, Designatronics is a leading manufacturer of small mechanical components, servicing a wide variety of industries such as aerospace and defense, automation, robotics and packaging, oil and gas and medical. Through our five brands, we service a worldwide customer base in excess of 15,000 firms ranging from Fortune 500 companies to individual inventors. Our five...
JOB TITLE: Customer Service Representative DEPARTMENT:Customer Service REPORTS TO:Customer Service Manager SUMMARY: Customer service is the front line day to day contact with our customers to support their needs by partnering with manufacturing, sales, and logistics to ensure timely and accurate order fulfillment. Customer service will facilitate the communication, internal and external, along wit...
Immediate Openings for Customer Service Representatives! Come to our Open House! Tuesday, July 29th from 9AM - 4PM We are located at 1720 E. Primrose, Springfield, MO 65804. Get $600 Sign-On Bonus when you start this July *conditions apply* TeleTech is hiring. Join our team of upbeat, friendly Customer Service Representatives. If this describes you … · Customer-service oriented · Enjoy helping peo...
Immediate Openings for Customer Service Representatives! TeleTech is now hiring for Customer Service Representative. Join our upbeat and friendly team. If this describes you … ·Customer-service oriented · Outgoing & Kind ·Passionate & Motivated … then, APPLY TODAY! Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take...
National Debt Relief New York City, NY, 10004
Would you like to be part of an inclusive, collaborative culture that rewards you for your commitment and contributions? At National Debt Relief you will have the opportunity to work with people who share your passion for delivering excellent service to clients who are experiencing serious financial challenges. If you are talented, driven and want to work for a company that really cares about its...
Customer Service Representative, San Antonio - TX, Salary + Benefits Qualifications: Candidates with previous customer service, call center/contact center, retail, claims, or banking experience preferred. * Advanced multi-tasking ability, ability to assist customer on phone while navigating through 8 + programs, windows * Minimum 2 years’ experience working in a Windows based computer environment...
Sponsored results
Customer Service Representative Jobs on iHireCustomerService.com.
www.iHireCustomerService.com
3 Open Positions Left -- Apply Now! Customer Service Representative
Jobsgalore.com/Customer+Service
22 Jobs Available. Paid Weekly! Apply Easily Online Now.
www.JobWhip.com/Jobs-Hiring
$20 & Up, See Now!
CareerEgg.com/CustomerServiceJobs

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.4.35.42-201
eTrustLogo