Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5782
The Habegger Corporation mission is to be a customer oriented, successful distributor of heating and air conditioning products. Our goal is to be the recognized leader in the markets we serve while conducting our business according to the highest ethical standards. We will achieve our goal by providing quality products, outstanding service to our customers and providing employees with opportunitie...
Customer Service Representative - Night Shift Summary: We are seeking a full time customer service representative for the night shift who has a positive attitude to join our customer service department. The department runs in a fast paced environment and team work and multi-tasking is a very important priority. If you would enjoy to work in a customer service field for a growing company, please ta...
The Opportunity Schweitzer Engineering Laboratories (SEL) seeks a professional, innovative and detailed individual for our Customer Service Representative. If you are looking for an opportunity to work with manufacturers’ sales representatives to promote SEL solutions and support our North Central region, then this position is for you! This position is located in Pullman, Washington. We are open o...
Sleep Number is currently inviting sharp, outgoing, and energetic people to join our inspired team of customer and product advocates. We are looking for candidates that love working with people and want to help improve lives! As a part-time Customer Service Representative, you will be an important point of contact for our customers when they have questions, concerns, or comments regarding our prod...
Sleep Number is currently inviting sharp, outgoing, and energetic people to join our inspired team of customer and product advocates. We are looking for people that are serious about their career, love working with people, and want to help improve lives! As a Customer Service Representative, you will be an important point of contact for our customers when they have questions, concerns, or comments...
Customer Service Representative The San Jose office of a national retailer is looking for multiple friendly customer service/ call center representatives to join their expanding team. These are temporary positions expected to last up to 6 months. Duties and Responsibilities: - Answering inbound calls in a timely manner - Listen and understand customer requests, questions and complaints - Opportuni...
Summary: We are seeking a full time customer service representative who has a positive attitude to join our customer service department. The department runs in a fast paced environment and team work and multi-tasking is a very important priority. If you would enjoy to work in a customer service field for a growing company, please take the opportunity and apply with us. Benefits: -Growing Company -...
Are you a people person? If so, this may be a great opportunity to showcase your talent helping others! Multiple openings for a Customer Service Representative! This is NOT a high volume, high stress center. This company believes the customer is #1 and is looking for associates who can turn those frowns upside down! This position is responsible for fielding calls from customers who have had less t...
Part-Time Customer Service Representative Are you looking for a part-time career without having to sacrifice your nights or weekends? Regus is committed to providing career paths that are as flexible as our workplace solutions and we're always looking for the best talent. Whether you're getting back into the workforce, looking for work-life balance, or just starting your career…we want to hear fro...
HIRING COMPANY: Paramount Equity Mortgage JOB TITLE: Inside Sales and Customer Service Representative JOB ID#: PEMD-ISCSR LOCATION: Sacramento, CA 95827 COMPENSATION: Hourly wage + Commissions + full healthcare/retirement package “I’m a firm believer in serving employees first. If we take care of our employees and have a true concern for providing those families with a decent living, then those em...
Job Description: Currently seeking a Customer Service Representative! Do you like working with people? Are you outgoing, energetic, dependable, organized and detailed oriented then this job may be for you! The ideal candidate must have professional customer service skills, is a team player and has strong interpersonal skills. Is efficient in Microsoft Suite and MUST be proficient in Excel. This pe...
Job Description: This Claims Resolution -CSR Position Features: ? Great Pay up to $21 hr ? Professional Environment Immediate need for a Claims Resolution - Customer Service Representative that can multi task, meet deadlines, with great communication and verbal skills. Responsible to assist providers with questions related to the payment of claims and resolutions. Answering providers question, han...
Job Description: AppleOne is looking for an outstanding Customer Service Representative for a fast paced company!! If the following job description fits your skill set please contact Sarah at AppleOne Employment. Job Description: Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Duties/Responsibilities: ? Confe...
Brand Energy and Infrastructure Services delivers high-efficiency concrete forming and shoring solutions to projects ranging from hotels and stadiums to airports and power plants. Brand operates under the highly respected name Aluma Systems in the Infrastructure Services market. Aluma is looking for an experienced Customer Service Representative to coordinate all activities relating to invoicing t...
Brand Energy and Infrastructure Services delivers high-efficiency concrete forming and shoring solutions to projects ranging from hotels and stadiums to airports and power plants. Brand operates under the highly respected name Aluma Systems in the Infrastructure Services market. Aluma is looking for an experienced Customer Service Representative to coordinate all activities relating to invoicing t...
Suburban Propane Partners, L.P. is a publicly-traded master limited partnership listed on the New York Stock Exchange, and is headquartered in Whippany, New Jersey. Suburban serves the energy needs of its residential, commercial, industrial and agricultural customers in 41 states. At Suburban Propane, our employees' commitment to serve our community has made us a leader in the energy business. Now...
Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: · Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by updating account in...
Paramount Staffing is hiring Customer Service Representatives for a very busy trucking company located in Flower Mound, TX. These are Temp - Hire opportunities offering growth and stability. Job Summary: A customer service representative has to be able to manage a wide variety of tasks, primarily building new customer loads, scheduling appointments as necessary on loads, tracking and tracing activ...
Columbus, 47201
Part-time Customer Service Representative The Republic newspaper has an opportunity for you. We are looking for someone that will provide exceptional customer service and is able to work in a small call center environment with minimal supervision This PART TIME opportunity is focused on providing clear communication and exceptional service to our internal and external customers. Duties include ans...
RESPONSIBILITIES: Kforce is currently seeking a strong customer focused Benefit Customer Service Representative to provide customer service support to clients for pension benefits in Minneapolis, MN. This is a great opportunity but a temporary position with this company. REQUIREMENTS: Excellent ability to communicate effectively and professionally (both written and verbal) with a strong customer s...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4037 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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